What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2011 Chevrolet Suburban

No clear pattern

0% of complaints about the 2011 Chevrolet Suburban arrived in its first year of service. That is an unusual figure for a 2011 vehicle, but with only 193 complaints on record the sample is too small to call it a pattern — the margin of error covers the range where ordinary vehicles sit. The figures below are reported without a verdict. The most-reported system is air bags (66 complaints), typically at 5.7 yr or about 65,000 miles.

Complaints
193
Median age at failure
5.7 yr
Median mileage
70,000 n=126
Crash / fire / tow
4.7% of reports
Safety recalls
3

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Air bags
66 reports · 65,000 mi
5.7 yr
3%
Other
46 reports · 75,000 mi
5.9 yr
0%
Structure
26 reports · 58,000 mi
5.0 yr
7.7%

Safety recalls — NHTSA campaigns

21V050000 2021-02-05
Air bags:frontal:passenger side:inflator module

General Motors, LLC (GM) is recalling certain 2007-2011 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado 1500, Suburban, Tahoe, GMC Sierra 1500, Yukon, Yukon XL, and 2009-2011 Chevrolet Silverado 2500, Silverado 3500, GMC Sierra 2500 and Sierra 3500 vehicles originally sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, GM is recalling certain 2007-200

An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

21V054000 2021-02-05
Air bags:frontal:passenger side:inflator module

General Motors, LLC (GM) is recalling certain 2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, and Yukon XL vehicles originally sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally GM is recalling certain 2011-2014 Cadillac Escalade, Escalade ESV, Chevrolet Silverado 2500, Silverado 3500, Suburban, Tahoe, GMC Sierra 2500, Sierra 3500, Yukon, Yukon XL and 2011-2013 Cadillac Escalade EXT, Chevrolet Avalanche, Silverado 1500, and

An inflator explosion may result in sharp metal fragments striking the driver or other occupants, resulting in serious injury or death.

14V827000 2014-12-30
Electrical system:ignition

General Motors LLC (GM) is recalling certain model year 2011-2012 Cadillac Escalade, Escalade ESV, Escalade EXT, Chevrolet Avalanche, Silverado HD, Silverado LD, Suburban, Tahoe, GMC Sierra LD, Sierra HD, Yukon, and Yukon XL vehicles. In the affected vehicles, the ignition lock actuator may bind, making turning the key difficult or causing the ignition to get stuck in the "Start" position.

If stuck in the "Start" position, the ignition may suddenly snap back into the "Accessory" position, causing a loss of engine, steering, and braking power, increasing the risk of a vehicle crash. If the vehicle is in a crash, the air bags may not deploy, increasing the risk of occupant injury.

In owners’ own words

Structure 46,732 mi 2.7 yr in service
A SMALL CRACK BEGAN ON THE DRIVER SIDE OF DASH BOARD. WITHIN WEEKS, THE CRACK BECAME MUCH BIGGER. AFTER TWO MORE WEEKS, I NOTICED ANOTHER CRACK ON THE PASSENGER SIDE OF THE DASH. SOON, IT BECAME MUCH LARGER TOO. NOW, THERE ARE SEVERAL CRACKS ON THE DASHBOARD. THIS AUTOMOBILE WAS NOT INVOLVED IN ANY TYPE OF ACCIDENT OR DRIVING ON ROUGH TERRAIN. I DON NOT UNDERSTAND WHY THE DASHBOARD WOULD CRACK. I HAVE NEVER OWNED A VEHICLE WHICH HAS HAD THIS HAPPEN. *TR
Structure mileage not reported 3.3 yr in service
THE VEHICLE DASHBOARD HAS DEVELOPED MAJOR CRACKS IN TWO PLACES. ONE CRACK IS ADJACENT TO THE PASSENGER SIDE AIR BAG. THE OTHER CRACK IS ABOVE THE STEERING COLUMN. I AM CONCERNED THAT THE ENTIRE DASHBOARD WILL BECOME SHRAPNEL IF THE AIRBAG SYSTEM WAS TO DEPLOY. ADDITIONALLY, THE ENTIRE DASHBOARD "FLAPS" WHEN THE VEHICLE IS MOVING. *TR
Structure 45,000 mi 4.0 yr in service
THERE ARE TWO CRACKS IN THE DASHBOARD, ONE OVER THE DRIVER CONSOLE AND ONE ON THE TOP LEFT OF PASSENGER AIRBAG....NOTHING HAS OCCURRED TO CAUSE THESE CRACKS, BUT I AM AFRAID IF AIRBAG IS DEPLOYED, THE DASH WILL BREAK UP AND HURT US. *TR
Air bags mileage not reported 3.3 yr in service
THE VEHICLE DASHBOARD HAS DEVELOPED MAJOR CRACKS IN TWO PLACES. ONE CRACK IS ADJACENT TO THE PASSENGER SIDE AIR BAG. THE OTHER CRACK IS ABOVE THE STEERING COLUMN. I AM CONCERNED THAT THE ENTIRE DASHBOARD WILL BECOME SHRAPNEL IF THE AIRBAG SYSTEM WAS TO DEPLOY. ADDITIONALLY, THE ENTIRE DASHBOARD "FLAPS" WHEN THE VEHICLE IS MOVING. *TR

Other Suburban model years

20242023202220212020201920182017201620152014201320122011201020092008200720052004200320022001200019991998

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