What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2013 Chevrolet Cruze

Typical pattern

8.3% of complaints about the 2013 Chevrolet Cruze came in the first year, which is unremarkable for a 2013 vehicle — around the middle of the 210 model-years on record. The median complaint arrives at 5.2 yr in service. The most-reported system is engine (211 complaints), typically at 6.3 yr or about 84,733 miles.

Complaints
935
Median age at failure
5.2 yr
Median mileage
51,350 n=649
Crash / fire / tow
10.8% of reports
Safety recalls
5

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Engine
211 reports · 84,733 mi
6.3 yr
6.2%
Electrical system
121 reports · 45,000 mi
4.6 yr
5%
Power train
112 reports · 37,206 mi
3.3 yr
1.8%
Other
75 reports · 75,890 mi
7.2 yr
2.7%
Steering
73 reports · 36,900 mi
3.7 yr
6.8%
Electronic stability control (esc)
62 reports · 66,000 mi
4.8 yr
8.1%
Air bags
49 reports · 47,000 mi
3.1 yr
65.3%
Service brakes
45 reports · 12,903 mi
3.2 yr
26.7%
Speed control
39 reports · 49,000 mi
4.4 yr
10.3%
Fuel / propulsion
29 reports · 61,000 mi
7.1 yr
0%
Engine cooling
24 reports · 46,000 mi
4.7 yr
4.2%
Visibility / wipers
22 reports · 75,000 mi
6.3 yr
4.5%

Safety recalls — NHTSA campaigns

16V502000 2016-07-05
Electrical system:ignition

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Sta

If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

14V417000 2014-07-02
Equipment:electrical

General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.

Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.

14V372000 2014-06-26
Air bags

General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Cruze vehicles. In the affected vehicles, the driver's front air bag inflator may have been manufactured with an incorrect part.

In the event of a crash necessitating deployment of the driver's air bag, the air bag's inflator may rupture and the air bag may not inflate. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants. Additionally, if the air bag does not inflate, the driver is at an increased risk of injury.

14V151000 2014-03-31
Power train:axle assembly:axle shaft

General Motors LLC (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with a 1.4L turbo engine, and manufactured between November 28, 2012, and March 7, 2014. On the affected vehicles, the right front half shaft may fracture and separate.

If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.

13V452000 2013-09-23
Power train:axle assembly:axle shaft

General Motors (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with manual transmissions (MF3/MR5) and manufactured January 24, 2013, through August 1, 2013. On the affected vehicles, the right front half shaft may fracture and separate.

If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.

In owners’ own words

Steering 7,500 mi 1.2 yr in service crash / fire / tow
BACKING OUT OF DRIVE--SEAT BELT ON-CAR SPED UP AT RAPID ACCELERATION--NO CONTROL-RAN INTO TELEPHONE POLE--BRAKED NO RESULTS. CAR CIRCLED IN ROAD AND CROSSED ROAD--TRIED SHIFTING. NO RESULT TURNED OFF IGNITION JUST AS CAR WAS TO STRIKE A BIG TREE . CAR STOPPED. PASSENGER SIDE OF CAR BADLY DAMAGED WHERE I HIT POLE. *TR
Steering 13,400 mi 1.3 yr in service
AT HIGHWAY SPEEDS >55 THE STEERING WHEEL GIVE RESISTANCE WHEN TURNING THE WHEEL TO THE RIGHT TO MAKE MINOR LANE CORRECTIONS. WHEN YOU GET PAST THE RESISTANCE THE STEERING OVER CORRECTS WHICH CAUSES YOU TO SWERVE. *TR
Steering 26,000 mi 1.3 yr in service
2013 CHEVY CRUZE AT HIGHWAY SPEEDS SEEMS TO HAVE THE STEERING LOCK OR BECOME "STICKY". PROBLEM IS MOST NOTICEABLE AT SPEEDS ABOVE 50 MPH. IT BECOMES DIFFICULT TO MAKE MINOR CHANGES IN DIRECTION WHEN TRYING TO KEEP THE CAR IN THE LANE OF TRAFFIC. THE "LOCK UP" SEEMS TO BE WORSE WHEN CORRECTING TO THE LEFT COMPARED TO CORRECTING TO THE RIGHT. THIS BECOMES A REAL CONCERN WHEN DRIVING ON ICY OR SNOW PACKED ROADS AS I FEAR A LOSS OF CONTROL WHEN OVERCORRECTION DUE TO THE "STICKY" STEERING. *TR
Power train 660 mi 6 mo in service
TL* THE CONTACT OWNS A 2013 CHEVROLET CRUZE. THE CONTACT STATED THAT WHILE ATTEMPTING TO COME TO A COMPLETE STOP WITH THE BRAKES ENGAGED, THE VEHICLE LUNGED FORWARD. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 660 AND THE CURRENT MILEAGE WAS 1,002. *TR

Other Cruze model years

20182017201620152014201320122011

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