What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2022 RAM Promaster

Typical pattern

12.2% of complaints about the 2022 RAM Promaster came in the first year, which is unremarkable for a 2022 vehicle — around the middle of the 181 model-years on record. The median complaint arrives at 2.9 yr in service. The most-reported system is collision avoidance (19 complaints), typically at 1.6 yr or about 30,000 miles.

Complaints
98
Median age at failure
2.9 yr
Median mileage
26,602 n=12
Crash / fire / tow
3.1% of reports
Safety recalls
8

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Collision avoidance
19 reports · 30,000 mi
1.6 yr
0%
Steering
19 reports · 26,602 mi
4.2 yr
0%

Safety recalls — NHTSA campaigns

25V876000 2025-12-17
Equipment adaptive/mobility:wheelchair restraints/securement:latch/anchor:

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

An unsecured wheelchair can move during transit, increasing the risk of injury.

25V720000 2025-10-23
Engine and engine cooling:cooling system:radiator assembly

Chrysler (FCA US, LLC) is recalling certain 2018-2026 Ram ProMaster vehicles. The electrical circuit for the radiator fan may overheat.

Electrical circuits that overheat increase the risk of a fire.

25V330000 2025-05-21
Back over prevention: sensing system: camera

Chrysler (FCA US, LLC) is recalling certain 2022-2025 Ram ProMaster vehicles. A software error in the security gateway module may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

24V436000 2024-06-13
Back over prevention: sensing system: camera

Chrysler (FCA US, LLC) is recalling certain 2021-2022 Dodge Durango, 2021-2023 Chrysler Pacifica, Jeep Grand Cherokee L, 2022 Ram 1500, 2500, 3500, Chrysler Voyager, 2022-2023 Jeep Compass, Grand Cherokee, Wagoneer, Grand Wagoneer, and Ram Promaster vehicles. The radio software may prevent the rearview image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

A rearview camera image that does not display decreases the driver's visibility, increasing the risk of a crash.

24V416000 2024-06-06
Structure:body:door

Chrysler (FCA US, LLC) is recalling certain 2021-2024 Ram Promaster vehicles. The vehicles are missing a side door beam, and the tire placard contains incorrect seating capacity information. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 110, "Tire Selection and Rims."

A missing side door beam may not provide adequate occupant protection in a crash, increasing the risk of injury. Incorrect seating capacity information can result in an improperly loaded vehicle, increasing the risk of injury in a crash.

24V197000 2024-03-14
Electrical system:wiring

Chrysler (FCA US, LLC) (Stellantis) is recalling certain 2021-2022 Ram ProMaster vehicles. The wiring harness may have a poor connection, which can cause the left taillight and left turn signal to become inoperative. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 108, "Lamps, Reflective Devices, and Associated Equipment."

An inoperative left turn signal may not notify other drivers of a turning vehicle, and an inoperative left taillight can reduce the vehicle's visibility to other drivers. Both scenarios can increase the risk of a crash.

24V129000 2024-02-22
Seat belts:front:buckle assembly

Chrysler (FCA US, LLC) is recalling certain 2022-2023 Ram Promaster vehicles. The driver seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

A malfunctioning seat belt warning system can result in improper seat belt use, increasing the risk of injury in a crash.

22V947000 2022-12-22
Back over prevention: sensing system: camera

Chrysler (FCA US, LLC) is recalling certain 2022 Ram Promaster Chassis Cab and incomplete vehicles equipped with an analog rearview camera. The analog rearview camera is the incorrect type of camera and cannot be installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

An inoperative rearview camera can reduce the driver's rear visibility, increasing the risk of a crash.

In owners’ own words

Collision avoidance mileage not reported 1.0 yr in service
Speedometer units and units used to set cruise control randomly change from MPH to km/h occasionally when the vehicle is started. No safety risk. Problem has occurred multiple times but dealer was not able to reproduce. There are no warning lamp associated with this issue.
Collision avoidance mileage not reported 1.9 yr in service
When driving on a freeway or highway, without cruise control on, & the pavement surface changes color &/or texture (eg: going onto a bridge/overpass) the vehicle will decelerate quickly & without us pressing the brakes. All the systems were checked by Dodge Ram & were showing no errors with software etc, as we thought this was traction control not working properly due to a software problem etc.
Collision avoidance 7,363 mi 3.1 yr in service
The contact owns a 2022 Ram Promaster 3500. The contact stated while driving at approximately 45 MPH, the Forward Collision Avoidance warning illuminated. The contact stated that the vehicle was driven however, the Forward Collision Avoidance safety feature was disabled. The contact had taken the vehicle to a local dealer, where it was diagnosed that the Forward Collision Avoidance system was not functioning properly; however, the dealer was unable to repair the vehicle. The manufacturer was informed of the failure. The failure mileage was 7,363.
Steering mileage not reported 3.2 yr in service
steering wheel keeps locking up and not able to turn at lower speeds (under 10- 20 miles) I took the car to the dealer ship and they said a part named gear- rack and pinion was replaced after waiting for almost 2 months for them to fix the car, Today I had to take the car back to the dealer after I just pick up the car a few days ago because steering keeps locking up after $2700 dollars of charges the car is not safe to drive I'm not sure if I'm the only person with this problem but I hope that if I'm not the only person with this issue you guys can help, thank you

Other Promaster model years

2023202220212019201720152014

How to read this