What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2019 RAM 3500

No clear pattern

0.6% of complaints about the 2019 RAM 3500 arrived in its first year of service. That is an unusual figure for a 2019 vehicle, but with only 177 complaints on record the sample is too small to call it a pattern — the margin of error covers the range where ordinary vehicles sit. The figures below are reported without a verdict. The most-reported system is fuel system, diesel (27 complaints), typically at 3.7 yr or about 97,000 miles.

Complaints
177
Median age at failure
3.4 yr
Median mileage
36,500 n=69
Crash / fire / tow
16.9% of reports
Safety recalls
10

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Fuel system, diesel
27 reports · 97,000 mi
3.7 yr
11.1%
Fuel / propulsion
22 reports · 27,000 mi
3.2 yr
13.6%
Electrical system
20 reports · 55,000 mi
4.1 yr
20%
Engine
20 reports · 60,000 mi
3.3 yr
25%
Power train
18 reports · 22,000 mi
3.1 yr
16.7%

Safety recalls — NHTSA campaigns

25V824000 2025-12-01
Air bags:side/window:curtain:inflator

Chrysler (FCA US, LLC) is recalling certain 2019 Ram 1500 Classic, Ram 2500, and Ram 3500 vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.

25V010000 2025-01-16
Air bags:side/window:curtain:inflator

Chrysler (FCA US, LLC) is recalling certain 2016-2019 Ram 3500, Ram 1500, 2016-2020 Ram 2500, and 2016 Ram 3500 Cab Chassis vehicles. The right and left side curtain air bag inflators may rupture due to a manufacturing defect.

An inflator rupture may result in sharp metal fragments striking occupants, resulting in injury.

22V904000 2022-12-08
Structure:body:tailgate:hinge and attachments

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 1500, 2500, and 3500 pickup trucks. The tailgate may not latch properly due to misaligned tailgate strikers, which could result in the tailgate opening while driving.

An unintended tailgate opening while driving may result in a loss of unsecured cargo, possibly creating a road hazard and increasing the risk of a crash.

22V140000 2022-03-10
Service brakes, hydraulic:antilock/traction control/electronic limited slip:control unit/module

Chrysler (FCA US, LLC) is recalling certain 2019-2022 Ram 2500 and 2021-2022 Dodge Durango vehicles, and 2019-2022 3500 cab chassis with GVWR less than 10,000 lbs. The ABS control module software may prevent the electronic stability control (ESC) malfunction indicator light from illuminating during certain conditions. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 126, "Electronic Stability Control Systems."

An ESC malfunction indicator light that fails to illuminate during an electronic stability control problem can increase the risk of a crash.

22V035000 2022-01-27
Visibility:windshield wiper/washer:linkages

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500 and Ram 3500 vehicles, Ram 3500 Cab Chassis, 4500 Cab Chassis, 5500 Cab Chassis and 3500 Cab Chassis with a gross vehicle weight rating (GVWR) of less than 10,000 lbs. The windshield wiper arms may loosen, possibly causing the wipers to function improperly and reduce the driver's visibility in certain weather conditions.

Reduced visibility increases the risk of a crash.

21V880000 2021-11-12
Fuel system, diesel:delivery:fuel pump

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 2500, 3500 pickup trucks, and Ram 3500, 4500, and 5500 cab chassis vehicles equipped with Cummins 6.7L Turbo Diesel engines. The High Pressure Fuel Pump (HPFP) may fail, resulting in a sudden engine stall without warning.

An engine stall increases the risk of a crash.

21V439000 2021-06-10
Engine and engine cooling:engine:oil/lubrication

Chrysler (FCA US, LLC) is recalling certain 2019-2020 Ram 3500, 4500, and 5500 cab chassis vehicles equipped with a Cummins 6.7L High Output engine. The engine calibration software may not warn about low oil volume.

Low oil can damage the engine, causing an oil leak or a punctured engine block, increasing the risk of a fire.

21V398000 2021-05-27
Wheels:lugs/nuts/bolts/studs

Chrysler (FCA US, LLC) is recalling certain 2012-2021 RAM 3500, 3500 Cab Chassis, 4500 Cab Chassis, and 5500 Cab Chassis vehicles. Incorrect information in the Service and Owner's Manuals may cause the flanged lug nuts to be over-tightened, which could result in a broken wheel stud and possible wheel separation.

Wheel separation can cause a vehicle crash.

20V191000 2020-09-10
Back over prevention: sensing system: camera

Chrysler (FCA US LLC) is recalling certain 2020 Jeep Gladiator and Jeep Cherokee, 2019-2020 Ram 1500 Pickup, Ram 2500 Pickup, Ram 3500 Pickup, Chrysler Pacifica, Dodge Durango, Jeep Grand Cherokee, Jeep Wrangler, and Jeep Renegade and 2019 Dodge Challenger vehicles equipped with 8.4" or 12" radio displays. A software error can cause the rearview camera image to remain displayed after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

The lingering rearview image can distract the driver, increasing the risk of a crash.

20V511000 2020-08-27
Engine and engine cooling:engine:oil/lubrication

Chrysler (FCA US LLC) is recalling certain 2019-2020 Ram 3500, 4500 and 5500 cab chassis built with a Cummins 6.7L High Output engine. Inadequate warmup protection can cause a lack of oil film on the engine connecting rod bearings while the engine is reaching operating temperature. This can result in engine damage and connecting rod failure, which could potentially puncture the engine block.

A damaged engine block may leak oil, which can contact hot engine or exhaust components, increasing the risk of a fire.

In owners’ own words

Power train mileage not reported 1.7 yr in service
TL* THE CONTACT OWNS A 2019 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V036000 (POWER TRAIN) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Power train 88,000 mi 1.8 yr in service
WHILE DRIVING ON THE HIGHWAY THE CHECK ENGINE CAME ON WHEN THE TRANSMISSION WOULD NOT SHIFT ON THE LAST TWO GEARS TRUCK WOULD GO TO 2500 TO 3000 RPM'S UNTIL IT WOULD SHIFT BUT FELT AS IF IT WAS ON NEUTRAL DURING THE TIME. AS THIS SITUATION IS EXTREMELY DANGEROUS BECAUSE THIS TRUCK IS USED TO HAUL A 3 CAR TRAILER. THE TRUCK HAS BEEN TO (KUNES COUNTRY DODGE DEALERSHIP IN STERLING IL) AND THEY HAVE YET TO FIX THE PROBLEM ONLY SAYING THAT THERE IS A RECALL BUT ONCE THE TRUCK IS DRIVEN AGAIN THE SAME PROBLEM PERSIST. I WILL BE TAKING THE TRUCK ANOTHER DEALERSHIP TO SEE IF THEY CAN FIX THE PROBLEM.
Power train 22,000 mi 1.8 yr in service
THIS VEHICLE (2019 RAM 3500 DIESEL) IS EFFECTED BY CHRYSLER STAR CASE S2018000008 WHICH CAUSES ENGINE SURGING UNDER LOAD OR DURING ACCELERATION. THIS SURGING CAN CAUSE A LOSS OF CONTROL IN WINTER CONDITIONS (SNOW/ICE). ADDITIONAL EPA CONCERN BEING THE ENGINE LIGHT STAYS ON WHICH HIDES ANY EMISSIONS EQUIPMENT FAILURES. TO DATE CHRYSLER HAS NOT BEEN ABLE TO PROVIDE AN ETA FOR THE NEEDED ENGINE CONTROL SOFTWARE FIX NEEDED.
Electrical system 55,000 mi 1.3 yr in service
AFTER REPLACING THE EGR VALVE AT 55,000 MILES DEALER WENT TO RESET SERVICE CODES. PCM WAS FOUND TO BE AT FAULT AND UNABLE TO CLEAR CODES. DEALER CLAIMED PCM WAS NOT UNDER WARRANTY. RAM CUSTOMER CARE MADE NO EFFORTS TO REPLACE OR REPAIR PCM. HAVE HAD 9+ ISSUES WITH THE TRUCK. ALL ISSUES HAVE FALLEN OUTSIDE OF WARRANTY BY 3 TO 4 THOUSAND MILES.

Other 3500 model years

202620252022202120202019201820172016201520142013

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