2023 Chevrolet Silverado 2500

No clear pattern

4.2% of complaints about the 2023 Chevrolet Silverado 2500 arrived in its first year of service. That is an unusual figure for a 2023 vehicle, but with only 71 complaints on record the sample is too small to call it a pattern — the margin of error covers the range where ordinary vehicles sit. The figures below are reported without a verdict. The most-reported system is power train (17 complaints), typically at 2.8 yr or about 83,000 miles.

Complaints: 71
Median age at failure: 2.7 yr
Median mileage: 47,000 n=10
Crash / fire / tow: 12.7% of reports
Safety recalls: 1

Safety recalls — NHTSA campaigns

24V060000 2024-02-01

Latches/locks/linkages:tailgate:latch

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

In owners’ own words

Electrical system mileage not reported 9 mo in service

when driving radio and display will freeze up. sometimes screen will black out other times screen will just freeze where ever i had it last. when problem happens i am unable to turn radio down or off. back up camera will freeze with no directional lines. I have the advanced trailering package and if this happens i will not be able to see behind trailer. I have had several dealers look at problem and there is several bulletins for most radios but my radio which is a IOR code says there is no fix

Electrical system mileage not reported 1.1 yr in service crash / fire / tow

1.THE INSTRUMENT PANEL EMERGENCY LIGHTS ARE NOT OPERATING . THE MANUFACTOR FAIL TO DO FINAL INSPECTION. THE EMERGENCY HARNESS WAS NOT INSTALL. THE INSTRUMENT LIGHTS WERE NOT OPERATING. 2. THE TRUCK AUTOMATIC STEPS LIGHTS DON'T COME ALL THE TIME. THE PASSENGERS ARE UNABLE SEE DURING DARKNESS. THEY LOSS THERE FOOTING AND FELL ON THE ASPHALT. THE AUTOMATIC STEPS ARE COLOR BLACK ARE TO SEE DURING THE NIGHT. THE STEPS SHOULD BE COLOR FLUORESCENT WHITE. THE VEHICLE MILEAGE IS ONLY 1224 MILES.

Electrical system mileage not reported 1.9 yr in service

THE VEHCILE ONLY HAS 1779 MILES. THE AC UNIT OPERATED FOR SHORT PERIOD TIME. THE OUTSIDE TEMPERTURE WAS 95 DEGREE FAHRENHEIT ALL THE CONTROLS WERE NOT INOPERATE. THE A/C COMPRESSOR PUMP WAS NOT FUNCTIONING. THE ONLY ITEMS WORKING WAS THE FAN MOTOR BLOWING HOT AIR. I RESTATED THE VEHICLE AND STILL NO COLD AIR OUTPUT. THE DEALERSHIP SAID THEY COULD NOT FIND ANY PROBLEMS WITH A/C UNIT. THE UNIT OPERATED NORMALY AND THE TEMPERTUER IS 35 DEGREES OUTPUT. THE SECOND PROBLEM THE DASH PANEL EMERGENCY LIGHT CABLE WAS NEVER INSTALLED. THE DEALER HAD TO ORDER THE PART.

Power train mileage not reported 1.8 yr in service

When slowing down the vehicle and almost coming to complete stop the truck shutters when it shifts down. Also, if slowing down and almost coming to a stop and then accelerating the truck hesitates, and then shifts hard. The truck hesitating has caused a delay in clearing traffic while turning to exit the road.

Other Silverado 2500 model years

How to read this

This is what owners reported, not a reliability rating. People file with NHTSA about alarming failures, not routine ones, and complaint volume tracks how many cars were sold.
Failure ages come from the incident date on each complaint, populated on about 83% of records. Mileage is shown where reported — NHTSA’s 2021 system change cut mileage capture to roughly 15%, so it thins out sharply after MY2020.
Every rank compares this vehicle only against others of the same model year. A 2025 car has not had time to accumulate five-year failures, so comparing early-failure share across years is meaningless.
Fourteen make-months distorted by media storms and mass recalls — Toyota in February 2010 ran 11× normal volume across 33 models — are excluded.
Recalls are manufacturer actions and authoritative; complaints are not. A recall listed here may already have been performed on any individual car. Check a specific VIN at nhtsa.gov/recalls.

2023 Chevrolet Silverado 2500

When each system is reported — middle 50% of complaints

Safety recalls — NHTSA campaigns

In owners’ own words

Other Silverado 2500 model years

How to read this