What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2012 Nissan Murano

Typical pattern

3% of complaints about the 2012 Nissan Murano came in the first year, which is unremarkable for a 2012 vehicle — around the middle of the 201 model-years on record. The median complaint arrives at 6.9 yr in service. The most-reported system is power train (30 complaints), typically at 6.8 yr or about 75,000 miles.

Complaints
169
Median age at failure
6.9 yr
Median mileage
62,000 n=119
Crash / fire / tow
7.1% of reports
Safety recalls
1

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Power train
30 reports · 75,000 mi
6.8 yr
10%
Air bags
26 reports · 65,548 mi
9.3 yr
7.7%
Other
23 reports · 75,400 mi
6.8 yr
0%

Safety recalls — NHTSA campaigns

12V068000 2012-02-22
Tires:pressure monitoring and regulating systems

NISSAN IS RECALLING CERTAIN MODEL YEAR 2012 MURANO AND ROGUE VEHICLES, MANUFACTURED FROM NOVEMBER 23, 2011 THROUGH JANUARY 11, 2012. DURING ASSEMBLY, THE TIRE PRESSURE MONITORING SYSTEM (TPMS) WAS NOT ACTIVATED. THUS, THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 138,”TIRE PRESSURE MONITORING SYSTEM.”

A NON-ACTIVE TPMS CANNOT WARN A DRIVER THAT A TIRE IS UNDERINFLATED. UNDERINFLATED TIRES CAN RESULT IN TIRE OVERLOADING AND OVERHEATING, WHICH COULD LEAD TO A BLOWOUT AND POSSIBLE CRASH.

In owners’ own words

Air bags 65,548 mi 4.8 yr in service
I BROUGHT THE CAR IN FOR ROUTINE OIL CHANGE AND IT TOOK OVER 3 HOURS TO COMPLETE. I WAS TOLD THAT THERE WAS A RECALL THAT NEEDED TO BE DONE BUT THEY WOULD NOT TELL ME MORE EXCEPT THAT IT HAD TO DO WITH THE AIR BAGS AND THE COMPUTER. I HAVE NOT BEEN ABLE TO GET MORE INFORMATION FROM THE DEALER AFTER SEVERAL ATTEMPTS VIA PHONE AND LETTER. I AM CONCERNED THAT IT IS SAFETY RELATED AND THAT THEY ARE HIDING SOMETHING DANGEROUS.
Air bags 69,772 mi 5.3 yr in service
AIR BAG WARNING LIGHT BEGAN FLASHING. INDICATOR LIGHT UNDER HEATING/AIR CONDITION PANEL INDICATED BAG OFF ON PASSENGER SIDE DIAGNOSTIC SCAN REQUESTED FROM DEALER REVEALED THAT "OCCUPANT SENSOR UNIT FAILED." "RECOMMENDED REPLACEMENT OF PASSSENGER AIR BAG SYSTEM AND SENSORS AT A COST OF $3,563.13." NISSAN CONSUMER AFFAIRS TWICE REJECTED MY REQUEST FOR FINANCIAL SUPPORT FOR REPAIR, "BECAUSE IT WAS NOT LISTED IN THE CAMPAIGN" (RECALL LIST). MILEAGE WAS 69,772. UPDATED 03/16/17*LJ *CN
Air bags mileage not reported 1.0 yr in service
TAKATA RECALL. I HAVE RECEIVED 2 LETTERS FROM NHTSA RELATING TO MY VEHICLE HAVING AIR BAGS HAVING BEEN IDENTIFIED AS HAVING DEFECTIVE AIR BAGS.. I THINK THE MANUFACTURER SHOULD BE FORCED TO ISSUE A RECALL AND FIX MY VEHICLE BEFORE SOMEONE IS INJURED OR KILLED.
Power train 13,555 mi 2.3 yr in service
TL* THE CONTACT OWNS A 2012 NISSAN MURANO. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED, AND WAS TAKEN TO A DEALER. THE MECHANIC COULD NOT DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 13,555. UPDATED 1/16/14*CN UPDATED 01/28/14*LJ ...UPDATED 01-30-14 *BF THE CONSUMER STATED NISSAN REJECTED ANY SOLUTION TOWARD RESOLVING THE ISSUE. UPDATED 01/30/14

Other Murano model years

202020182017201620152014201220112010200920072006200520042003

How to read this