1.9% of complaints about the 2020 RAM 3500 came in the first year, which is unremarkable for a 2020 vehicle — around the middle of the 178 model-years on record. The median complaint arrives at 2.5 yr in service. The most-reported system is fuel / propulsion (33 complaints), typically at 1.9 yr or about 7,000 miles.
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.
An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.
FCA US, LLC (Chrysler) is recalling certain 2020-2023 Ram 2500 and 2020-2022 Ram 3500 vehicles. A build-up of pressure and heat inside the transmission may result in a transmission fluid leak from the dipstick tube.
Leaking transmission fluid may contact an ignition source within the engine compartment, increasing the risk of a fire.
Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."
An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.
Reduced visibility increases the risk of a crash.
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.
An engine stall increases the risk of a crash.
Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.
Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.
Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.
Wheel separation can cause a vehicle crash.
Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."
The lingering rearview image can distract the driver, increasing the risk of a crash.
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can result in engine damage and connecting rod failure, which could potentially puncture the engine block.
A damaged engine block may leak oil, which can contact hot engine or exhaust components, increasing the risk of a fire.
Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 Pick-up trucks equipped with an accessory bed step. In certain side loading conditions, the bed step may unexpectedly fail while in use.
A bed step that unexpectedly fails while in use increases the risk of injury to the user.
NEW RAM SHUT DOWN & WONT RUN. DIAGNOSIS DONE BY DEALER TO CONCLUSION OF FUEL SYSTEM FAILURE. DEALER SAID NO PARTS AVAILABLE TO FIX TRUCK. 3RD TRUCK SINCE LATE JUNE. 2019 RAM 2500 WITH DIESEL ENGINE FAIL 30000MI 2020 RAM 3500 WITH SAME ENGINE 9600MI 2020 RAM 3500 4400MI WHICH TURN OUT TO HAVE CONSECUTIVE VIN# FIRST RAM FAILED PARKED SECOND RAM FAILED IN MOTION 3RD RAM FAILED PARKED
I WAS DRIVING ON INTERSTATE 270 NB WHEN ALL OF SUDDEN THE VEHICLE STARTED SHAKING AND LOST POWER. I HAD TO STOP IN THE MIDDLE OF THE INTERSTATE AND WAS TOWED TO THE EXIT BY THE HIGHWAY RESPONSE TEAM. TOWED THE VEHICLE TO THE DEALERSHIP AND WAS TOLD THE THE FUEL SYSTEM HAS TO BE REPLACED.
MY 2020 RAM 3500 CUMMINS 6.7 LOST THE INJECTOR PUMP (CP4.2) AND I'M TOLD IT'S ABOUT 15K TO FIX AND WILL TAKE 2 MONTHS TO FIX DUE TO BACK ORDERED PARTS.
TL* THE CONTACT OWNS A 2020 RAM 3500. THE CONTACT STATED WHILE DRIVING 65 MPH AND TOWING A GENERATOR UP A HILL, THE VEHICLE STALLED WITH THE DIESEL EXHAUST AND ENGINE STABILITY CONTROL WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DRIVABLE. THE VEHICLE TOWED TO PLATINUM CHRYSLER DODGE RAM JEEP LOCATED AT 65 TX-557 SPUR, TERRELL, TX 75160, (469) 249-9407, WHERE IT WAS DIAGNOSED WITH NEEDING THE FUEL PUMP TO BE REPLACED. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 16,684.