What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2018 Volkswagen Atlas

Typical pattern

13.6% of complaints about the 2018 Volkswagen Atlas came in the first year, which is unremarkable for a 2018 vehicle — around the middle of the 182 model-years on record. The median complaint arrives at 3.7 yr in service. The most-reported system is electrical system (110 complaints), typically at 1.9 yr or about 19,000 miles.

Complaints
668
Median age at failure
3.7 yr
Median mileage
17,000 n=314
Crash / fire / tow
6.6% of reports
Safety recalls
10 1 do not drive

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
110 reports · 19,000 mi
1.9 yr
1.8%
Air bags
99 reports · 45,000 mi
5.8 yr
3%
Engine
97 reports · 18,475 mi
3.8 yr
4.1%
Service brakes
74 reports · 13,039 mi
2.3 yr
5.4%
Other
71 reports · 8,800 mi
1.5 yr
4.2%
Collision avoidance
36 reports · 59,500 mi
5.5 yr
13.9%
Fuel / propulsion
32 reports · 27,500 mi
5.6 yr
0%
Steering
24 reports · 15,000 mi
2.8 yr
12.5%
Seats
17 reports · 3,500 mi
3.4 yr
29.4%
Power train
15 reports · 4,100 mi
2.2 yr
6.7%

Safety recalls — NHTSA campaigns

18V369000 2018-06-01 Do not drive
Service brakes, hydraulic:foundation components:disc:caliper

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Atlas, Passat, Beetle, Beetle Convertible, Golf, Golf SportWagen and GTI and Audi Q5 and SQ5 vehicles. The brake caliper pistons on these vehicles may have insufficient coating, potentially reducing the brake performance.

A reduction of braking performance can increase the risk of a crash.

26V590000 2026-09-11
Steering

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Tiguan, 2018-2019 Atlas, and 2019-2021 Audi Q3 vehicles. One of the bolts that attaches the steering rack to the subframe may corrode and break. If this happens, the steering rack housing can break.

A broken steering rack housing can result in a loss of steering control, increasing the risk of a crash.

23V215000 2023-03-29
Air bags:sensor:occupant classification:front passenger

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

A deactivated passenger air bag increases the risk of injury during a crash.

22V086000 2022-02-16
Equipment:other:labels

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Without the reduced GVWR label, the vehicle could be overloaded, leading to a loss of control and increasing the risk of a crash.

21V321000 2021-05-05
Other

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2017 Touareg GP, Tiguan, Golf A6, E-Golf GP, CCF, 2016-2017 Passat GP, 2018-2019 Golf R GP, and 2018 Atlas vehicles. These internal-use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.

Vehicles that do not meet all regulatory requirements may have an increased risk of injury, crash, or fire.

21V142000 2021-03-05
Tires:sidewall

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Atlas vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.

Over cured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash.

20V561000 2020-09-16
Other

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Volkswagen Golf R and Atlas, 2017 Golf Alltrack and E-Golf and 2016-2018 Passat vehicles. These internal use vehicles were sold without confirmation that they were built to all applicable regulatory requirements and may have been modified prior to sale. As such, these vehicles may fail to comply with the requirements of various Federal Motor Vehicle Safety Standards.

Vehicles that do not meet all regulatory requirements may have an increased risk of a crash or injury to vehicle occupants.

20V057000 2020-01-31
Air bags

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018 Atlas vehicles. The vehicles may be equipped with an incorrectly manufactured air bag sensor, which can delay or disable air bag deployment when necessary.

In the event of a crash necessitating frontal air bag deployment, a delayed or disabled airbag deployment can increase the risk of injury.

19V389000 2019-05-22
Exterior lighting:headlights

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2020 Volkswagen Passat and 2018-2019 Atlas vehicles. The blocking cap disabling the adjustment of the headlight's horizontal aim may not have been installed. As such, these vehicles fail to conform to Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Without the blocking cap, the headlight aim can be adjusted out of specification, reducing visibility and increasing the risk of a crash.

18V904000 2018-12-19
Suspension:rear:springs:coil springs

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2019 Volkswagen Atlas, 2015 Volkswagen Golf SportWagen, and 2019 Volkswagen Jetta vehicles. The rear coil springs may prematurely fracture.

If a coil spring fractures while driving, it may damage a rear tire causing a loss of vehicle control, increasing the risk of a crash.

In owners’ own words

Electrical system 140 mi 2 mo in service
THE IGNITION SWITCH, IF PRESSED, WILL TURN OFF THE ENGINE WHILE THE CAR IS IN MOTION. THE IGNITION SWITCH IS NEXT TO THE SHIFT GEAR AND MAY BE ACCIDENTALLY PRESSED, CAUSING THE CAR TO STOP WHILE IN MOTION. THIS IS A SAFETY RISK WHICH MAY CAUSE INJURY OR DEATH.
Electrical system 300 mi 4 mo in service
BRAND NEW 2018 ATLAS BATTERY PROBLEM - BATTERY DRAINS COMPLETELY IN LESS THAN 3 DAYS WHEN CAR IS SWITCHED OFF AND PARKED IN ATTACHED GARAGE. HAPPENED TWICE IN TWO MONTHS. SERVICE RESPONDED BY SAYING THERE ARE SEVERAL COMPUTERS THAT DRAIN BATTERY EVEN WHEN CAR IS SHUTDOWN. SUGGESTED TO DRIVE FOR 30 MINS EVERY 2 DAYS. THE BATTERY DRAINED THE SECOND TIME INSPITE OF FOLLOWING THESE INSTRUCTIONS. COMPLETE BATTERY DRAIN IN LESS THAN 3 DAYS EVEN WITH CAR COMPLETELY SWITCHED OFF IN GARAGE IS UNACCEPTABLE.
Electrical system 831 mi 11 mo in service
VEHICLE STOPS SUDDENLY AND SHUTS OFF. SLOPED DRIVEWAYS. VEHICLE IN MOTION APPROACHING END OF ANY DRIVEWAY WITH CERTAIN ANGLES WILL SUDDENLY SLAM ON THE BRAKES AND SHUT DOWN, LEAVING STRANDED UNTIL RESTART. POSSIBLE TO BE REAR ENDED OR HIT FROM ANY DIRECTION WHERE TRAFFIC MAY BE COMING FROM. SENSORS BEEP QUICKLY RIGHT BEFORE THIS HAPPENS. THE VEHICLE HAS PLENTY OF GROUND CLEARANCE.
Service brakes 1,025 mi 3 mo in service
I CAME TO A FULL STOP AS I WAS ABOUT TO EXIT A DRIVEWAY. SINCE THERE WERE NO VEHICLES APPROACHING FROM EITHER DIRECTION AND THERE WERE NO OBSTACLES IN FRONT OF ME, I STATED TO PULL OUT OF THE DRIVEWAY WHEN THE AUTONOMOUS EMERGENCY BRAKING SYSTEM SUDDENLY AND ABRUPTLY STOPPED MY VEHICLE WITH NO JUSTIFICATION. THIS TYPE OF SYSTEM FAILURE CAN RESULT IN INJURY.

Other Atlas model years

2025202420232022202120192018

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