What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2023 Tesla Model X

Typical pattern

16.4% of complaints about the 2023 Tesla Model X came in the first year, which is unremarkable for a 2023 vehicle — around the middle of the 177 model-years on record. The median complaint arrives at 1.7 yr in service. The most-reported system is other (90 complaints), typically at 1.7 yr.

Complaints
268
Median age at failure
1.7 yr
Median mileage
1,942 n=16
Crash / fire / tow
14.6% of reports
Safety recalls
10

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Other
90 reports
1.7 yr
7.8%
Steering
46 reports · 300 mi
1.7 yr
4.3%
Collision avoidance
25 reports · 4,200 mi
2.1 yr
20%
Electrical system
21 reports · 1,000 mi
1.5 yr
19%

Safety recalls — NHTSA campaigns

26V283000 2026-05-05
Back over prevention:software

Tesla, Inc. (Tesla) is recalling certain 2017, 2021-2023 Model 3, 2020-2023 Model Y, 2021-2023 Model S, and Model X vehicles operating software version 2026.8.6. The rearview camera image may be delayed when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

A delayed rearview image reduces the driver's view behind the vehicle, increasing the risk of a crash.

25V172000 2025-03-19
Air bags

Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.

An inoperative horn may prevent the driver from alerting other drivers, increasing the risk of a crash.

25V002000 2025-01-07
Back over prevention:software

Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

24V967000 2024-12-24
Air bags:frontal:driver side:cushion

Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."

A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury.

24V554000 2024-07-24
Latches/locks/linkages:hood:latch

Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

24V376000 2024-05-28
Seat belts:front:warning light/devices

Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

24V051000 2024-01-30
Electrical system: instrument cluster/panel

Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 105, "Hydraulic and Electric Brake Systems" and 135, "Light Vehicle Brake Systems."

Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

24V035000 2024-01-22
Back over prevention: sensing system: camera

Tesla, Inc. (Tesla) is recalling certain 2023 Model S, X, and Y vehicles equipped with full self-driving computer 4.0 and running a software release version 2023.44.30 through 2023.44.30.6 or 2023.44.100. Software instability may prevent the rearview camera image from displaying.

A rearview image that does not display while in reverse decreases the driver's visibility and increases the risk of a crash.

23V862000 2023-12-19
Latches/locks/linkages:doors:latch

Tesla, Inc. (Tesla) is recalling certain 2021-2023 Model S and X vehicles. The cabin doors can be unlocked during a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 214, "Side Impact Protection."

An unlocked door may unlatch and open during a crash, increasing the risk of injury.

23V838000 2023-12-12
Electrical system:adas:autonomous/self driving:software

Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the SAE Level 2 advanced driver-assistance feature.

In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

In owners’ own words

Other mileage not reported 7 mo in service
There was not an incident. But the vehicle is not so safe. The driver needs to move eyes from the road for many normal functions like wipers, horn, high beam. In addition, using the phone is dangerous because all the information is displayed on the main screen and requires the driver to look away an select options. This should be displayed in the dash board behind the steering wheel (like it was in prior models)
Other mileage not reported 1.1 yr in service
Horn should be relocated to center of steering wheel from small button on steering wheel. Very dangerous in times of emergency, as hand goes directly to center of steering wheel.
Other mileage not reported 1.2 yr in service
Couldn't find little horn button in an emergency. Horn should be activated by center push on steering wheel, not some random little button that is hard to find in an emergency when the wheel is not straight.
Collision avoidance mileage not reported 1.1 yr in service
Using Tesla Autopilot I was passing a semi truck on Ohio Turnpike and as I was right next to the semi truck my Tesla suddenly started to flash red warning light and make a loud squealing sound and began to rapidly decelerate. Luckily no one was right behind us or likely a rear collision would have occurred. The semi truck was a little closer than normal to me but was still within its lane. This happened twice that day so I stopped using Autopilot as it was dangerous and very frightening to me and my passenger.

Other Model X model years

2023202220202019201820172016

How to read this