What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2016 Tesla Model X

Typical pattern

9.3% of complaints about the 2016 Tesla Model X came in the first year, which is unremarkable for a 2016 vehicle — around the middle of the 199 model-years on record. The median complaint arrives at 5.0 yr in service. The most-reported system is suspension (150 complaints), typically at 4.8 yr or about 20,000 miles.

Complaints
685
Median age at failure
5.0 yr
Median mileage
31,570 n=396
Crash / fire / tow
19.3% of reports
Safety recalls
10

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Suspension
150 reports · 20,000 mi
4.8 yr
14%
Electrical system
92 reports · 50,000 mi
5.0 yr
13%
Other
88 reports · 49,000 mi
5.0 yr
18.2%
Steering
58 reports · 40,000 mi
5.3 yr
19%
Structure
57 reports · 10,000 mi
4.2 yr
28.1%
Speed control
35 reports · 2,000 mi
2.4 yr
54.3%
Collision avoidance
33 reports · 92,000 mi
7.3 yr
15.2%
Visibility / wipers
25 reports · 39,000 mi
4.2 yr
0%
Service brakes
24 reports · 24,372 mi
7.3 yr
25%
Power train
15 reports · 24,372 mi
5.1 yr
20%

Safety recalls — NHTSA campaigns

24V615000 2024-08-15
Structure:body

Tesla, Inc. (Tesla) is recalling certain 2016 Model X vehicles. The front and center roof cosmetic trim pieces may be adhered to the vehicle without primer. As a result, one or both pieces of trim may separate from the vehicle.

Trim that separates from the vehicle during use can create a road hazard and increase the risk of a crash.

24V376000 2024-05-28
Seat belts:front:warning light/devices

Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

24V051000 2024-01-30
Electrical system: instrument cluster/panel

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

23V838000 2023-12-12
Electrical system:adas:autonomous/self driving:software

Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

23V085000 2023-02-15
Steering:automated/adaptive steering

Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in pos

FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

22V037000 2022-01-27
Electrical system:adas:autonomous/self driving:software

Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

Failing to stop at a stop sign can increase the risk of a crash.

21V035000 2021-01-29
Back over prevention:software

Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.

The eMMC controller wear-out condition can cause the loss of the rearview camera display, defrost/defog control settings, and exterior turn signal lighting, reducing visibility and increasing the risk of a crash.

20V710000 2020-11-17
Structure:body

Tesla, Inc. (Tesla) is recalling certain 2016 Model X vehicles. The front and spine cosmetic roof trim may have been adhered to the vehicle without first using primer. As a result, one or both pieces of trim may separate from the vehicle while moving.

Trim that separates from the vehicle during use can cause a road hazard and increase the risk of a crash.

20V062000 2020-02-05
Steering:electric power assist system

Tesla, Inc. (Tesla) is recalling certain 2015-2016 Model X vehicles. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.

Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.

17V639000 2017-10-12
Seats:mid/rear assembly

Tesla, Inc. (Tesla) is recalling certain 2016-2017 Model X vehicles. The left-side, second row, reclining seat backs may not fully latch due to having incorrectly adjusted recliner mechanism cables. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

If the seat back moves forward in the event of a crash, it can increase the risk of injury.

In owners’ own words

Structure mileage not reported 5 mo in service
FALCON DOORS NOT CLOSING, REAR DRIVER SEAT ELECTRICAL DEAD, WARNING LIGHT BLOCKING BACKUP CAMERA READING REAR SEATS NOT IN PLACE, ALL INSULATION PEELING OFF ABOVE TIRES, BUBBLING PAINT, TRUNK AND SIDE PANELS MISALIGNED SO TILTED TRUNK HOOD AND FINGER GOES IN ONE GAP BUT FINGERNAIL ONLY BARELY IN OTHER SIDE GAP, WAVY INSULATION ALONG REAR, FRONT PASSENGER DOOR MOTOR SPINS. PERMANENT SEAT DEPRESSION IN REAR. STATIONARY TO BACKING UP.
Structure 350 mi 9 mo in service crash / fire / tow
OUR 5 DAY OLD TESLA X WHILE ENTERING A PARKING STALL SUDDENLY AND UNEXPECTEDLY ACCELERATED AT HIGH SPEED ON ITS OWN CLIMBING OVER GRASS AND AND CRASHED INTO A BUILDING. THE AIRBAGS DEPLOYED AND MY WIFE'S ARMS HAVE BURN MARKS AS A CONSEQUENCE.
Structure 1,600 mi 10 mo in service
TL* THE CONTACT OWNS A 2016 TESLA MODEL X. WHILE DRIVING APPROXIMATELY 55 TO 60 MPH, THE WINDOW WAS DIFFICULT TO OPEN AND CLOSE. THE WINDOW TRIM BECAME DETACHED FROM THE VEHICLE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER AND THE TRIM WAS REPLACED. THE FAILURE DID NOT RECUR. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 1,600.
Other mileage not reported 5 mo in service
FALCON DOORS NOT CLOSING, REAR DRIVER SEAT ELECTRICAL DEAD, WARNING LIGHT BLOCKING BACKUP CAMERA READING REAR SEATS NOT IN PLACE, ALL INSULATION PEELING OFF ABOVE TIRES, BUBBLING PAINT, TRUNK AND SIDE PANELS MISALIGNED SO TILTED TRUNK HOOD AND FINGER GOES IN ONE GAP BUT FINGERNAIL ONLY BARELY IN OTHER SIDE GAP, WAVY INSULATION ALONG REAR, FRONT PASSENGER DOOR MOTOR SPINS. PERMANENT SEAT DEPRESSION IN REAR. STATIONARY TO BACKING UP.

Other Model X model years

2023202220202019201820172016

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