What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2021 Volkswagen Atlas

Typical pattern

3.3% of complaints about the 2021 Volkswagen Atlas came in the first year, which is unremarkable for a 2021 vehicle — around the middle of the 159 model-years on record. The median complaint arrives at 2.8 yr in service. The most-reported system is electrical system (147 complaints), typically at 1.5 yr or about 15,000 miles.

Complaints
757
Median age at failure
2.8 yr
Median mileage
15,000 n=49
Crash / fire / tow
4% of reports
Safety recalls
10 1 do not drive

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
147 reports · 15,000 mi
1.5 yr
0.7%
Service brakes
93 reports · 12,000 mi
1.5 yr
2.2%
Engine
84 reports · 15,000 mi
3.6 yr
0%
Other
76 reports · 680 mi
3.8 yr
1.3%
Collision avoidance
76 reports · 11,300 mi
1.5 yr
5.3%
Exterior lighting
66 reports
4.9 yr
0%
Air bags
65 reports · 20,000 mi
2.5 yr
10.8%
Fuel / propulsion
41 reports
3.9 yr
2.4%
Structure
21 reports · 5,000 mi
3.7 yr
4.8%
Power train
15 reports
4.6 yr
0%

Safety recalls — NHTSA campaigns

20V712000 2020-11-17 Do not drive
Steering

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. One or both steering knuckles may have been damaged during production.

A damaged steering knuckle can fail, causing a loss of steering, thereby increasing the risk of a crash.

24V464000 2024-06-20
Air bags:sensor:occupant classification:front passenger

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

A deactivated passenger air bag increases the risk of injury during a crash.

23V215000 2023-03-29
Air bags:sensor:occupant classification:front passenger

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.

A deactivated passenger air bag increases the risk of injury during a crash.

22V815000 2022-10-31
Tires:pressure monitoring and regulating systems

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019 Volkswagen Tiguan LWB, Golf Sportswagen A7, Golf Alltrack, Golf R GP, Audi Q3, Audi A3 Cabriolet, 2019-2020 Jetta NF, Jetta GLI, Golf GTI, Atlas, Golf A7, Audi A3, 2020-2021 Atlas Cross Sport, and 2021 Atlas FL vehicles. The tire pressure monitoring system may not detect an air pressure loss in adequate time when deflating occurs among all four tires simultaneously. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 138, "Tire Pressure Monitoring Systems."

An undetected sudden loss of pressure in all four tires increases the risk of a crash.

22V514000 2022-07-20
Back over prevention: sensing system: camera

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Golf GTI, Jetta GLI, Jetta NF, Arteon FL, Tiguan LWB, 2022 Taos, Jetta PA, Tiguan PA, 2021-2022 Atlas Cross Sport, and Atlas FL vehicles. The manufacturing process of the eMMC memory module in the infotainment system may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

22V245000 2022-04-13
Fuel system, gasoline:fuel injection system:injectors

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2022 Atlas FL and Atlas Cross Sport vehicles. The long fuel injectors may have been assembled without filters.

Long fuel injectors with missing filters may leak fuel, increasing the risk of a fire.

22V152000 2022-03-28
Air bags:side/window

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.

A delayed air bag deployment can increase the risk of injury.

22V086000 2022-02-16
Equipment:other:labels

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2018-2021 Atlas and 2020-2021 Atlas Cross Sport vehicles equipped with accessory side steps. The reduced Gross Vehicle Weight Rating (GVWR) label, reflecting the additional weight of the side steps, was not installed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 110, "Tire Selection and Rims."

Without the reduced GVWR label, the vehicle could be overloaded, leading to a loss of control and increasing the risk of a crash.

21V892000 2021-11-17
Visibility:defroster/defogger/hvac system

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas and 2020-2021 Atlas Cross Sport vehicles. The air conditioning system drain tube could be blocked, causing water to leak inside the vehicle near the air bag control module.

A water leak may damage the air bag control module, causing an inadvertent air bag deployment and increasing the risk of injury or a crash.

21V812000 2021-10-15
Wheels:lugs/nuts/bolts/studs

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021 Atlas, Atlas Cross Sport, and Passat vehicles. The front wheel bearing bolts may have been incorrectly tightened.

The bolts may loosen and cause a loss of control, increasing the risk of a crash.

In owners’ own words

Air bags 800 mi 1 mo in service
I BOUGHT MY VEHICLE AROUND THREE WEEKS AGO. IT IS A BRAND NEW 2021 VW ATLAS. TWO DAYS AGO THE AIRBAG LIGHT CAME ON THE DASH INDICATING THAT THERE IS A PROBLEM/ISSUE WITH THE DRIVERS SIDE AIRBAG. MY HUSBAND NOTICED THE ISSUE FIRST AND SAID THAT IT OCCURRED WHEN HE STARTED THE CAR INITIALLY. THE LIGHT SEEMS TO STAY ON WHILE THE CAR IS IN MOTION.
Air bags mileage not reported 1.2 yr in service
Driving at freeway speeds between Elko Nevada and Salt Lake City Utah car completely lost power shut off had to coast To a stop and restart the engine after several semi’s and vehicles passed us honking their horns
Air bags mileage not reported 1.2 yr in service
Air bag error message appears every time the car is started. A known recall exists for the 2021 Atlas that states the Air Bags may inadvertently deploy without having a crash. My vehicle is not included in the 54,xxx 2021 Atlas models recalled. I'm now concerned that the air bag may deploy at anytime.
Structure mileage not reported 8 mo in service
The sunroof exploded while driving with no external object impacts. The retracted roof exploded sounded like a gunshot. I was driving about 75mph on Hwy 70 from Colorado to Utah. There were no vehicles around us.

Other Atlas model years

2025202420232022202120192018

How to read this