What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2013 Volkswagen CC

Typical pattern

6.5% of complaints about the 2013 Volkswagen CC came in the first year, which is unremarkable for a 2013 vehicle — around the middle of the 210 model-years on record. The median complaint arrives at 3.9 yr in service. The most-reported system is air bags (89 complaints), typically at 3.7 yr or about 48,000 miles.

Complaints
185
Median age at failure
3.9 yr
Median mileage
49,000 n=101
Crash / fire / tow
7.6% of reports
Safety recalls
5

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Air bags
89 reports · 48,000 mi
3.7 yr
6.7%
Engine
18 reports · 49,000 mi
4.3 yr
5.6%
Electrical system
17 reports · 49,391 mi
4.9 yr
0%
Fuel / propulsion
16 reports · 62,000 mi
5.2 yr
12.5%

Safety recalls — NHTSA campaigns

18V329000 2018-05-16
Other

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2012-2016 Eos, 2012 Passat, 2012-2016 CC, 2015-2016 e-Golf, 2011-2015 Touareg, 2012-2015 and 2017 Tiguan, and 2011-2016 Golf and 2011-2013 GTI vehicles. Modifications made while the vehicles were in an internal evaluation period may cause the affected vehicles to not comply with all of the applicable regulatory requirements.

If the vehicles do not meet all regulatory requirements, there could be an increased risk of a crash, fire, or injury.

18V148000 2018-03-06
Air bags:frontal:driver side:inflator module

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2014 Volkswagen CC, 2010-2014 Golf, 2010-2014 Eos, 2007-2010 Passat Sedan and Wagon, and 2012-2014 Passat vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to explode.

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could explode with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

17V509000 2017-08-16
Fuel system, gasoline:delivery:fuel pump

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2009-2016 Volkswagen CC, 2006-2010 Passat and Passat Wagon vehicles. Interruption of electrical power to the fuel pump control module may cause the fuel pump to fail.

If the fuel pump fails, the engine will stall, increasing the risk of a crash.

16V078000 2016-02-10
Air bags:frontal:driver side:inflator module

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Golf, 2007-2010 Passat sedans and wagon, 2012-2014 Passat sedan and Eos, 2009-2014 CC, 2009-2012 Audi Q5, 2010-2012 S5 Cabriolet and 2010-2012 Audi A5 Cabriolet vehicles. Upon deployment of the driver's frontal air bag, excessive internal pressure may cause the inflator to rupture.

In the event of a crash necessitating deployment of the driver's frontal air bag, the inflator could rupture with metal fragments striking the vehicle occupants potentially resulting in serious injury or death.

15V483000 2015-08-04
Air bags:frontal

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen CC, and Passat, 2010-2013 Eos, 2011-2014 Golf, GTI, Jetta, and Tiguan, and 2012-2014 Jetta Sportwagen vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag.

A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury.

In owners’ own words

Engine 1,200 mi 11 mo in service
EXCESSIVE HIGH IDLE CAUSING CAR HARD TO BRAKE. I NEED TO CONSTANTLY APPLY HIGH BRAKE PRESSURE TO KEEP THE CAR STOPPED. IDLE STAYS ABOVE 900 RPM ALL THE TIME. *TR
Engine 40,000 mi 2.5 yr in service
TL*THE CONTACT OWNS A 2013 VOLKSWAGEN CC. THE CONTACT STATED THAT WHILE STOPPED AT A RED LIGHT, THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE RESTARTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000. THE VIN WAS UNAVAILABLE.
Engine 65,000 mi 4.3 yr in service
VEHICLE WILL NOT START. MESSAGE INDICATES "STEERING WHEEL COLUMN LOCK". THIS HAPPENS INTERMITTENTLY. THIS IS A KNOWN PROBLEM WITH OTHER VW MODELS, BUT DEALERSHIP WON'T COVER IT, AND GENERAL MANAGER IS ACTING AS IF HE DOESN'T KNOW THIS ISSUE EXISTS WITH OTHER MODELS.
Fuel / propulsion 53,000 mi 4.3 yr in service
MY FUEL TANK HAD UNEXPLAINED DAMAGE TO THE FUEL NECK WHICH CAUSED THE NEED FOR THE ENTIRE TANK TO BE REPLACED. THE DAMAGE CAUSED THE GAS PUMPS TO SHUTOFF AND MAKING FUELING THE VEHICLE UNSAFE. THE TANK AND NECK ARE ONE UNIT. THE DEALER NOR THE MANUFACTURER CAN EXPLAIN HOW SOMETHING LIKE THIS COULD OF OCCURRED. THE CAR WAS NEVER IN ANY SORT OF ACCIDENT NOR WAS THERE ANY SIGNS OF DAMAGE ELSEWHERE TO THE VEHICLE.

Other CC model years

201420132012201120102009

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