What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2023 Volvo XC90

Typical pattern

29% of complaints about the 2023 Volvo XC90 came in the first year, which is unremarkable for a 2023 vehicle — around the middle of the 177 model-years on record. The median complaint arrives at 2.2 yr in service. The most-reported system is back over prevention (16 complaints), typically at 2.6 yr.

Complaints
69
Median age at failure
2.2 yr
Median mileage
6,000 n=7
Crash / fire / tow
7.2% of reports
Safety recalls
6

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Back over prevention
16 reports
2.6 yr
0%

Safety recalls — NHTSA campaigns

25V908000 2025-12-23
Back over prevention:software

Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2024 C40BEV, 2022-2025 S90, V90CC, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40, and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

A rearview camera image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

25V282000 2025-05-08
Back over prevention:software

Volvo Car USA, LLC (Volvo Car) is recalling certain 2021-2025 XC40, 2022 V90, 2022-2025 S90, V90CC, C40, XC60, 2023-2025 S60, V60, V60CC, XC90, and 2025 EC40 and EX40 vehicles. The rearview camera image may not display when the vehicle is placed in reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

A rearview camera image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

23V827000 2023-12-07
Seat belts:critical fasteners

Volvo Car USA, LLC (Volvo Car) is recalling certain 2015-2024 XC90 vehicles. The second-row seat belt buckle and lower belt anchor bolts may not be tightened properly.

An improperly tightened seat belt buckle may not restrain an occupant as intended, increasing their risk of injury during a crash.

23V188000 2023-03-22
Electrical system

Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic trouble code (DTC) may be falsely detected for the emergency call system (e-call) and display "e-Call Service Required" in the driver information module (DIM).

The false warning message could prevent the detection of an actual e-call system failure, which could delay an emergency response during a crash, increasing the risk of injury.

23V012000 2023-01-19
Service brakes, hydraulic

Volvo Car USA, LLC (Volvo Car) is recalling certain 2023 S60, V60, V60CC, V90CC, XC60, XC90, XC40, and C40 vehicles. A diagnostic error in the Brake Control Module 2 (BCM2) may cause a loss of Antilock Brake System (ABS), Electronic Stability Control (ESC), and traction control.

A reduction in brake support functions can increase the risk of a crash.

22V793000 2022-10-20
Engine and engine cooling:engine:engine control module (ecu/ecm)

Volvo Car USA, LLC (Volvo Car) is recalling certain 2022-2023 S60, V60, S90L, XC60, and XC90 vehicles. An electronic control module (ECM) software error may prevent the combustion engine from starting, causing a loss of drive power.

The vehicle may lose drive power as the high voltage battery is depleted, increasing the risk of a crash.

In owners’ own words

Back over prevention mileage not reported 2.2 yr in service
The automatic reverse braking feature is far too sensitive and causes headache-inducing, jarring, sudden extreme braking without any warning. It’s so aggressive that I believed I actually struck something each time. There’s no way to release the locked brakes unless you put it in park and then in drive. Extreme safety concern! This occurs when backing into or out of the garage using the mirrors, backing up to a 6 inch parking curb, or any bushes/brush that is near the bumper. It is wildly inaccurate and is not useful for people who actually use their mirrors to park.
Back over prevention mileage not reported 2.2 yr in service
The automatic reverse braking feature is far too sensitive and causes headache-inducing, jarring, sudden extreme braking without any warning. It’s so aggressive that I believed I actually struck something each time. There’s no way to release the locked brakes unless you put it in park and then in drive. Extreme safety concern! This occurs when backing into or out of the garage using the mirrors, backing up to a 6 inch parking curb, or any bushes/brush that is near the bumper. It is wildly inaccurate and is not useful for people who actually use their mirrors to park.
Back over prevention mileage not reported 2.7 yr in service
Rear view camera sometimes does not display on the infotainment screen even though the car is in Reverse. The display message is “Camera is temporarily unavailable”. I have yet to receive a recall notice. This issues makes backing up very dangerous!

Other XC90 model years

202420232018201720162006200520042003

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