What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2004 Chevrolet Suburban

Typical pattern

10.3% of complaints about the 2004 Chevrolet Suburban came in the first year, which is unremarkable for a 2004 vehicle — around the middle of the 236 model-years on record. The median complaint arrives at 4.3 yr in service. The most-reported system is electrical system (72 complaints), typically at 3.8 yr or about 58,000 miles.

Complaints
263
Median age at failure
4.3 yr
Median mileage
65,250 n=211
Crash / fire / tow
11% of reports
Safety recalls
6

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Electrical system
72 reports · 58,000 mi
3.8 yr
6.9%
Service brakes
32 reports · 125,000 mi
11.6 yr
9.4%
Service brakes, hydraulic
17 reports · 39,000 mi
3.0 yr
17.6%
Steering
15 reports · 44,119 mi
3.9 yr
6.7%

Safety recalls — NHTSA campaigns

06V289000 2006-08-03
Engine cooling

ON CERTAIN TRUCKS EQUIPPED WITH AN 8.1L V8 (RPO L8-VIN G) ENGINE HAVE A CONDITION IN WHICH THE ENGINE FUEL RAIL PULSE DAMPER RETAINER CLIP MAY FRACTURE RESULTING IN INADEQUATE RETENTION OF THE DAMPER.

IF THE DAMPER COMES LOOSE, A FUEL LEAK MAY RESULT. FUEL LEAKAGE, IN THE PRESENCE OF AN IGNITION SOURCE, COULD RESULT IN A FIRE.

06E043000 2006-05-19
Fuel system

CERTAIN REPLACEMENT FUEL FILTERS, FRAM BRAND NAME P/N G3727, WITH DATE CODES X52911 THROUGH X60801 SEQUENTIALLY OR X600141 AND A MEXICO COUNTRY OR ORIGIN MARKING ON THE FUEL FILTER HOUSING MANUFACTURED FROM OCTOBER 18, 2005, THROUGH MARCH 21, 2006, SOLD FOR USE ON THE VEHICLES LISTED ABOVE AND ON CERTAIN SCHOOL BUSES. (TO SEE THE SCHOOL BUS ENGINE SIZES, CLICK ON "DOCUMENT SEARCH" AND THEN "BUS APPLICATIONS"). THE CONNECTOR ON THE FUEL FILTER WAS NOT MANUFACTURED TO HONEYWELL'S SPECIFICATION. AS A RESULT, THE O-RING MAY NOT SEAT CORRECTLY ON THE FUEL LINE.

THIS CONDITION MAY CAUSE AN INADEQUATE SEAL AT THE CONNECTION, POTENTIALLY LEADING TO A FUEL LEAK. IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.

06E026000 2006-03-23
Exterior lighting

CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.

WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.

05V163000 2005-04-22
Seat belts:rear/other

ON CERTAIN CREW CAB PICKUP TRUCKS AND SPORT UTILITY VEHICLES, THE 2ND ROW CENTER OCCUPANT SEAT BELT ROUTING MAY MAKE IT DIFFICULT TO POSITION THE LAP PORTION OF THE SAFETY BELT LOW AROUND THE HIPS OF OCCUPANTS, ESPECIALLY SMALLER OCCUPANTS, SEATED IN THIS POSITION. APPROPRIATE USE OF A CHILD SEAT OR BOOSTER SEAT, AS RECOMMENDED FOR SMALL CHILDREN, DOES IMPROVE THE FIT CONDITION FOR THIS USER GROUP. IN ADDITION TO INSTRUCTIONS ON PROPER INFANT AND YOUNG CHILD RESTRAINT (WITH CHILD SEATS OR BOOSTERS), SPECIAL VERBIAGE FOR RESTRAINING OLDER CHILD IS INCLUDED IN THE OWNER'S MANUAL. ALSO, THE S

A LAP PORTION OF THE SEAT BELT ROUTING THAT IS NOT LOW AND SNUG ON THE HIPS CAN ALLOW THE LAP BELT TO RIDE UP ON AN OCCUPANT'S ABDOMEN INSTEAD OF FITTING LOW AROUND THEIR HIPBONES, AND THEREFORE, CAN EXPOSE THEM TO MORE RISK OF ABDOMINAL AND INTERNAL ORGAN INJURY.

05V043000 2005-02-08
Service brakes, hydraulic

CERTAIN TRUCKS, SPORT UTILITY VEHICLES, AND VANS EQUIPPED WITH BOSCH HYDRO-BOOST BRAKE ASSEMBLIES, THE HYDRAULIC BRAKE BOOSTER PRESSURE ACCUMULATOR MAY CRACK AND SEPARATE FROM THE HYDRO-BOOST ASSEMBLY DURING NORMAL OPERATING CONDITIONS.

IF A SEPARATION OCCURRED AND THE HOOD OF THE VEHICLE WERE OPEN, FRAGMENTS FROM THE ACCUMULATOR COULD CAUSE INJURY TO PEOPLE IN THE IMMEDIATE AREA. THE PRESENCE OF THIS CRACK OR FRACTURED SURFACE COULD ALLOW THE HYDRAULIC FLUID TO LEAK FROM THE ACCUMULATOR CIRCUIT OF THE BOOSTER ASSEMBLY. THE LOSS OF FLUID WOULD CAUSE INCREASED STEERING AND BRAKING EFFORT AND A CRASH MAY OCCUR WITHOUT PRIOR WARNI

04V045000 2004-02-04
Service brakes, hydraulic

CERTAIN SPORT UTILITY VEHICLES, PICKUP TRUCKS, AND PASSENGER VANS FAIL TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 135, ?PASSENGER CAR BRAKE SYSTEMS.? SOME OF THESE VEHICLES WERE PRODUCED WITH AN OUT-OF-SPECIFICATION BRAKE HYDRO-BOOST HOUSING RELIEF VALVE BORE.

CONSEQUENTLY, THE VALVE O-RING SEAL MAY FRACTURE. STEERING EFFORTS MAY BE SLIGHTLY INCREASED WHILE BRAKING OR PARKING. UNDER CERTAIN DRIVING CONDITIONS, A FRACTURED SEAL MAY REQUIRE A SLIGHT INCREASE IN THE APPLIED BRAKE PEDAL EFFORT TO ACHIEVE THE SAME VEHICLE DECELERATION RATE AS PRIOR TO THE SEAT FRACTURE.

In owners’ own words

Steering 15 mi 8 mo in service
NEW 2004 SUBURBAN HAS THE STEERING COLUMN AND SHIFT LEVER UNLOCKED WHEN VEHICLE KEY IS PUT INTO ACCESORY POSITION WITH NO SHIFT INTERLOCK INTERVENTION. 1ST NIGHT HOME WITH VEHICLE IN THE DRIVEWAY AND EXAMINING VEHICLE FEATURES MY 2 YEAR SOLD SHIFTED VEHICLE INTO NEUTRAL CAUSING VEHICLE TO ROLL BACKWARDS IN DRIVEWAY!!!!*AK
Steering 44,119 mi 2.3 yr in service
DT*: THE CONTACT STATED WITHOUT WARNING THE SPEEDOMETER STOPPED WORKING. THE DEALERSHIP DETERMINED THE SPEEDOMETER CLUSTER NEEDED TO BE REPLACED. ALSO, WHILE TURNING THE CONTACT FELT A KNOCKING IN THE STEERING. THE DEALERSHIP DETERMINED THE INTERMEDIATE STEERING SHAFT NEEDED TO BE REPLACED. *NM UPDATED 2/7/2006 - *NM
Steering 39,000 mi 3.0 yr in service
DT*: THE CONTACT STATED WHILE TRAVELING 5 MPH, THE POWER STEERING FAILED, THEN BOTH FEET WERE USED TO STOP THE VEHICLE. IT WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHO DETERMINED THE POWER STEERING AND BRAKE BOOSTER SYSTEM FAILED AND BOTH COMPONENTS WERE REPLACED.
Service brakes, hydraulic mileage not reported 1.2 yr in service crash / fire / tow
BRAKES FAILED TO SLOW 2004 SUBURBAN DURING LOW SPEED BRAKING IN WET WEATHER CAUSING A COLLISION. ABS MODULE IS NOT WORKING CORRECTLY IN WET ENVIRONMENT DURING A HARD STOP. I HAVE OWNED SEVERAL SUVS AND HAVE NEVER SEEN THIS PROBLEM IN THE OTHERS. I HAVE THE FULL DUMP OF THE OBD SPEED PLOTS JUST PRIOR TO THE CRASH. *JB

Other Suburban model years

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