What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2024 Subaru Crosstrek

Typical pattern

38% of complaints about the 2024 Subaru Crosstrek came in the first year, which is unremarkable for a 2024 vehicle — around the middle of the 178 model-years on record. The median complaint arrives at 1.5 yr in service. The most-reported system is other (31 complaints), typically at 2.2 yr.

Complaints
142
Median age at failure
1.5 yr
Median mileage
10,100 n=13
Crash / fire / tow
10.6% of reports
Safety recalls
2

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Other
31 reports
2.2 yr
3.2%
Collision avoidance
15 reports
1.3 yr
26.7%

Safety recalls — NHTSA campaigns

23V754000 2023-11-09
Power train:driveline:driveshaft

Subaru of America, Inc. (Subaru) is recalling certain 2024 Crosstrek, Impreza, 2023-2024 Forester, and 2023 WRX vehicles. The front driveshaft assemblies' outer race may develop cracks and break.

A broken driveshaft can cause a loss of drive power while driving or vehicle rollaway when the vehicle is in park without the parking brake engaged. Either of these scenarios can increase the risk of a crash.

23V551000 2023-08-04
Electrical system: instrument cluster/panel

Subaru of America, Inc. (Subaru) is recalling certain 2024 Crosstrek and Impreza vehicles. Due to insufficient clearance, the instrument panel harness may contact the steering beam bracket, damaging the wire insulation and causing a short circuit.

A short circuit may cause a loss of drive power, increasing the risk of a crash.

In owners’ own words

Other mileage not reported 0 mo in service
When I make a left turn from a stop and accelerate, there is a popping/hollow tocking sound, usually three pops in succession. I don't know what this noise is or what could be broken on the vehicle. No warming lamps. Unfortunately, the dealership can't look at my car until November 24th. Many other 2024 crosstrek owners on reddit and facebook are reporting this problem.
Other mileage not reported 2 mo in service
Windshield crackers with no outside damage. Started on drivers side and is spreading across.
Other mileage not reported 4 mo in service
I got my new crosstrek and only drive it for 2 months 2676 miles and got multiple chips on my windshield and cracking later on. I have been driving to Tahoe for snowboard with my previous Corolla and have never experienced this issue. But this car got chips and crack so easy…I called to dealer and they refused to fix this issue so I also called Subaru American and their response are so close. How can I drive this car without fixing the windshield issue? Very disappointing
Collision avoidance mileage not reported 2 mo in service
I have had several of the safety systems on the vehicle shut off suddenly. Twice, I have taken the vehicle into the dealership to get it looked at and now I will have to do so for the third time. It is pretty concerning because it has to do with all the safety features.

Other Crosstrek model years

2024202120202019201820172016

How to read this