What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2014 RAM 3500

Typical pattern

12.8% of complaints about the 2014 RAM 3500 came in the first year, which is unremarkable for a 2014 vehicle — around the middle of the 195 model-years on record. The median complaint arrives at 2.8 yr in service. The most-reported system is steering (41 complaints), typically at 2.5 yr or about 35,000 miles.

Complaints
305
Median age at failure
2.8 yr
Median mileage
34,000 n=216
Crash / fire / tow
12.1% of reports
Safety recalls
10

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Steering
41 reports · 35,000 mi
2.5 yr
9.8%
Power train
39 reports · 30,000 mi
3.5 yr
5.1%
Suspension
34 reports · 27,000 mi
2.5 yr
11.8%
Engine
29 reports · 29,000 mi
3.2 yr
10.3%
Electrical system
25 reports · 40,000 mi
2.4 yr
16%
Wheels
21 reports · 74,000 mi
5.1 yr
23.8%
Other
18 reports · 97,000 mi
2.5 yr
5.6%
Fuel / propulsion
18 reports · 40,000 mi
3.7 yr
5.6%
Speed control
15 reports · 500 mi
1.5 yr
6.7%

Safety recalls — NHTSA campaigns

21V398000 2021-05-27
Wheels:lugs/nuts/bolts/studs

Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.

Wheel separation can cause a vehicle crash.

19V347000 2019-05-09
Latches/locks/linkages:tailgate:latch

Chrysler (FCA US LLC) is recalling certain 2015-2017 Ram 1500, 2500 and 3500 pickup trucks equipped with an 8 foot bed and a power locking tailgate. Chrysler is also recalling all 2013-2014 and 2018 Ram 1500, 2500 and 3500 pickup trucks built before April 1, 2018 with a 6 or 8 foot bed and a power locking tailgate. On August 29, 2019 Chrysler expanded the recall to include an additional 693,128 model year 2013-2014 Ram 1500, 2500 and 3500 pickup trucks. The tailgate actuator limiter tab may fracture and cause the tailgate to unlatch and open while driving.

If the tailgate opens while the vehicle is being driven, cargo may fall out the vehicle and create a road hazard, increasing the risk of crash.

19V021000 2019-01-25
Steering:linkages:drag:link:connection

Chrysler (FCA US LLC) is recalling certain 2013-2018 Ram 3500 and 2014-2018 Ram 3500 Chassis Cab and Ram 2500 vehicles. The outboard steering linkage jam nut may loosen, allowing one end of the drag link to separate.

A drag link separation can cause a loss of steering control, increasing the risk of crash.

18E096000 2018-10-16
Steering:linkages

Streetcar ORV LLC (Streetcar) is recalling certain American Expedition Vehicles (AEV) 3" Dualsport aftermarket suspension kits, part numbers N0436000 and N0436001, sold for installation on 2013-2018 RAM 2500 and 3500HD trucks. Improper installation and machining of the original equipment steering knuckle may weaken the joint between the steering drag link and knuckle.

The weakened connection may result in a fractured steering drag link, causing a loss of steering and increasing the risk of a crash.

18V332000 2018-05-17
Electrical system:wiring

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit with

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

17V824000 2017-12-21
Equipment

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable.

If the fire extinguisher does not function properly, it can increase the risk of injury in the event of a fire.

17V821000 2017-12-20
Power train:automatic transmission:lever and linkage:column shift

Chrysler (FCA US LLC) is recalling certain 2016-2017 Ram 3500 Cab Chassis with a Gross Vehicle Weight Rating (GVWR) of less than 10,000 lbs, 2011-2017 Ram 3500, 4500 and 5500 Cab Chassis vehicles, 2009-2017 Ram 1500 and 2010-2017 Ram 2500 and 3500 pickup trucks, all equipped with a column shifter. Pushing the brake pedal for prolonged periods when the vehicle is running and in PARK may cause the Brake Transmission Shift Interlock (BTSI) pin to stick in the open position. With the pin in the open position, the transmission can be shifted out of PARK into any gear without pushing the brake ped

Being able to shift the transmission without pushing the brake pedal and/or without a key in the ignition can increase the risk of an unintended vehicle rollaway that may result in personal injury or a crash.

17V562000 2017-09-12
Engine and engine cooling:engine:diesel

Chrysler (FCA US LLC) is recalling certain 2013-2017 RAM 2500, 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles, equipped with Cummins 6.7L Turbo Diesel engines that have Concentric-brand water pumps without a vent hole. These water pumps may leak coolant.

The leaking water pump can increase the risk of an engine compartment fire.

17V499000 2017-08-10
Wheels

Streetcar ORV LLC, dba American Expedition Vehicles (AEV) is recalling certain 2013-2017 RAM 2500 and 3500 heavy duty trucks, modified by AEV to be equipped with cast aluminum Katla 8.5" road wheels. The outer surface of the wheel may fracture, resulting in rapid air loss.

If the wheel fractures, a loss of vehicle control can occur, increasing the risk of a crash.

17V302000 2017-05-09
Air bags

Chrysler (FCA US LLC) is recalling certain model year 2013-2016 Ram 1500, Ram 2500, and 2014-2016 Ram 3500 vehicles. Certain driving conditions, such as driving off-road or debris striking the vehicle may cause the roll rate sensor to trigger a fault within the Occupant Restraint Controller (ORC). If this fault occurs, the rollover side curtain air bag and the seat belt pretensioner will be disabled from deploying.

If the rollover side curtain air bags and seat belt pretensioners are disabled, there is an increased risk of injury to the vehicle occupants in the event of a crash that necessitates activation of these safety systems.

In owners’ own words

Other 3,000 mi 1.8 yr in service
PROBLEM # 1: STRONG COOLANT AND BURNING RUBBER SMELL. NO LEAKS FOUND. PROBLEM #2: DEFECTIVE FRONT WINDSHIELD (PRISM DISTORTION, SAFETY ISSUE). PROBLEM #3: FRONT VIBRATION. PROBLEM #4: WIND NOISE ON LEFT DOORS. PROBLEM #5: RADIO TURNS-OFF AND/OR CD STOPS PLAYING ON BUMPY ROADS.
Other 112,000 mi 1.9 yr in service
FAILURE OF FRONT HUB ASSEMBLY(BEARINGS) DUE TO EXCCESSIVE WEIGHT OF ENGINE ON UNDER RATED BEARING ASSEMBLY
Other 20 mi 7 mo in service
VEHICLE VIBRATES/SHAKES AT AROUND 40 M.P.H. AND AGAIN AROUND 70-80 M.P.H. THIS HAPPENS ON ANY ROAD TYPE. I DON'T KNOW IF A SUSPENSION OR DRIVELINE ISSUE. I NOTICED IT SHORTLY AFTER BUYING IT, AND SEEMS IT GETS WORSE BY THE MILE. I HAVE REPLACED TIRES WITH MICHELINS AND ROAD FORCE BALANCED SEVERAL TIMES. CURRENTLY THE DEALER AND CHRYSLER/RAM DOESN'T KNOW WHAT IS CAUSING IT, THEREFOR DOESN'T KNOW HOW TO FIX IT. THE DEALER HAS HAD THE TRUCK SEVERAL DAYS OVER THE LAST SEVERAL MONTHS.
Engine 342 mi 9 mo in service
TRAVELING IN RIGHT LANE OF 4 LANE HIGHWAY AT 55MPH. ANOTHER VEHICLE PULLED OUT FROM THE RIGHT INTO MY LANE RIGHT IN FRONT OF ME. I LET OFF THROTTLE AND APPLIED BRAKES. NOTICED AN OPENING IN TRAFFIC IN THE LEFT LANE. TURNED ON THE TURN SIGNAL, STARTED TO SHIFT LANES AND APPLIED THROTTLE. TRUCK WOULD NOT ACCELERATE FOR WHAT FELT LIKE 2-3 SECONDS. BY THAT TIME THE CAR BEHIND ME IN THE LEFT LANE WAS RIGHT ON MY BUMPER. NO ACCIDENT OCCURRED, BUT IT WAS A CLOSE CALL. I HAD NOTICED A 1-2 SECOND THROTTLE DELAY A COUPLE TIMES WHILE MANEUVERING THROUGH TRAFFIC EARLIER IN THE DAY AS WELL. *TR

Other 3500 model years

202620252022202120202019201820172016201520142013

How to read this