What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2017 Volvo XC90

Typical pattern

8.3% of complaints about the 2017 Volvo XC90 came in the first year, which is unremarkable for a 2017 vehicle — around the middle of the 203 model-years on record. The median complaint arrives at 6.3 yr in service. The most-reported system is engine (24 complaints), typically at 7.4 yr or about 20,000 miles.

Complaints
121
Median age at failure
6.3 yr
Median mileage
19,000 n=53
Crash / fire / tow
19.8% of reports
Safety recalls
7

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Engine
24 reports · 20,000 mi
7.4 yr
33.3%
Other
21 reports · 17,000 mi
7.9 yr
14.3%
Electrical system
17 reports · 31,000 mi
7.4 yr
17.6%

Safety recalls — NHTSA campaigns

23V827000 2023-12-07
Seat belts:critical fasteners

Volvo Car USA, LLC (Volvo Car) is recalling certain 2015-2024 XC90 vehicles. The second-row seat belt buckle and lower belt anchor bolts may not be tightened properly.

An improperly tightened seat belt buckle may not restrain an occupant as intended, increasing their risk of injury during a crash.

21V273000 2021-04-21
Electrical system:software

Volvo Car USA, LLC (Volvo Car) is recalling certain 2016-2020 XC90 Excellence vehicles. Liquid or condensation on the rear seat control display may cause the front passenger seat to move back as far as possible.

The rear passenger may become trapped by the front seat without the ability to cancel the seat's movement, increasing the risk of injury.

18V800000 2018-11-13
Electrical system:software

Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.

If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.

17V370000 2017-06-08
Seat belts

Volvo Car USA LLC (Volvo) is recalling certain 2017 XC90 vehicles. The Micro Gas Generator (MGG), a subcomponent part used within the right hand side seat belt retractor for the third row seats, may detach after the seatbelt retractor pretensioner is deployed.

Although, the seat belt will operate as intended in the event of a crash, if the MGG detaches, it may be a projectile within the vehicle cabin, increasing the risk of injury.

17V104000 2017-02-16
Air bags:side/window

Volvo Car USA LLC (Volvo) is recalling certain 2017 XC90, S90, and V90 Cross Country vehicles. The bolts that secure the Inflatable Curtain (IC) air bags in place may break, possibly resulting in the IC air bag deploying improperly in the event of a crash. As, such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

If the IC air bags do not deploy properly in the event of a crash, the vehicle occupants have an increased risk of injury.

16V798000 2016-11-02
Seat belts:front:buckle assembly

Volvo Car USA LLC (Volvo) is recalling certain model year 2016-2017 XC90, S90, XC60, V60 Cross Country, V60, S60 Cross Country, S60, and S60 Inscription vehicles manufactured February 16, 2015, to August 22, 2016. On the affected vehicles, the front passenger seat belt buckle attaching stud may loosen, allowing the buckle to separate from the seat belt bracket. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 210, "Seat Belt Assembly Anchorages" and number 209, "Seat Belt Assemblies."

If the seat belt buckle separates from the bracket, the front seat passenger may not be adequately restrained in the event of a crash, increasing their risk of injury in the event of a crash.

16V690000 2016-09-26
Equipment:appliance:air conditioner

Volvo Cars of North America, LLC (Volvo) is recalling certain model year 2016-2017 Volvo XC90 and S90 vehicles manufactured April 15, 2015 through September 19, 2016. In the affected vehicles, the drain hose for the air conditioning may leak into the passenger compartment due to a drain hose installation error during manufacturing.

Significant water drainage into the passenger compartment may adversely affect air bag deployment in the event of a crash, increasing the risk of occupant injury.

In owners’ own words

Engine 800 mi 3 mo in service
TL* THE CONTACT OWNS A 2017 VOLVO XC90. THE CONTACT STATED THAT THE VEHICLE CAME EQUIPPED WITH A REMOTE START APPLICATION FOR THE CELLULAR TELEPHONE. THE TELEPHONE WOULD INDICATE THAT THE REMOTE START FAILED, YET THE VEHICLE'S ENGINE WOULD BE RUNNING WHEN THE GARAGE DOOR WAS OPENED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DETERMINED THAT THE APPLICATION DID NOT PERFORM A NUMBER OF TASKS PROVIDED BY THE MANUFACTURER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE OCCURRED TWICE. THE APPROXIMATE FAILURE MILEAGE WAS 800.
Engine 18,000 mi 1.3 yr in service crash / fire / tow
NEW VEHICLE (LESS THAN 19000 MILES) - VEHICLE WAS STATIONARY - IN A PARKING LOT, IGNITION OFF. APPROXIMATELY 10 TO 15 MINUTES LATER, FIRE IGNITED IN ENGINE BAY, RAPIDLY SPREADING TO THE WHOLE CAR... ENTIRE CARE BURNED TO SHELL.
Engine 20,000 mi 3.1 yr in service
LEAK IN RADIATOR HOSE CAUSED CAR TO LOOSE ENOUGH WATER IN RADIATOR TO CAUSE ALARM
Electrical system 1,500 mi 5 mo in service
TL* THE CONTACT OWNS A 2017 VOLVO XC90. WHILE DRIVING VARIOUS SPEEDS WITH THE PILOT ASSIST AND LANE ASSIST SYSTEMS ACTIVATED, THE VEHICLE WOULD ERRONEOUSLY CHANGE LANES AND/OR CHANGE DIRECTIONS. ON OCCASION, THE FEATURES WOULD ERRONEOUSLY SHUT OFF FOR NO REASON. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE CAUSE OF THE FAILURES COULD NOT BE DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 1,500. UPDATED 06/02/17*LJ *AS

Other XC90 model years

202420232018201720162006200520042003

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