What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2010 Chevrolet Impala

Typical pattern

1.8% of complaints about the 2010 Chevrolet Impala came in the first year, which is unremarkable for a 2010 vehicle — around the middle of the 203 model-years on record. The median complaint arrives at 5.2 yr in service. The most-reported system is electrical system (133 complaints), typically at 5.1 yr or about 78,000 miles.

Complaints
737
Median age at failure
5.2 yr
Median mileage
75,000 n=589
Crash / fire / tow
5% of reports
Safety recalls
4

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
133 reports · 78,000 mi
5.1 yr
6.8%
Air bags
102 reports · 80,000 mi
6.8 yr
11.8%
Engine
88 reports · 78,000 mi
5.3 yr
1.1%
Electronic stability control (esc)
74 reports · 81,060 mi
5.7 yr
0%
Power train
67 reports · 68,000 mi
5.4 yr
1.5%
Speed control
47 reports · 74,000 mi
5.2 yr
6.4%
Steering
43 reports · 65,000 mi
4.8 yr
9.3%
Other
23 reports · 84,000 mi
6.4 yr
0%
Traction control system
21 reports · 57,123 mi
4.0 yr
0%
Service brakes
21 reports · 70,000 mi
5.9 yr
14.3%
Suspension
18 reports · 65,000 mi
4.2 yr
5.6%
Fuel / propulsion
16 reports · 97,560 mi
8.3 yr
0%

Safety recalls — NHTSA campaigns

16V507000 2016-07-05
Air bags:sensor:occupant classification

General Motors LLC (GM) is recalling certain model year 2009-2010 Chevrolet Impala vehicles manufactured April 25, 2008 through February 16, 2010. The front passenger seat frame may contact and damage the wires of the passenger presence sensor module.

If the wires are damaged, the passenger presence sensory system may fail to recognize that the passenger seat is occupied, disabling the air bag. Damage may also cause the air bag fuse to short resulting in a loss of all air bags and seat belt pretensions. Both conditions increase the risk of injury during a crash.

14V355000 2014-06-23
Electrical system:ignition

This defect can affect the safe operation of the airbag system. Until this recall is performed, customers should remove all items from their key rings, leaving only the ignition key. The key fob (if applicable), should also be removed from the key ring. General Motors LLC (GM) is recalling certain model year 2005-2009 Buick LaCrosse, 2006-2011 Buick Lucerne, 2000-2005 Cadillac DeVille, 2006-2011 Cadillac DTS, 2006-2014 Chevrolet Impala, and 2006-2007 Chevrolet Monte Carlo vehicles. In the affected vehicles, the weight on the key ring and road conditions or some other jarring event may caus

If the key is not in the run position, the air bags may not deploy if the vehicle is involved in a crash, increasing the risk of injury. Additionally, a key knocked out of the run position will cause loss of engine power, power steering, and power braking, increasing the risk of a vehicle crash.

12V377000 2012-08-03
Suspension:front:control arm:lower arm

General Motors (GM) is recalling certain model year 2008-2012 Chevrolet Impala police vehicles because the front lower control arms may fracture. This safety recall does not include non-police Chevrolet Impala vehicles.

A broken control arm can result in the loss of control of the vehicle, increasing the risk of a crash.

10V480000 2010-10-13
Seat belts:front:anchorage

GM IS RECALLING CERTAIN MODEL YEAR 2009-2010 CHEVROLET IMPALAS FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 210, "SEAT BELT ASSEMBLY ANCHORAGES." THE FRONT SAFETY BELT WEBBING MAY NOT HAVE BEEN PROPERLY SECURED TO THE LAP BELT ANCHOR PRETENSIONER MOUNTED TO THE SIDE OF THE SEAT NEAREST THE DOOR.

THE SAFETY BELT MAY NOT RESTRAIN THE OCCUPANT AS INTENDED DURING A CRASH, WHICH COULD RESULT IN INJURY TO THE OCCUPANT.

In owners’ own words

Air bags 25,000 mi 2 mo in service
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. WHEN OCCUPYING THE PASSENGER FRONT SEAT, THE AIR BAG WARNING LIGHT ILLUMINATES ON THE INSTRUMENT CONTROL PANEL. THE TECHNICIANS AT THE DEALER WERE NOT ABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE MANUFACTURER TOOK A REPORT. THE MANUFACTURER WILL SEND A DISTRICT SUPERVISOR TO THE DEALER TO FURTHER INVESTIGATE THE FAILURE. THE FAILURE MILEAGE WAS 500. THE CURRENT MILEAGE WAS 2,500.
Air bags 32,000 mi 2.9 yr in service
SERVICE AIR BAG DISPLAYED IN INFORMATION DISPLAY ALONG WITH RED ILLUMINATED SYMBOL OF AIR BAG WOULD COME AND GO ON AND OFF EVERY TIME ITS DRIVEN .TOOK VEHICLE TO DEALER 9/10/2012 WITH LIGHT AND WARNING ON WHEN PARKED IN SERVICE LANE AND THEY INFORMED ME NO PROBLEM FOUND,NO CODES STORED. *TR
Air bags 44,700 mi 3.7 yr in service
I HAVE A 2010 CHEVY IMPALA THAT HAS A SERVICE AIR BAGS MESSAGE ON THE DIC MESSAGE CONSOLE. FROM WHAT I HAVE READ ONLINE THIS IS A DEFINITE SAFETY HAZARD BECAUSE THE AIR BAGS MAY NOT WORK IN AN ACCIDENT. THE CAR IS NOW OUT OF WARRANTY SO I THINK THIS SHOULD HAVE A RECALL SINCE IT IS A MAJOR SAFETY ISSUE. *TR
Power train 28,000 mi 1.9 yr in service
TL* THE CONTACT OWNS A 2010 CHEVROLET IMPALA. THE CONTACT STATED THAT WHILE ATTEMPTING TO ACCELERATE THE TRANSMISSION SLIP. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. IN ADDITION, THE CONTACT MENTIONED THAT HE BELIEVED THAT THE RACK AND PINION, AND THE FRONT STRUTS WERE FAULTY AS WELL. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 28,000 AND THE CURRENT MILEAGE WAS 43,000.

Other Impala model years

2018201720162015201420132012201120102009200820072006200520042003200220012000

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