What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2004 Toyota Sienna

Typical pattern

7% of complaints about the 2004 Toyota Sienna came in the first year, which is unremarkable for a 2004 vehicle — around the middle of the 236 model-years on record. The median complaint arrives at 6.2 yr in service. The most-reported system is structure (935 complaints), typically at 6.3 yr or about 80,000 miles.

Complaints
2,422
Median age at failure
6.2 yr
Median mileage
77,000 n=1930
Crash / fire / tow
7.4% of reports
Safety recalls
10

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Structure
935 reports · 80,000 mi
6.3 yr
7.9%
Latches / locks
287 reports · 75,000 mi
5.6 yr
10.1%
Steering
152 reports · 81,964 mi
7.5 yr
0%
Tires
128 reports · 19,000 mi
2.1 yr
1.6%
Electrical system
126 reports · 80,000 mi
7.5 yr
6.3%
Seat belts
92 reports · 75,000 mi
7.2 yr
3.3%
Other
83 reports · 98,800 mi
10.7 yr
2.4%
Power train
82 reports · 77,000 mi
4.4 yr
7.3%
Speed control
82 reports · 63,000 mi
7.1 yr
25.6%
Electronic stability control (esc)
67 reports · 123,000 mi
12.6 yr
0%
Service brakes
48 reports · 140,000 mi
12.9 yr
0%
Engine cooling
40 reports · 60,000 mi
3.3 yr
5%

Safety recalls — NHTSA campaigns

14V273000 2014-05-22
Tires:temporary/emergency spare tire

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain model year 2004-2011 Sienna vehicles originally sold in, or currently registered in, Connecticut, Delaware, Illinois, Indiana, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, Wisconsin and the District of Columbia. The affected vehicles have a spare tire carrier assembly mounted under the vehicle whose attachment cable may corrode due to high concentrations of road salt splashing onto the spare tire carri

If the carrier cable is corroded due to road salt, the spare tire may separate from the vehicle, increasing the risk of a crash.

13V429000 2013-09-26
Power train:automatic transmission

Toyota is recalling certain model year 2004-2005 Sienna vehicles manufactured January 10, 2003, through August 10, 2005; and model year 2007-2009 Sienna vehicles manufactured February 20, 2007, through December 12, 2008. In the affected vehicles, due to a problem within the shift lock solenoid, there is a possibility that the shift lever could be moved out of Park position without depressing the brake pedal.

If the shift lever is moved out of the Park position without the brake applied, the transmission will either engage a drive gear or Neutral, increasing the risk of a backover or roll away crash.

11V539000 2011-11-09
Engine cooling

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004 AVALON VEHICLES; 2004 AND 2005 CAMRY, CAMRY SOLARA, HIGHLANDER, AND SIENNA VEHICLES, 2006 HIGHLANDER HYBRID; 2004 AND 2005 LEXUS ES330 AND RX330; AND 2006 LEXUS RX400H VEHICLES MANUFACTURED FROM JUNE 1, 2004 THROUGH MARCH 31, 2005, EQUIPPED WITH THE 1MZ-FE OR 3MZ-FE ENGINE. THE AMOUNT OF ADHESIVE AGENT APPLIED BETWEEN THE OUTER RING AND THE TORSIONAL RUBBER DAMPER (INNER RING) IN THE CRANKSHAFT PULLEY MAY BE INADEQUATE. IF THE ADHESIVE IS INSUFFICIENT, THERE IS A POSSIBILITY THAT THE OUTER RING MAY BECOME MISALIGNED AND IT MAY NOT PROPERLY ROTATE W

IN SOME CASES, THE BELT FOR THE POWER STEERING PUMP MAY BECOME DETACHED FROM THE PULLEY WHICH COULD RESULT IN A LOSS OF POWER STEERING AND A SUDDEN INCREASE IN STEERING EFFORT, INCREASING THE RISK OF A CRASH.

10V160000 2010-04-20
Structure

TOYOTA IS RECALLING CERTAIN MODEL YEAR 1998 THROUGH 2010 SIENNA PASSENGER VEHICLES MANUFACTURED BETWEEN AUGUST 7, 1997 AND JANUARY 4, 2010, CURRENTLY REGISTERED IN OR ORIGINALLY SOLD IN CONNECTICUT, DELAWARE, ILLINOIS, INDIANA, KENTUCKY, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, MINNESOTA, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, WASHINGTON DISTRICT OF COLUMBIA, VIRGINIA, WEST VIRGINIA, AND WISCONSIN. THE SUBJECT VEHICLES ARE EQUIPPED WITH THE SPARE TIRE STOWED UNDER THE VEHICLE. IF THE VEHICLE IS OPERATED IN THE COLD CLIMATE REGIONS OF THE UNITED STAT

THE CABLE MAY BREAK DUE TO EXCESSIVE CORROSION AND THE SPARE TIRE MAY SEPARATE FROM THE VEHICLE, POSSIBLY RESULTING IN A VEHICLE CRASH.

10V036000 2010-02-03
Equipment:other:labels

SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.

A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.

09V234000 2009-06-25
Equipment:other:labels

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2006 THROUGH 2009 SIENNA AND 2009 LEXUS GX PASSENGER VEHICLES. THE VEHICLE CAPACITY WEIGHT ON THE TIRE AND LOADING INFORMATION LABEL AND THE GVWR ON THE CERTIFICATION LABEL IS INSUFFICIENT FOR CERTAIN VEHICLES. SOME VEHICLES WERE ACCESSORIZED THROUGH VEHICLE PROCESSING CENTERS AND HAD ACCESSORIES INSTALLED THAT CAUSED THE VEHICLE TO EXCEED THE GVWR VALUE. THESE VEHICLES FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO 110, "TIRE SELECTION AND RIMS," AND 49 CFR PART 567.

THE GVWR IS INSUFFICIENT FOR THE LOAD CARRYING CAPACITY OF THE VEHICLES.

09V023000 2009-01-16
Vehicle speed control:accelerator pedal

TOYOTA IS CONDUCTING A SAFETY IMPROVEMENT CAMPAIGN INVOLVING 26,501 EARLY 2004 MY SIENNA VEHICLES. IN THE EVENT THE RETENTION CLIP USED TO SECURE THE FLOOR CARPET COVER IS MISSING, THE COVER CAN INTERFERE WITH THE OPERATION OF THE ACCELERATOR PEDAL IF THE ACCELERATION PEDAL IS DEPRESSED TO NEARLY THE FULL THROTTLE POSITION.

IF THIS OCCURS, THE ACCELERATOR PEDAL CAN BECOME STUCK WHICH COULD RESULT IN A VEHICLE CRASH.

08V244000 2008-06-03
Structure:body:hatchback/liftgate

TOYOTA IS CONDUCTING A SAFETY IMPROVEMENT CAMPAIGN INVOLVING 196,222 MY 2004-2006 TOYOTA SIENNA VEHICLES EQUIPPED WITH POWER REAR LIFTGATE STRUTS. THE GAS STRUTS USED TO HELP LIFT AND SUPPORT THE REAR POWER LIFTGATE COULD WEAR OUT SOONER THAN EXPECTED. AS THE GAS STRUTS DETERIORATE, THE PERFORMANCE OF THE LIFTGATE WILL BEGIN TO DEGRADE AND THE POWER REAR LIFTGATE WILL OPERATE MORE SLOWLY THAN WHEN THE GAS STRUTS WERE NEW.

IF NOT REPAIRED, THE GAS STRUTS MAY NOT BE ABLE TO SUPPORT THE WEIGHT OF THE LIFTGATE WHEN IT IS OPEN EVENTUALLY, THE GAS STRUTS COULD DETERIORATE TO THE POINT THAT THE LIFTGATE WILL FALL ABOUT TEN INCHES AFTER IT REACHES THE FULLY OPEN POSITION, AT WHICH POINT THE POWER MOTOR WILL ENGAGE AND POWER THE LIFTGATE TO THE FULLY CLOSED POSITION. THIS CONDITION MAY CAUSE INJURY TO A PERSON WHO IS STRUC

05V327000 2005-07-20
Seat belts

ON CERTAIN MINI VANS, IN THE MIDDLE ROW SEATING POSITION, THE SHOULDER PORTION OF THE SEAT BELT MAY BIND IN THE BEZEL TRIM PIECE. THE AFFECTED SEAT BELT BEZEL IS LOCATED ON THE SHOULDER PORTION OF THE SEAT IN THE RIGHT SIDE SEAT OF THE SEVEN PASSENGER MODELS AND THE CENTER SEATING POSITION IN THE EIGHT PASSENGER MODELS.

IF THE SEAT BELT BINDS IN THE BEZEL, THAT EXTRA WEBBING MAY EXIST IN THE SEAT BELT WHICH COULD RESULT IN AN IMPROPERLY FITTED SEAT BELT ON A PASSENGER. IN THE EVENT OF A CRASH, A SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.

03V291000 2003-08-12
Fuel system, gasoline:storage:tank assembly

ON CERTAIN SPORT UTILITY VEHICLES, A PART OF THE FUEL TANK MAY BECOME DAMAGED WHEN CRASHED IN THE INSURANCE INSTITUTE FOR HIGHWAY SAFETY'S (IIHS) 40 MPH FRONTAL OFFSET CRASH TEST CONDITIONS, DUE TO THE SEVERE IMPACT FORCES GENERATED.

IF THE FUEL TANK BECOMES DAMAGED AND FUEL LEAKAGE OCCURS, A FIRE MAY RESULT IN THE PRESENCE OF AN IGNITION SOURCE.

In owners’ own words

Power train mileage not reported 0 mo in service
WHILE DRIVING AUTOMATIC TRANSMISSION DID NOT SHIFT PROPERLY FROM THE "LOWER TO HIGHER GEAR. DEALER HAS INSPECTED VEHICLE AND STATED IT WAS RUNNING UNDER TOYOTA SPECIFICATIONS. *AK
Power train 1,000 mi 2 mo in service
2004, TOYOTA SIENNA XLE LIMITED. VERY SLUGGISH THROTTLE RESPONSE WHEN CRUISING, APPARENTLY DUE TO VERY SLUGGISH AUTOMATIC TRANSMISSION DOWN SHIFT. NO PROBLEM WHEN ACCELERATING FROM A STOP. PROBLEM IS BAD ENOUGH TO CAUSE AN ACCIDENT WHEN THE DRIVER EXPECTS REASONABLE THROTTLE RESPONSE TO AVOID A COLLISION , SUCH AS CROSSING AN INTERSECTION. *AK
Power train mileage not reported 3 mo in service
ENGINE IDLES VERY FAST IN COLD WEATHER FIRST FEW MINUTES. WHILE DRIVING A BLOCK TO THE FIRST STOP SIGN HAS TO APPLY THE BRAKES VERY FORCEFULLY TO GET THE CAR TO STOP. THIS CAUSES SOME LOSS OF CONTROL , ESPECIALLY ON A SLIGHT DOWN HILL SLOPE DURING SNOWY/ICY WEATHER. APPEARS TO BE COMBINATION IDLE, AND THE AUTOMATIC TRANSMISSION.*AK
Fuel system mileage not reported 0 mo in service
CONSUMER RECEIVED RECALL NOTICE 03V291000 CONCERNING FUEL TANK LEAKAGE. DEALER DID NOT HAVE THE PARTS TO DO REPAIRS.*AK

Other Sienna model years

201820172016201520142013201220112010200920082007200620052004200320022001200019991998

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