What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2002 Toyota Sienna

Typical pattern

6.4% of complaints about the 2002 Toyota Sienna came in the first year, which is unremarkable for a 2002 vehicle — around the middle of the 230 model-years on record. The median complaint arrives at 6.8 yr in service. The most-reported system is structure (39 complaints), typically at 7.5 yr or about 82,000 miles.

Complaints
204
Median age at failure
6.8 yr
Median mileage
70,000 n=141
Crash / fire / tow
9.8% of reports
Safety recalls
1

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Structure
39 reports · 82,000 mi
7.5 yr
2.6%
Latches / locks
27 reports · 75,000 mi
6.8 yr
0%
Electrical system
20 reports · 93,224 mi
8.2 yr
10%
Service brakes, hydraulic
18 reports · 31,024 mi
2.8 yr
5.6%
Tires
15 reports · 64,000 mi
4.3 yr
20%

Safety recalls — NHTSA campaigns

10V160000 2010-04-20
Structure

TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STAT

THE CABLE MAY BREAK DUE TO EXCESSIVE CORROSION AND THE SPARE TIRE MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH.

In owners’ own words

Electrical system mileage not reported 0 mo in service crash / fire / tow
CONSUMER WAS TRAVELING ABOUT 40MPH ON HIGHWAY COMMING FROM DEALERSHIP WITH A BRAND NEW VEHICLE. SMOKE WAS COMMING FROM ENGINE DEPARTMENT. THEN, THE FIAMES STARTED COMING FROM HOOD. VEHICLE BURNED DOWN TO THE GROUND AND WAS TOTALED. THERE WERE NO INJURIES. DEALERSHIP WAS AWARE OF PROBLERM.*AK
Electrical system 50,467 mi 4.2 yr in service
DT: THE CONTACT STATED THE FUSES KEPT BLOWING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP FOR DIAGNOSTIC TESTING. THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THEN, THE CONTACT TOOK THE VEHICLE TO A LOCAL DEALERSHIP TWICE BEFORE THEY WERE ABLE TO LOCATE THE PROBLEM. THE DEALERSHIP FOUND THE WIRING HARNESS IN THE DASHBOARD MELTED, CAUSING THE FUSES TO BLOW OUT. NO REPAIRS HAVE BEEN MADE. *AK
Electrical system 50,467 mi 4.2 yr in service
DT: THE CONTACT STATED THE FUSES KEPT BLOWING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP FOR DIAGNOSTIC TESTING. THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THEN, THE CONTACT TOOK THE VEHICLE TO A LOCAL DEALERSHIP TWICE BEFORE THEY WERE ABLE TO LOCATE THE PROBLEM. THE DEALERSHIP FOUND THE WIRING HARNESS IN THE DASHBOARD MELTED, CAUSING THE FUSES TO BLOW OUT. NO REPAIRS HAVE BEEN MADE. *AK
Tires mileage not reported 1 mo in service
TIRE BURST AT LESS THAN 30MPH. 3+ INCH RIP THROUGH EXTERIOR SIDEWALL ALONG RADIAL LINE OF TIRE. NO IMPACTS OR OTHER ADVERSE INITIATING EVENTS. NO SIGNS OF OTHER PUNCTURE. MY WIFE WAS ACCELERATING FROM A STOP LIGHT. WE ARE IN THE DC AREA AND STILL HAVE THE TIRE (AT THE MOMENT) FOR EXAMINATION. THIS IS A BRAND NEW TIRE WITH ABOUT 1000 MILES ON IT. *AK (TIRESIZE: P215/65R15)

Other Sienna model years

201820172016201520142013201220112010200920082007200620052004200320022001200019991998

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