What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2002 Chevrolet Silverado 2500

Typical pattern

3.5% of complaints about the 2002 Chevrolet Silverado 2500 came in the first year, which is unremarkable for a 2002 vehicle — around the middle of the 230 model-years on record. The median complaint arrives at 9.3 yr in service. The most-reported system is service brakes, hydraulic (118 complaints), typically at 8.8 yr or about 70,000 miles.

Complaints
401
Median age at failure
9.3 yr
Median mileage
85,000 n=356
Crash / fire / tow
10% of reports
Safety recalls
3

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Service brakes, hydraulic
118 reports · 70,000 mi
8.8 yr
11%
Service brakes
88 reports · 109,720 mi
12.1 yr
8%
Engine cooling
43 reports · 74,834 mi
7.8 yr
2.3%
Steering
16 reports · 67,000 mi
6.8 yr
6.2%

Safety recalls — NHTSA campaigns

06E043000 2006-05-19
Fuel system

CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.

THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

06E010000 2006-02-01
Steering

CERTAIN FABTECH AFTERMARKET REPLACEMENT PITMAN ARMS, P/NOS. FTS71000 AND FTS71001, INSTALLED FOR USE ON CERTAIN 2001-2006 GM C/K 2500 PICK UP TRUCKS AND SPORT UTILITY VEHICLES. THE PIN LOCATED INSIDE THE PITMAN ARM CAN SHEAR OFF DUE TO A REVERSE BENDING FATIGUE CONDITION, RESULTING IN A TOTAL LOSS OF STEERING CONTROL.

LOSS OF STEERING CONTROL COULD LEAD TO A VEHICLE CRASH WITH POTENTIAL INJURY OR DEATH.

01V220000 2001-06-26
Interior lighting

VEHICLE DESCRIPTION: CERTAIN PICKUP TRUCKS EQUIPPED WITH 6.6L DIESEL ENGINES FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 105, "HYDRAULIC AND ELECTRIC BRAKE SYSTEMS." THESE VEHICLES HAVE A BRAKE SYSTEM WARNING LIGHT IN THE INSTRUMENT CLUSTER THAT MAY NOT ILLUMINATE WHEN THE BRAKE FLUID IS LOW. IN ADDITION, WHEN THE BRAKE FLUID IS LOW, THE VEHICLE MAY NOT MEET THE PARTIAL SYSTEM REQUIREMENTS OF FMVSS NO. 105.

THESE CONDITIONS COULD RESULT IN REDUCED BRAKING CAPABILITY, WHICH COULD LEAD TO A CRASH.

In owners’ own words

Steering mileage not reported 6 mo in service
STEERING WHEEL PREVENTS CONSUMER FROM SEEING FOG LIGHT BUTTON. THERE IS A DOME OVER RIDE BUTTON. ALSO, HEADLIGHTS COME ON INTERMITTENTLY. DEALERSHIP IS AWARE OF PROBLEM. *AK
Steering mileage not reported 1.8 yr in service
THE TIE ROD HAS BROKEN TWICE IN THE LAST FOUR MONTHS. THE MOST RECENT WAS ON 7/19/2003. VEHICLE IS CURRENTLY BEING REPAIRED. *AK
Steering 47,000 mi 2.1 yr in service
THE POWER STEERING PUMP SHAFT HAS FAILED. AS A RESULT THE VEHICLE'S BRAKES FAILED AND STEERING BECAME IMPOSSIBLE. PLEASE PROVIDE ADDITIONAL INFORMATION. *NLM
Engine cooling mileage not reported 5 mo in service
LOUD HARD KNOCKING NOISE COMING FROM ENGINE AT COLD START UP. THEN AFTER ENGINE IS WARMED UP AFTER DRIVING AND DECELERATION YOU CAN STILL HEAR THE KNOCKING NOISE, JUST NOT AS LOUD AS AT COLD START. TAKEN TO DEALERSHIP, AND ADVISED CHEVROLET WAS AWARE OF PROBLEM, AND DID NOT HAVE A SOLUTION. ADVISED BY DEALER IT WOULD NOT HURT ENGINE, BUT I DISAGREE, THE VERY HARD KNOCKING CAN NOT BE GOOD FOR THE VALVES, OR CRANKSHAFT, AND HAS TO BE CAUSING SOME SORT DAMAGE WITHIN THE ENGINE ITSELF.

Other Silverado 2500 model years

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