What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2019 Subaru Crosstrek

Typical pattern

18.3% of complaints about the 2019 Subaru Crosstrek came in the first year, which is unremarkable for a 2019 vehicle — around the middle of the 191 model-years on record. The median complaint arrives at 2.1 yr in service. The most-reported system is visibility / wipers (113 complaints), typically at 1.6 yr or about 11,500 miles.

Complaints
361
Median age at failure
2.1 yr
Median mileage
10,500 n=217
Crash / fire / tow
5.5% of reports
Safety recalls
7

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Visibility / wipers
113 reports · 11,500 mi
1.6 yr
0.9%
Electrical system
53 reports · 9,000 mi
2.6 yr
7.5%
Other
48 reports · 8,000 mi
1.4 yr
4.2%
Engine
34 reports · 9,000 mi
2.2 yr
14.7%
Power train
24 reports · 15,000 mi
3.5 yr
12.5%
Steering
15 reports · 3,800 mi
2.4 yr
6.7%

Safety recalls — NHTSA campaigns

21V263000 2021-04-15
Suspension:rear

Subaru of America, Inc. (Subaru) is recalling certain 2018-2019 Subaru Crosstrek, 2019 Crosstrek Hybrid, and 2019 Forester vehicles. The rear stabilizer bracket bolts may loosen and detach.

Missing bolts may allow the rear stabilizer bracket to shift, increasing the risk of a crash.

21V264000 2021-04-15
Electrical system:software

Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Subaru Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, causing a short circuit.

A short circuit in the ignition coils may cause a stall, increasing the risk of a crash.

20V189000 2020-03-31
Seat belts:rear/other

Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles with rear seat belt assemblies with a dual-mode locking mechanism. The seat belt webbing sensor locking mechanism may not lock as intended.

In the event of a crash involving multiple impacts, the seat belt may not properly restrain the occupant, increasing the risk of injury.

19V856000 2019-12-02
Engine and engine cooling:exhaust system:emission control:crankcase (pcv)

Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek, Forester, and Ascent vehicles. The aluminum Positive Crankcase Ventilation (PCV) valve can separate, allowing the separated components to enter the engine, resulting in a loss of power while driving.

An unexpected loss of power while driving can increase the risk of a crash.

19V743000 2019-10-18
Electrical system:software

Subaru of America, Inc. (Subaru) is recalling certain 2017-2019 Impreza and 2018-2019 Crosstrek vehicles. The Engine Control Module (ECM) may continue to power the ignition coil after the engine is shut off, which could result in a short circuit and blown fuse.

If a short circuit occurs while driving, the vehicle may stall, increasing the risk of a crash.

19V404000 2019-05-30
Visibility:glass, side/rear

Subaru of America, Inc. (Subaru) is recalling certain 2019 Crosstrek vehicles. The driver's side rear-door window glass may be improperly tempered. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 205, "Glazing Materials."

Improperly tempered glass can shatter into large pieces, increasing the risk of injury.

19V065000 2019-02-06
Steering:electric power assist system

Subaru of America, Inc. (Subaru) is recalling certain 2019 Forester and Crosstrek vehicles. A connector inside the Electronic Power Steering (EPS) unit may short circuit resulting in a loss of electric power steering assistance.

Loss of power steering assist would require higher steering effort, increasing the risk of a crash.

In owners’ own words

Power train 300 mi 5 mo in service
THIS VEHICLE IS EQUIPPED WITH AN AUTOMATIC TRANSMISSION. AT NIGHT, WHEN HEADLIGHTS ARE SET ON "AUTO," THE ILLUMINATED GEAR INDICATOR LIGHT ADJACENT TO THE SHIFTER DO NOT ILLUMINATE. THIS LEAVES THE POSSIBILITY OF SHIFTING THE CAR INTO THE WRONG GEAR. THESE LIGHTS DO ILLUMINATE WITH THE LIGHTS SET TO MANUAL. THE SPECIFIC INCIDENT OCCURRED WHEN AN OLDER DRIVER PARKED THE VEHICLE, THINKING SHE HAD SHIFTED INTO PARK, AND INSTEAD, THE VEHICLE BEGAN TO REVERSE. HAD SHE BEEN ABLE TO VISUALLY VERIFY THE GEAR, THIS WOULD NOT HAVE HAPPENED.
Power train mileage not reported 1.1 yr in service
2019 SUBARU CROSSTREK. CONSUMER WRITES IN REGARD SPEEDOMETER RED DIM LIGHT AN OLDER STYLE TRANSMISSION. *AS THE CONSUMER STATED THE LIGHTING ON THE INSTRUMENT PANEL WAS INSUFFICIENT AND COULD NOT BE MANUALLY ADJUSTED SEPARATE FROM THE HEADLIGHTS. THE CONSUMER STATED THE TRANSMISSION DOES SHIFT QUICK ENOUGH. *JS
Power train 38,950 mi 1.5 yr in service
WHILE SLOWING DOWN TO A STOP AN EXIT RAMP WITH A SIGNAL, THE ENGINE SUDDENLY SHUT OFF, AND THE VEHICLE BECAME IMMOBILE. ALL WARNING LIGHTS CAME ON THE INSTRUMENT PANEL, AND THERE WAS A MESSAGE INSTRUCTING TO MOVE THE GEAR TO 'PARK'. I HAD TO SHUT OFF THE ENGINE AND RESTART BEFORE THE CAR COULD MOVE. IT WAS A DANGEROUS SITUATION.
Electrical system 1,700 mi 6 mo in service
MY NEW SUBARU CROSSTREK HAS A PROBLEM WITH THE RADIO PRESET STATIONS. I PROGRAMMED THEM SOON AFTER I PURCHASED THE CAR BUT 6 WEEKS LATER THE PRESET STATIONS DISAPPEARED AND ONLY THE PRE-INSTALLED (FREE TRIAL) STATIONS ON SXM RADIO WERE WORKING. I HAD TO REPROGRAM THE STATIONS. WHEN I CALLED THE DEALERSHIP, AUTO FAIR OF HAVERHILL, MA, THEY SAID THEY WERE AWARE OF THE 'RECALL' (THEIR TERM NOT MINE) BUT THAT THE RECALL WAS RECALLED DUE TO PROBLEMS WITH THE 'SOFTWARE UPDATE '. THEY ASKED ME TO CALL AGAIN NEXT WEEK TO SEE IF A SOLUTION IS AVAILABLE

Other Crosstrek model years

2024202120202019201820172016

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