What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2003 Chevrolet Suburban

Typical pattern

9.6% of complaints about the 2003 Chevrolet Suburban came in the first year, which is unremarkable for a 2003 vehicle — around the middle of the 228 model-years on record. The median complaint arrives at 4.8 yr in service. The most-reported system is electrical system (81 complaints), typically at 4.5 yr or about 76,731 miles.

Complaints
344
Median age at failure
4.8 yr
Median mileage
72,103 n=270
Crash / fire / tow
14.2% of reports
Safety recalls
7

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
81 reports · 76,731 mi
4.5 yr
4.9%
Service brakes
62 reports · 120,000 mi
11.6 yr
11.3%
Service brakes, hydraulic
28 reports · 79,000 mi
8.3 yr
10.7%
Air bags
20 reports · 55,000 mi
4.7 yr
55%
Power train
19 reports · 23,000 mi
1.7 yr
21.1%
Steering
18 reports · 20,000 mi
2.3 yr
0%
Speed control
15 reports · 85,051 mi
5.2 yr
26.7%

Safety recalls — NHTSA campaigns

06E043000 2006-05-19
Fuel system

CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.

THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

06E026000 2006-03-23
Exterior lighting

CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

05V163000 2005-04-22
Seat belts:rear/other

ON CERTAIN CREW CAB PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE 2ND ROW CENTER OCCUPANT SEAT BELT ROUTING MAY MAKE IT DIFFICULT TO POSITION THE LAP PORTION OF THE SAFETY BELT LOW AROUND THE HIPS OF OCCUPANTS, ESPECIALLY SMALLER OCCUPANTS, SEATED IN THIS POSITION. APPROPRIATE USE OF A CHILD SEAT OR BOOSTER SEAT, AS RECOMMENDED FOR SMALL CHILDREN, DOES IMPROVE THE FIT CONDITION FOR THIS USER GROUP. IN ADDITION TO INSTRUCTIONS ON PROPER INFANT AND YOUNG CHILD RESTRAINT (WITH CHILD SEATS OR BOOSTERS), SPECIAL VERBIAGE FOR RESTRAINING OLDER CHILD IS INCLUDED IN THE OWNER'S MANUAL. ALSO, THE S

A LAP PORTION OF THE SEAT BELT ROUTING THAT IS NOT LOW AND SNUG ON THE HIPS CAN ALLOW THE LAP BELT TO RIDE UP ON AN OCCUPANT'S ABDOMEN INSTEAD OF FITTING LOW AROUND THEIR HIPBONES, AND THEREFORE, CAN EXPOSE THEM TO MORE RISK OF ABDOMINAL AND INTERNAL ORGAN INJURY.

04V045000 2004-02-04
Service brakes, hydraulic

CERTAIN SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND PASSENGER VANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, ?PASSENGER CAR BRAKE SYSTEMS.? SOME OF THESE VEHICLES WERE PRODUCED WITH AN OUT-OF-SPECIFICATION BRAKE HYDRO-BOOST HOUSING RELIEF VALVE BORE.

CONSEQUENTLY, THE VALVE O-RING SEAL MAY FRACTURE. STEERING EFFORTS MAY BE SLIGHTLY INCREASED WHILE BRAKING OR PARKING. UNDER CERTAIN DRIVING CONDITIONS, A FRACTURED SEAL MAY REQUIRE A SLIGHT INCREASE IN THE APPLIED BRAKE PEDAL EFFORT TO ACHIEVE THE SAME VEHICLE DECELERATION RATE AS PRIOR TO THE SEAT FRACTURE.

03V094000 2003-03-07
Structure

CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.

THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.

03V037000 2003-02-06
Structure:body:door:hinge and attachments

CERTAIN SPORT UTILITY VEHICLES FAIL TO COMPLY WITH REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 214, "SIDE IMPACT PROTECTION." THESE VEHICLES ARE BUILT WITH FOUR WELDS ON THE REAR DOOR UPPER HINGE. ON SOME OF THESE VEHICLES, ONE OR TWO OF THE WELDS MAY NOT BE TO SPECIFICATION.

AS A RESULT, THE DOOR STRENGTH MAY BE DEGRADED DURING A SIDE IMPACT VEHICLE CRASH.

03V019000 2003-01-27
Fuel system, gasoline:storage:tank assembly

ON CERTAIN PICKUP TRUCKS AND SPORT UTILITY VEHICLES, VEHICLES, DURING A 30 DEGREE LEFT ANGLE FRONTAL IMPACT OF SUFFICIENT SEVERITY, A TEAR COULD DEVELOP IN THE MID-FRAME CROSS MEMBER AT ITS ATTACHMENT TO THE LEFT FRAME RAIL. IF THE MID-FRAME CROSS MEMBER TEARS DURING FRONTAL IMPACT AND PRODUCES A SHARP EDGE, CONTACT OF THE SHARP EDGE WITH THE FUEL TANK COULD RESULT IN A PUNCTURE OF THE FUEL TANK AND POSSIBLE FUEL LEAKAGE.

FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

In owners’ own words

Power train mileage not reported 3 mo in service
WHILE SHIFTING THE VEHICLE INTO ANOTHER GEAR, THE VEHICLE WILL NOT MOVE AT ALL. THE GEAR SHIFT WILL GET STUCK. PLEASE FILL IN ADDITIONAL INFORMATION. DEALER IS AWARE OF THE PROBLEM. PH
Power train 172 mi 4 mo in service
ON JAN 20, 2003 MY NEW 2003 CHEV SUBURBAN 4 WHEEL DRIVE SYSTEM FAILED AS I ATTEMPTED TO ENTER TRAFFIC. SERVICE 4WD SHOWED ON THE INFORMATION CENTER AND I WAS NEARLY INVOLVED IN A COLLISION DUE TO THIS. I TOOK THE VEHICLE TO THE DEALER SVC DEPARTMENT, WHERE THE SVC PERSON TURNED THE VEHICLE OFF THEN ON AND THE PROBLEM WENT AWAY. THE MILAGE ON THE TRUCK WAS 172 MILES (ONEHUDREDSEVENTYTWO)
Power train 8,600 mi 9 mo in service
WHILE DRIVING AT HIGHWAY SPEEDS, THE OVERDRIVE GEAR WOULD NOT HOLD AND CONSTANTLY SHIFTED IN AND OUT OF HIGH GEAR. PROBLEM HAS HAPPENED OCCASSIONALLY SINCE THE FIRST TIME. IN ADDITION, TRANSMISSION CONTINUES TO SHIFT AT HIGHER RPM THAN PREVIOUSLY.*AK
Electrical system 9,000 mi 11 mo in service crash / fire / tow
SEAT BELT STRAPS IN THE DRIVER'S AND MIDDLE SEAT IN THE SECOND ROW BECOME TIGHT TO THE POINT THAT THE PASSENGER MUST UNBUCKLE THE SEAT BELT AND REATTACH AS THE RIDE PROGRESSES. ALSO, THE MIDDLE SEAT BELT HAS RELEASED ON A NUMBER OF OCCASSIONS SENDING MY DAUGHTER FLYING TO THE FRONT OF THE VEHICLE IN HER CAR SEAT ON HARD BRAKING. SECOND, THE AUDIO CONTROLS BEHIND THE CENTER CONSOLE BECOME EXTREMELY HOT, EVEN MORE SO WHEN THEY ARE IN USE.

Other Suburban model years

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