20.7% of complaints about the 2023 Volkswagen Atlas came in the first year, which is unremarkable for a 2023 vehicle — around the middle of the 177 model-years on record. The median complaint arrives at 2.1 yr in service. The most-reported system is engine (35 complaints), typically at 2.3 yr.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023-2025 Atlas, Atlas Cross Sport and 2023-2024 ID.4 vehicles. Certain bolts on the chassis, brake system and/or suspension (such as bolts for certain cross member, engine mount, control arm, subframe, rear brake carrier, etc.) of affected vehicles may not have been correctly tightened during the manufacturing process.
A loss of vehicle control increases the risk of a crash.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2024 Atlas and 2020-2024 Atlas Cross Sport vehicles. The passenger occupant detection system (PODS) may experience a fault in the wiring and deactivate the front passenger air bag when the seat is occupied.
A deactivated passenger air bag increases the risk of injury during a crash.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2021-2023 Audi Q5 Sportback, Q5, 2022-2023 Volkswagen Atlas FL, and Atlas Cross Sport vehicles. The engine connecting rod bearings may become damaged, which can result in engine failure.
A damaged engine can result in engine failure and a stall, increasing the risk of a crash. If the engine failure causes an oil leak, it can increase the risk of a fire.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2023 model year Atlas FL and Atlas Cross Sport vehicles. Certain brake lines may leak at the threaded connections.
A brake fluid leak may increase the distance required to stop, increasing the risk of a crash.
Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2019-2020 Atlas, 2020-2023 Atlas Cross Sport, and 2021-2023 Atlas FL vehicles. The door wiring harness electrical contacts may corrode, disrupting the electrical connection and delaying the deployment of the driver or passenger front side air bag during a side impact crash.
A delayed air bag deployment can increase the risk of injury.
While driving down the road at about 50 mph, the vehicle engine shut off. The vehicle lost all power to the engine, dash board, and steering. The vehicle was unable to be moved as it could not be shifted into neutral so as to push it out of the roadway. After approximately 30 minutes, the vehicle was able to restart. The vehicle then drove for about 1 mile before it lost all power again. This incident created a grave risk, as the vehicle stopped in the lane of traffic, without any warning, and was unable to be moved. The vehicle is approximately 1 month old, with less then 4000 miles on it.
The contact owns a 2023 Volkswagen Atlas. The contact stated while driving 35 MPH, the instrument panel went black. There was no warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the radio/Navigation system head unit needed to be replaced. The radio/Navigation system head unit was replaced; however, two weeks later the failure recurred. The manufacturer was made aware of the failure and advised the contact to call the NHTSA Hotline for assistance. The failure mileage was approximately 1,834.
The design of the tilt and telescope steering column allows for an adjustment position that will cause the turn signal stalk to bind against the instrument panel trim with the steering wheel adjusted up and forward. This prohibits proper use of the turn signal and headlight dimmer functions. A clear design defect
While driving down the road at about 50 mph, the vehicle engine shut off. The vehicle lost all power to the engine, dash board, and steering. The vehicle was unable to be moved as it could not be shifted into neutral so as to push it out of the roadway. After approximately 30 minutes, the vehicle was able to restart. The vehicle then drove for about 1 mile before it lost all power again. This incident created a grave risk, as the vehicle stopped in the lane of traffic, without any warning, and was unable to be moved. The vehicle is approximately 1 month old, with less then 4000 miles on it.