What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2017 Chevrolet Impala

Typical pattern

11.7% of complaints about the 2017 Chevrolet Impala came in the first year, which is unremarkable for a 2017 vehicle — around the middle of the 203 model-years on record. The median complaint arrives at 3.7 yr in service. The most-reported system is other (30 complaints), typically at 3.9 yr or about 54,000 miles.

Complaints
137
Median age at failure
3.7 yr
Median mileage
44,000 n=89
Crash / fire / tow
8.8% of reports
Safety recalls
0

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Other
30 reports · 54,000 mi
3.9 yr
0%
Engine
21 reports · 48,000 mi
3.2 yr
9.5%
Air bags
17 reports · 51,200 mi
2.6 yr
23.5%
Electrical system
15 reports · 48,000 mi
4.0 yr
6.7%

In owners’ own words

Other 4,400 mi 0 mo in service
CLOSED THE DRIVER DOOR ON CAR, HEARD A WHAT SOUNDED LIKE AN EXPLOSION FROM OVER HEAD. DISCOVERED THAT REAR SUNROOF PANEL HAD EXPLODED, GLASS PIECES HAD FALLEN ONTO SLIDING VISOR PANEL. HAD BEEN SITTING STATIONARY IN THE SUN. I TOOK IT TO THE DEALER. WITHOUT QUESTION THEY SAID IT WAS A WARRANTY ITEM (CAR 2 MONTHS OLD). WAS TOLD BY DEALERSHIP PERSONNEL THAT THIS WAS THE SECOND EXPLODED PANEL THEY HAVE SEEN THIS WEEK ON A GM VEHICLE. WHILE DRIVING TO THE DEALERSHIP, GLASS SHARDS FLEW OFF THE ROOF SCRATCHING THE REAR DECK PAINTED SURFACE.
Other 60,000 mi 2.3 yr in service
THE LEFT SIDE WARNING SYSTEM DOES NOT WORK OR WORKS LESS THE 10% OF THE TIME. WILL NOT TELL ME IF I AM IN REVERSE IF AN OBJECT IS COMING FROM LEFT SIDE AND WILL NOT TELL ME IF A CAR IS APPROACHING ME ON LEFT SIDE EITHER,
Other 65,000 mi 2.4 yr in service
MY VEHICLE WAS TAKEN DURING A INVESTIGATION AND THE PERSON THAT TOOK IT DIED , AND TRYING TO LOCATE IT BUT FOR SOME REASON IT HAS 2 LOCATIONS 1 IN CHANDLER AND THE OTHER IN KANSAS . IS THERE ANYWAY YOU COULD HELP ME LOCATE IT?
Electrical system 120 mi 4 mo in service
POOR FRONT LOW BEAM HEADLIGHTS LIGHT UP THE ROAD ONLY SHOWING THE BOTTOM 40% OF THE WINDSHIELD AND POOR LIGHTING TO THE SIDE OF THE ROAD.THE TOP 60% OF THE WINDSHIELD AS YOU LOOK FORWARD IS DARK THE HEADLIGHTS ONLY SHOW 3 POSSIBLE 4 CAR LENGTHS IN FRONT OF THE CAR. AT 60 MPH YOU SHOULD BE ABLE TO SEE FARTHER THAN OVER 6 CAR LENGTHS AHEAD ON LOW BEAMS NOT 3 AND NOT OVER 1/2 YOUR VISIBILITY IN THE DARK VERY UNSAFE.

Other Impala model years

2018201720162015201420132012201120102009200820072006200520042003200220012000

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