2020 Subaru Crosstrek
No clear pattern 20.5% of complaints about the 2020 Subaru Crosstrek arrived in its first year of service. That is an unusual figure for a 2020 vehicle, but with only 83 complaints on record the sample is too small to call it a pattern — the margin of error covers the range where ordinary vehicles sit. The figures below are reported without a verdict. The most-reported system is visibility / wipers (30 complaints), typically at 1.4 yr or about 3,000 miles.
- Complaints
- 83
- Median age at failure
- 2.1 yr
- Median mileage
- 5,200 n=35
- Crash / fire / tow
- 13.3% of reports
- Safety recalls
- 0
Visibility / wipers 1,500 mi 3 mo in service
I WAS DRIVING AT 70 MPH ON SMOOTH INTERSTATE HIGHWAY WITH LIGHT TRAFFIC . THERE WAS A LOUD EXPLOSION. AFTER STOPPING IN A SAFE LOCATION, I DISCOVERED THE MOON ROOF HAD SHATTERED INTO TINY PIECES. I AM POSITIVE THERE WERE NO ROCKS OR STRUCTURES ABOVE..THERE WAS 1500 MILES ON THE CAR. THE SLIDING CEILING WAS CLOSED OR THERE WOULD BE SHATTERED GLASS ALL OVER THE INTERIOR. NO ONE WAS INJURED BUT IT WAS VERY DISTRACTING AND COULD HAVE CAUSED ME TO LOOSE CONTROL. THE MOONROOF GLASS MAY HAVE BEEN FAULTY. THE DEALER REPLACED IT AT NO COST TO ME.
Visibility / wipers 1,000 mi 6 mo in service
MINOR ROCK CHIP, NO LARGER THAN A WATCH SCREW, NEAR THE WINDOW MOUNT QUICKLY DEVELOPED INTO A 4-INCH CRACK OVER A PERIOD OF APPROXIMATELY 12 HOURS. ROCK CHIP OCCURRED ON CITY STREETS, MOVING NO FASTER THAN 40 MPH.
Visibility / wipers 2,800 mi 5 mo in service
THERE IS A CHIP ON THE WINDSHIELD ABOUT 2 MONTHS AFTER I PURCHASED MY 2020 SUBARU CROSSTREK. I DO NOT KNOW EXACTLY WHEN OR HOW THIS HAPPENED AND HAVE ONLY BEEN DRIVING ON PAVED ROADS.