What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2021 Subaru Outback

Early-defect pattern

31.4% of complaints about the 2021 Subaru Outback came in its first year of service — a higher share than 98% of the 159 2021 model-years on record. That points to problems present from new rather than wear. The most-reported system is visibility / wipers (97 complaints), typically at 1.3 yr or about 3,000 miles.

Complaints
411
Median age at failure
1.9 yr
Median mileage
3,600 n=69
Crash / fire / tow
8.5% of reports
Safety recalls
4

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Visibility / wipers
97 reports · 3,000 mi
1.3 yr
1%
Electrical system
73 reports · 2,500 mi
1.9 yr
6.8%
Other
64 reports · 3,000 mi
2.0 yr
4.7%
Collision avoidance
43 reports · 900 mi
1.4 yr
9.3%
Engine
21 reports · 24,000 mi
3.5 yr
19%
Speed control
18 reports · 30,800 mi
3.2 yr
38.9%
Air bags
17 reports · 29,000 mi
3.8 yr
5.9%

Safety recalls — NHTSA campaigns

24V227000 2024-03-22
Air bags:sensor:occupant classification:front passenger

Subaru of America, Inc. (Subaru) is recalling certain 2020-2022 Outback and Legacy vehicles. A capacitor in the sensors for the Occupant Detection System (ODS) may crack and short circuit, which can prevent the front passenger air bag from deploying in a crash.

An air bag that does not deploy during a crash can increase the risk of injury.

23V755000 2023-11-09
Power train:automatic transmission:park/neutral start interlock switch

Subaru of America, Inc. is recalling certain model year 2021 Crosstrek, 2022 Forester, 2021-2023 Legacy, and Outback vehicles. An insufficient weld may allow water to enter the inhibitor switch, causing it to fail.

An inoperative inhibitor switch may prevent the reverse lights from illuminating and the rearview camera image from displaying, increasing the risk of a crash.

22V485000 2022-07-08
Power train:automatic transmission:control module (tcm/pcm/tecm)

Subaru of America, Inc. (Subaru) is recalling certain 2020-2021 Outback and Legacy vehicles. A programming error in the Transmission Control Unit (TCU) may allow the clutch to engage before the drive chain is completely clamped.

An improperly secured drive chain may slip and break, causing a loss of drive power and increasing the risk of a crash.

21V024000 2021-01-26
Power train:shift linkage/cable/rod

Subaru of America, Inc. (Subaru) is recalling certain 2021 Outback and Impreza vehicles. The continuously variable transmission (CVT) select lever cable nut may not have been tightened properly, allowing the nut to loosen.

A loose nut can lead to a lost of retention in the CVT select lever cable and the gear selector not functioning properly, increasing risk of crash.

In owners’ own words

Visibility / wipers 400 mi 2 mo in service
I HAD THE CAR ONLY 10 DAYS FROM THE DEALERSHIP, MY HUSBAND AND I WERE ON THE HIGHWAY HEADING TO AN EVENT WHEN WE HEARD A CRACK, I LOOKED UP AND THERE WAS A HORIZONTAL CRACK HEADING FROM LEFT TO RIGHT IN THE WINDSHIELD.
Visibility / wipers 800 mi 4 mo in service
POSSESSION OF NEW VEHICLE WAS TAKEN 1/13/21. DURING HIGHWAY DRIVING ON 1/18/21, WINDSHIELD EXPERIENCED A SURFACE CHIP AND WAS REPAIRED THE SAME DAY BY AN AUTHORIZED TECHNICIAN. DURING HIGHWAY DRIVING ON 1/29/21, WINDSHIELD EXPERIENCED ANOTHER CHIP IN DIFFERENT LOCATION WHICH TURNED INTO AN APPROXIMATELY 10 INCH CRACK MINUTES LATER, BEYOND REPAIR. WINDSHIELD HAS NOT YET BEEN REPLACED.
Visibility / wipers 1,250 mi 5 mo in service
WINDSHIELD CRACKED AT 1200 MILES. CRACK STARTED AT THE BOTTOM OF THE WINDSHIELD. CRACK APPEARED WHEN ENTERING THE CAR. WHEN THE DOOR WAS CLOSED THERE WAS A LOUD POP AND THEN THERE WAS A CRACK
Collision avoidance 400 mi 2 mo in service
I HAD THE CAR ONLY 10 DAYS FROM THE DEALERSHIP, MY HUSBAND AND I WERE ON THE HIGHWAY HEADING TO AN EVENT WHEN WE HEARD A CRACK, I LOOKED UP AND THERE WAS A HORIZONTAL CRACK HEADING FROM LEFT TO RIGHT IN THE WINDSHIELD.

Other Outback model years

2025202420232022202120202019201820172016201520142013201220112010200920082007200620052004200320022001200019991998

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