What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2015 Chevrolet Impala

Typical pattern

4.4% of complaints about the 2015 Chevrolet Impala came in the first year, which is unremarkable for a 2015 vehicle — around the middle of the 195 model-years on record. The median complaint arrives at 5.1 yr in service. The most-reported system is electrical system (96 complaints), typically at 4.8 yr or about 59,523 miles.

Complaints
436
Median age at failure
5.1 yr
Median mileage
60,000 n=264
Crash / fire / tow
8.3% of reports
Safety recalls
3

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
96 reports · 59,523 mi
4.8 yr
4.2%
Other
51 reports · 40,000 mi
4.6 yr
7.8%
Lane departure
46 reports · 62,000 mi
7.5 yr
0%
Steering
44 reports · 60,700 mi
5.2 yr
9.1%
Air bags
30 reports · 80,000 mi
5.1 yr
6.7%
Service brakes
23 reports · 54,000 mi
3.8 yr
17.4%
Exterior lighting
22 reports · 36,600 mi
4.1 yr
9.1%
Electronic stability control (esc)
20 reports · 63,211 mi
4.5 yr
5%
Engine
19 reports · 71,000 mi
5.3 yr
36.8%
Power train
16 reports · 84,000 mi
6.2 yr
12.5%
Structure
16 reports · 50,000 mi
4.4 yr
12.5%

Safety recalls — NHTSA campaigns

15V465000 2015-07-24
Air bags

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured April 15, 2013, to June 19, 2015, equipped with front vented-heated passenger seats. Accordingly, the Automatic Occupant Sensing (AOS) system may fail to suppress the front passenger air bag if a child seat is in the front passenger seat. These vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) No. 208, "Occupant Crash Protection."

If the front passenger air bag deploys with a child seat in the front passenger seat, it increases the risk of injury to the child.

14V541000 2014-09-09
Parking brake

General Motors LLC (GM) is recalling certain model year 2013-2015 Cadillac XTS vehicles manufactured February 14, 2012, to August 22, 2014, and 2014-2015 Chevrolet Impala vehicles manufactured November 5, 2012, to September 2, 2014. In the affected vehicles, the electronic parking brake piston actuation arm may not fully retract causing the brake pads to stay partially engaged.

Brake pads that remain partially engaged with the rotors may cause excessive brake heat that may result in a fire.

14V489000 2014-08-08
Structure

General Motors LLC (GM) is recalling certain model year 2014-2015 Chevrolet Impala vehicles manufactured May 7, 2014, to July 28, 2014. In the event of an accident, the center storage console may not stay latched. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard No. 201, "Occupant Protection In Interior Impact."

The storage compartment door may not remain closed in the event of a crash, increasing the risk of occupant injury.

In owners’ own words

Exterior lighting 75 mi 3 mo in service
WHEN I RECEIVED MY BRAND NEW CAR FROM THE DEALER, BEFORE I EVEN DROVE IT, THERE WAS EXCESS MOISTURE INSIDE OF BOTH HEADLIGHTS. THIS MOISTURE CAN DIMINISH THE HEADLIGHT AND TURN SIGNAL FUNCTION,AND CORRODE THE ELECTRICAL COMPONENTS. THE MOISTURE IS AN ONGOING PROBLEM. WORKING WITH DEALER TO FIX THIS IF POSSIBLE. *TR
Exterior lighting 5,000 mi 1.2 yr in service
TL* THE CONTACT OWNS A 2015 CHEVROLET IMPALA. THE CONTACT STATED THAT THE EXTERIOR LIGHTS OFFERED NO SIDE VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE HEADLAMPS COMPLIED WITH FEDERAL STANDARDS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS APPROXIMATELY 5,000. UPDATED 05/11/16*LJ
Exterior lighting 36,600 mi 3.0 yr in service
DAYTIME RUNNING LIGHTS HAVE FAILED SEVERAL TIMES. PASSENGER SIDE WAS REPLACED TWICE UNDER WARRANTY NOW CAR HAS 600 MILES OVER 36K BUMPER TO BUMPER WARRANTY DEALER WILL NOT REPLACE UNDER WARRANTY. LIGHT BROKE FROM BRACKET FROM WATER AT CAR WASH.
Other mileage not reported 10 mo in service
THE GLOVE COMPARTMENT DOOR REMAINS SLIGHTLY OPEN. HOWEVER WHEN DRIVING THEN BREAKING IT WILL OPENED OCCASIONALLY

Other Impala model years

2018201720162015201420132012201120102009200820072006200520042003200220012000

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