What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2024 Chevrolet Silverado 2500

Typical pattern

31.3% of complaints about the 2024 Chevrolet Silverado 2500 came in the first year, which is unremarkable for a 2024 vehicle — around the middle of the 178 model-years on record. The median complaint arrives at 1.5 yr in service. The most-reported system is electrical system (37 complaints), typically at 1.5 yr or about 26,000 miles.

Complaints
163
Median age at failure
1.5 yr
Median mileage
29,300 n=26
Crash / fire / tow
3.7% of reports
Safety recalls
4

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
37 reports · 26,000 mi
1.5 yr
2.7%
Power train
36 reports · 54,000 mi
1.7 yr
0%
Service brakes
25 reports · 15 mi
1.5 yr
4%
Other
16 reports
2.3 yr
6.2%

Safety recalls — NHTSA campaigns

26V530000 2026-08-13
Tires:pressure monitoring and regulating systems

General Motors, LLC (GM) is recalling certain 2024-2025 Chevrolet Silverado 2500 and GMC Sierra 2500 vehicles equipped with the enhanced towing option and 20-inch accessory tire/wheel package. The tire information label may state the incorrect rear tire pressure, resulting in underinflated tires and preventing the tire pressure monitoring system (TPMS) from displaying a low tire pressure warning.

Driving with underinflated tires can increase the risk of a crash.

24V894000 2024-11-26
Latches/locks/linkages:tailgate:latch

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado HD 2500, 3500, and GMC Sierra HD 2500, 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in Park.

An unlatched tailgate may open and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

24V060000 2024-02-01
Latches/locks/linkages:tailgate:latch

General Motors, LLC (GM) is recalling certain 2020-2024 Chevrolet Silverado 2500, 3500, GMC Sierra 2500 and 3500 vehicles equipped with power-unlatching tailgates. The tailgate's electronic gate-release switch may short circuit due to water intrusion, which can result in the tailgate inadvertently unlatching while the vehicle is in park.

An unlatched tailgate may open while driving and result in a loss of unsecured cargo, creating a road hazard and increasing the risk of a crash.

23V549000 2023-08-03
Steering

General Motors, LLC (GM) is recalling certain 2024 Chevrolet Silverado 2500, 3500, and GMC Sierra 2500, 3500 vehicles. The steering gear shaft may fracture and disconnect from the steering arm.

A steering arm that disconnects may result in a total loss of steering control, increasing the risk of a crash.

In owners’ own words

Service brakes mileage not reported 0 mo in service
New Silverado 2500 HD LT and new Keystone Cougar 30BHS. My new truck is experiencing random trailer break controller disconnection while towing. This happened yesterday on the first trip bringing it home from the RV Dealership to my house. The trip was 68 miles total. It happened often and without a pattern. It appears that many others are experiencing the same issue. See youtube link below: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Service brakes mileage not reported 1 mo in service
I kept getting “check trailer wiring” messages followed by a “trailer disconnected” message while towing a trailer and the trailer brakes would not engage. The trailer would “reconnect” and then “disconnect” constantly while driving. I lost my trailer brakes while trying to brake down a hill. Not having working trailer brakes is extremely dangerous.
Service brakes 15 mi 6 mo in service
The contact owns a 2024 Chevrolet Silverado 2500. The contact stated while driving at an undisclosed speed, the brake pedal was depressed; however, the brake failed to function as intended. The contact stated that the failure occurred while a trailer was connected to the truck. The vehicle was taken to the dealer; however, the contact was informed that there was no resolution. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 15.
Electrical system mileage not reported 1 mo in service
I kept getting “check trailer wiring” messages followed by a “trailer disconnected” message while towing a trailer and the trailer brakes would not engage. The trailer would “reconnect” and then “disconnect” constantly while driving. I lost my trailer brakes while trying to brake down a hill. Not having working trailer brakes is extremely dangerous.

Other Silverado 2500 model years

2024202320222021202020192017201620152011200920082007200620052004200320022001200019991998

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