What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2014 Chevrolet Cruze

Typical pattern

7.5% of complaints about the 2014 Chevrolet Cruze came in the first year, which is unremarkable for a 2014 vehicle — around the middle of the 195 model-years on record. The median complaint arrives at 5.3 yr in service. The most-reported system is engine (217 complaints), typically at 6.1 yr or about 65,000 miles.

Complaints
1,104
Median age at failure
5.3 yr
Median mileage
54,000 n=745
Crash / fire / tow
14.2% of reports
Safety recalls
10

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Engine
217 reports · 65,000 mi
6.1 yr
10.1%
Electrical system
187 reports · 59,000 mi
5.6 yr
8.6%
Power train
97 reports · 45,000 mi
4.8 yr
7.2%
Steering
93 reports · 54,000 mi
4.5 yr
11.8%
Other
89 reports · 60,000 mi
5.9 yr
6.7%
Air bags
77 reports · 43,000 mi
4.8 yr
59.7%
Electronic stability control (esc)
69 reports · 67,000 mi
4.8 yr
4.3%
Fuel / propulsion
59 reports · 50,528 mi
5.8 yr
8.5%
Visibility / wipers
42 reports · 75,000 mi
4.6 yr
2.4%
Speed control
39 reports · 21,000 mi
5.5 yr
17.9%
Service brakes
29 reports · 30,000 mi
3.4 yr
44.8%
Exterior lighting
18 reports · 57,999 mi
4.5 yr
11.1%

Safety recalls — NHTSA campaigns

25V764000 2025-11-06
Air bags:side/window

General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.

An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.

23V870000 2023-12-21
Air bags:side/window

General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators may rupture at the inflator weld joint. This recall is an expansion of Recall 23V-674.

An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.

23V674000 2023-09-20
Air bags:side/window

General Motors, LLC (GM) is recalling certain 2014 Buick Verano and Chevrolet Cruze vehicles. The left and/or right-side roof-rail air bag (RRAB) inflators located on the roof rails above the headliner, may rupture at the inflator weld joint.

An inflator that ruptures may partially inflate the air bag and cause sharp metal fragments to enter or exit the vehicle, increasing the risk of an injury.

16V502000 2016-07-05
Electrical system:ignition

General Motors LLC (GM) is recalling certain model year 2016-2017 Buick Verano and 2016 Chevrolet Malibu as the electronic park lock lever may allow the ignition key to be removed without the transmission being in PARK. Also, certain 2013 Buick Encore, 2011 Buick Regal, 2013-2014 Buick Verano, 2011-2016 Chevrolet Cruze, 2010-2013 Chevrolet Equinox 2013-2015 Chevrolet Malibu, and 2011-2013 GMC Terrain vehicles may have been serviced with similar defective replacement electronic park lock levers. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Sta

If the key is removed without the transmission in PARK, the vehicle may rollaway as occupants are exiting, increasing the risk of injury.

15V442000 2015-07-10
Steering

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Cruze vehicles manufactured November 8, 2013, to March 12, 2015, and 2015 Chevrolet Volt vehicles manufactured April 11, 2014. In the affected vehicles, the inner tie rod may not be tightened to specification allowing the tie rod to separate from the steering gear.

Separation of the tie rod from the steering gear could result in the loss of steering, increasing the risk of a crash.

14V417000 2014-07-02
Equipment:electrical

General Motors LLC (GM) is recalling certain model year 2013-2014 Buick Encore all-wheel-drive vehicles manufactured August 23, 2012, to September 9, 2013; Verano vehicles manufactured August 8, 2012, to June 20, 2013; Chevrolet Cruze vehicles manufactured August 7, 2012, to August 16, 2013, and 2012-2014 Chevrolet Sonic vehicles manufactured May 10, 2011, to August 16, 2012 equipped with a Calix oil pan/block heater. In cold temperatures, the insulation on the engine block heater cord can become damaged, allowing the wires to be exposed.

Exposed wires increase the risk of electrical shock and personal injury if the cord is handled while it is plugged in.

14V372000 2014-06-26
Air bags

General Motors LLC (GM) is recalling certain model year 2013-2014 Chevrolet Cruze vehicles. In the affected vehicles, the driver's front air bag inflator may have been manufactured with an incorrect part.

In the event of a crash necessitating deployment of the driver's air bag, the air bag's inflator may rupture and the air bag may not inflate. The rupture could cause metal fragments to strike and potentially seriously injure the vehicle occupants. Additionally, if the air bag does not inflate, the driver is at an increased risk of injury.

14V151000 2014-03-31
Power train:axle assembly:axle shaft

General Motors LLC (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with a 1.4L turbo engine, and manufactured between November 28, 2012, and March 7, 2014. On the affected vehicles, the right front half shaft may fracture and separate.

If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.

14V092000 2014-02-21
Power train:automatic transmission

General Motors LLC (GM) is recalling certain model year 2014 Buick Regal, LaCrosse, Verano, and Enclave, and Chevrolet Impala, Malibu, Cruze, and Traverse, and GMC Acadia vehicles equipped with automatic transmissions. In the affected vehicles, the transmission shift cable adjuster may disengage from the transmission shift lever. As such, these vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 102, "Transmission Shift Lever Sequence, Starter Interlock, and Transmission Braking Effect." They also fail to conform to FMVSS number 114, "Theft Protection and Rollawa

If a vehicle's shift cable disengages from the transmission shift lever, a driver may be unable to shift gear positions and the indicated shift position may not represent the gear position the vehicle is in. Should a disengagement occur while the vehicle is being driven, when the driver goes to stop and park the vehicle, the driver may be able to shift the lever to the "PARK" position, but the ve

13V452000 2013-09-23
Power train:axle assembly:axle shaft

General Motors (GM) is recalling certain model year 2013 and 2014 Chevrolet Cruze vehicles equipped with manual transmissions (MF3/MR5) and manufactured January 24, 2013, through August 1, 2013. On the affected vehicles, the right front half shaft may fracture and separate.

If the half shaft fractures and separates while driving, the vehicle would lose power and coast to a stop. If a vehicle with a fractured half shaft is parked without the parking brake applied, the vehicle could move unexpectedly. Either condition increases the risk of a crash.

In owners’ own words

Steering 17,400 mi 3 mo in service
WHILE DRIVING AT HWY SPEEDS THE STEERING WILL APPEAR TO STICK OR NOT RESPOND. IT FEELS AS IF THERE IS NO RESPONSE FROM THE MINOR INPUT FROM THE STEERING WHEEL. THEN YOU PUT A LITTLE MORE INPUT IN THE WHEEL AND THE CAR APPEARS TO CATCH UP TO THE COMMAND GIVING IT MINOR SWERVING FEELING. IT SEEMS TO BE QUITE COMMON WITH CRUZES. I HAVE FOUND OVER 100 COMPLAINTS ON ONE FORUM ABOUT THE SAME ISSUE. SOMETHING NEEDS TO BE DONE ABOUT THE POSSIBLE UNSAFE CONDITION. *TR
Steering 2,659 mi 5 mo in service
AT HIGHWAY SPEED WHILE GOING STRAIGHT FOR AT LEAST A FEW SECONDS, THE STEERING WHEEL WILL LOCK UP AT CENTER POSITION. WHEN ATTEMPTING TO MAKE MINOR LANE CORRECTIONS, THE STEERING WHEEL STICKS AND UPON MORE INPUT FORCE SUDDENLY JERKS WHEN POWER ASSIST RETURNS. THIS COULD LEAD TO AN ACCIDENT ESPECIALLY IN POOR ROAD CONDITIONS. *TR
Steering 5,500 mi 7 mo in service
I HAVE 5500 MILES ON MY 2014 CRUZE DIESEL AND RECENTLY I HAVE NOTICED A DISTURBING PROBLEM WITH THE STEERING AT HIGHWAY SPEEDS. THERE SEEMS TO BE A "DEAD" SPOT IN THE CENTER OF THE STEERING RANGE. IT IS PARTICULARLY NOTICEABLE WHEN I MAKE A LANE CHANGE AT 65 - 70 MPH IN TRAFFIC. THE STEERING IS NOT TIGHT AND PRECISE... IT SORT OF FEELS SLOPPY LIKE A HIGH MILEAGE CAR THAT HAS SOME FREE PLAY IN THE STEERING WHEEL. IT IS SCARY. I HAVE HEARD THAT THE CHEVY CRUZE HAD PROBLEMS LIKE THIS IN 2012 AND EARLIER. I ASSUMED THAT THEY HAD CORRECTED THE PROBLEM. I GUESS THEY HAVEN'T. *TR
Electrical system 3,000 mi 9 mo in service
TL* THE CONTACT OWNS A 2014 CHEVROLET CRUISE. THE CONTACT STATED THAT WHILE TRAVELING 60 MPH, THE VEHICLE LOST ALL POWER AS THE ENGINE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE LUG NUT THAT HELD THE ELECTRICAL GROUND WIRE WAS LOOSE AND HAD TO BE TIGHTENED IN ORDER TO REPAIR THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 3,000. UPDATED 09/15/14*LJ

Other Cruze model years

20182017201620152014201320122011

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