What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2017 Tesla Model X

Typical pattern

2.9% of complaints about the 2017 Tesla Model X came in the first year, which is unremarkable for a 2017 vehicle — around the middle of the 203 model-years on record. The median complaint arrives at 5.2 yr in service. The most-reported system is electrical system (72 complaints), typically at 4.3 yr or about 30,000 miles.

Complaints
419
Median age at failure
5.2 yr
Median mileage
30,000 n=157
Crash / fire / tow
9.8% of reports
Safety recalls
10

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
72 reports · 30,000 mi
4.3 yr
4.2%
Suspension
59 reports · 20,000 mi
4.6 yr
11.9%
Steering
50 reports · 31,881 mi
5.8 yr
4%
Other
50 reports · 35,000 mi
4.3 yr
12%
Collision avoidance
43 reports · 53 mi
5.8 yr
14%
Service brakes
17 reports · 75,000 mi
6.0 yr
11.8%
Speed control
16 reports · 5,000 mi
5.2 yr
31.2%
Lane departure
15 reports · 38,000 mi
6.4 yr
0%

Safety recalls — NHTSA campaigns

24V376000 2024-05-28
Seat belts:front:warning light/devices

Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

24V051000 2024-01-30
Electrical system: instrument cluster/panel

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

23V838000 2023-12-12
Electrical system:adas:autonomous/self driving:software

Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

23V085000 2023-02-15
Steering:automated/adaptive steering

Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in pos

FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

22V818000 2022-11-01
Steering:electric power assist system

Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S and Model X vehicles. The electronic power assist steering (EPAS) system may experience a loss of power steering assist when driving on rough roads or after hitting a pothole.

A loss of power steering assist can require greater steering effort, especially at low speeds, increasing the risk of a crash.

22V037000 2022-01-27
Electrical system:adas:autonomous/self driving:software

Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

Failing to stop at a stop sign can increase the risk of a crash.

21V846000 2021-10-29
Forward collision avoidance: sensing system: camera

Tesla, Inc. (Tesla) is recalling certain 2017-2021 Model S, Model 3, Model X, and 2020-2021 Model Y vehicles operating software version 2021.36.5.2. A communication error may cause false forward-collision warning (FCW) or unexpected activation of the automatic emergency brake (AEB) system.

Unexpected activation of the AEB system may cause the car to stop suddenly, increasing the risk of a crash.

21V035000 2021-01-29
Back over prevention:software

Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the integrity of the filesystem, causing a failure in some of the center display functions.

The eMMC controller wear-out condition can cause the loss of the rearview camera display, defrost/defog control settings, and exterior turn signal lighting, reducing visibility and increasing the risk of a crash.

17V639000 2017-10-12
Seats:mid/rear assembly

Tesla, Inc. (Tesla) is recalling certain 2016-2017 Model X vehicles. The left-side, second row, reclining seat backs may not fully latch due to having incorrectly adjusted recliner mechanism cables. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

If the seat back moves forward in the event of a crash, it can increase the risk of injury.

17V260000 2017-04-19
Parking brake

Tesla, Inc. (Tesla) is recalling certain 2016 Model S and Model X vehicles. The electric parking brake calipers have an internal gear that may be improperly manufactured, possibly resulting in the gear fracturing during parking brake application or release.

If the gear breaks during parking brake release, the vehicle will not be able to be moved. If the gear breaks during parking brake application, the parking brake may not adequately hold the vehicle, potentially resulting in the vehicle rolling, increasing the risk of a crash.

In owners’ own words

Steering 10,320 mi 3.6 yr in service
WHEN DRIVING AT 40 MILES AN HOUR THREE TIMES THE CAR WILL LOCK UP AND PULL INTO THE RIGHT LANE. EACH TIME THERE HAS NOT BEEN ANOTHER VEHICLE IN THE RIGHT LANE NEXT TO ME BUT I'M AFRAID TO DRIVE THE CAR FOR FEAR THAT WHEN THIS HAPPENS I WILL HIT THE CAR NEXT TO ME I HAVE COMPLAINED TO TESLA AND THEY CANNOT FIX THE PROBLEM. AT THIS TIME I"M AFRAID FOR MY LIFE AND THE LIFE OF OTHERS. THIS HAPPENS ON EL CAMINO IN SAN CARLOS. I CANNOT TAKE A PICTURE BECAUSE I'M DRIVING.
Steering 68,000 mi 3.8 yr in service
IN JUNE OF 2020, THE LOWER U-JOINT NEAR THE STEERING RACK ENCOUNTERED A FAILED BEARING MAKING THE CAR EXTREMELY DIFFICULT TO TURN FOR 90 DEGREES OF STEERING WHEEL MOVEMENT, FREE FOR 90 DEGREES, HARD FOR 90 DEGREES, AND FREE FOR 90 DEGREES. THIS OCCURED AT APPROXIMATELY 68,000 MILES AND 2.5 YEARS OF OWNERSHIP. BEFORE THIS WAS DIAGNOSED, IT MADE THE CAR DANGEROUS TO DRIVE AND ALMOST CAUSED AN ACCIDENT WHEN MY WIFE WAS DRIVING WHEN IT FIRST OCCURED.
Steering 30,000 mi 4.0 yr in service
WHEN THE CAR IS PARKED THEN PUT IN REVERSE, THE CAR MAKES A LOUD CRACKING NOISE. I WAS TOLD IT WAS BRAKES THAT WERE CLEANED UP BUT STILL MAKE A LOUD NOISE.
Suspension 2,000 mi 9 mo in service
HERE IS A 2017 MODEL X IN THE JUNKYARD. HTTPS://WWW.IAAI.COM/VEHICLE?ITEMID=25188896&ROWNUMBER=15&LOADRECENT=TRUE BOTH FRONT WHEELS AND SUSPENSIONS HAVE FALLEN COMPLETELY OFF AND ONE OF THE BACK WHEELS HAS GONE ALL WHOMPY. THERE IS NO SIGN OF COLLISION DAMAGE APART FROM THE FRONT SUSPENSION COLLAPSE WHICH HAS DESTROYED THE WHEEL ARCHES. THESE SUSPENSION FAILURES ARE OCCURRING AT A RIDICULOUSLY HIGH RATE AND IN NEAR NEW CARS SO IT CAN NOT BE BLAMED UPON POOR MAINTENANCE. PLEASE TAKE ACTION IMMEDIATELY RATHER THAN WAITING FOR MORE LIVES TO BE LOST. THANK YOU. CONCERNED CITIZEN.

Other Model X model years

2023202220202019201820172016

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