What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2017 Chrysler Pacifica

Typical pattern

10.4% of complaints about the 2017 Chrysler Pacifica came in the first year, which is unremarkable for a 2017 vehicle — around the middle of the 203 model-years on record. The median complaint arrives at 3.8 yr in service. The most-reported system is engine (520 complaints), typically at 5.5 yr or about 19,000 miles.

Complaints
2,358
Median age at failure
3.8 yr
Median mileage
24,000 n=1266
Crash / fire / tow
5.7% of reports
Safety recalls
10

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Engine
520 reports · 19,000 mi
5.5 yr
4.4%
Power train
467 reports · 28,000 mi
3.0 yr
3%
Electrical system
386 reports · 26,000 mi
3.3 yr
4.1%
Steering
273 reports · 42,000 mi
6.9 yr
4%
Other
206 reports · 18,000 mi
3.0 yr
4.4%
Speed control
87 reports · 17,000 mi
1.9 yr
18.4%
Service brakes
81 reports · 16,000 mi
2.8 yr
18.5%
Fuel / propulsion
68 reports · 24,000 mi
2.8 yr
1.5%
Structure
64 reports · 18,000 mi
2.8 yr
12.5%
Electronic stability control (esc)
27 reports · 24,500 mi
2.2 yr
0%
Suspension
26 reports · 39,000 mi
2.8 yr
7.7%
Collision avoidance
18 reports · 10,000 mi
7.0 yr
16.7%

Safety recalls — NHTSA campaigns

25V876000 2025-12-17
Equipment adaptive/mobility:wheelchair restraints/securement:latch/anchor:

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

An unsecured wheelchair can move during transit, increasing the risk of injury.

23V010000 2023-01-17
Electrical system:wiring:connectors/plugs/receptacles

Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

19V348000 2019-05-09
Electrical system:12v/24v/48v battery

Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.

A loss of power steering assist or a stall can increase the risk of crash.

18V524000 2018-08-09
Electrical system:wiring:front underhood

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

A vehicle stall can increase the risk of a crash.

18V395000 2018-06-14
Electrical system:ignition:anti-theft:control module

Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.

18V332000 2018-05-17
Electrical system:wiring

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit with

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

18V049000 2018-01-11
Electrical system:software

Chrysler (FCA US LLC) is recalling certain 2017 Chrysler Pacifica vehicles equipped with a 3.6l engine. The engine control software may become out of sync with the crankshaft position sensor, possibly resulting in an engine stall.

An engine stall can increase the risk of a crash.

17V542000 2017-08-31
Seat belts:rear/other

Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles equipped with the 8-passenger seating option. In certain passenger seating and vehicle situations, the second-row center seating position seat belt buckle could cause the left outboard seat belt to become unlatched.

Inadvertent unlatching of the left outboard seat belt can increase the risk of injury in the event of a crash.

17V482000 2017-07-28
Power train:driveline:differential unit

Vantage Mobility International, LLC (VMI) is recalling certain 2017 Chrysler Pacifica lowered floor vehicles modified by VMI. The rear pinion bracket on both sides of the vehicle may crack, causing the axle not to be centered and the wheel to wobble.

A wheel wobble may cause a possible loss of control, increasing the risk of a crash.

17V342000 2017-05-25
Service brakes, hydraulic:foundation components:hoses, lines/piping, and fittings

Vantage Mobility International, LLC (Vantage Mobility) is recalling certain 2017 Chrysler Pacifica lowered floor vans modified by Vantage Mobility for wheelchair accessibility. The affected vans have rear brake lines that might have been crossed during the modification. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 135, "Light Vehicle Brake Systems."

The crossed rear brake lines will cause the rear anti-lock brake system to be ineffective, increasing the risk of a crash.

In owners’ own words

Structure 158 mi 0 mo in service
I ENCOUNTERED AN ISSUE WITH THE PACIFICA. THE SLIDING DOORS CONTINUES TO CLOSE ALL THE WAY EVEN WHEN SOMEONE/SOMETHING IS IN THE WAY. I EXPECTED THE SLIDING DOORS TO RETRACT ON CONTACT. WITHOUT THIS RETRACTION, A CHILD COULD EASILY GET CAUGHT AND CRUSHED BY THE DOORS AS THE DOOR MOTORS ARE VERY POWERFUL. I REPORTED THIS TO CHRYSLER ON SEPTEMBER 8. I TOOK IN THE PACIFICA TO A DEALERSHIP BUT THEY DIDN'T HAVE ANY FIX FOR THIS ISSUE. CHRYSLER HAS BEEN UNRESPONSIVE SINCE.
Structure 1,598 mi 11 mo in service
TL* THE CONTACT OWNS A 2017 CHRYSLER PACIFICA. WHILE THE PASSENGER WAS ENTERING THROUGH THE PASSENGER SIDE SLIDING DOOR, THE DRIVER STARTED THE ENGINE AND THE SLIDING DOOR IMMEDIATELY REVERSED TO CLOSE, TRAPPING THE PASSENGER'S LEG AGAINST THE DOOR PANEL. THE DOOR WOULD NOT REVERSE DIRECTION AFTER MAKING CONTACT WITH THE PASSENGER'S LEG. THERE WERE NO INJURIES. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 1,598. UPDATED 10/25/17*LJ *JS
Structure mileage not reported 7 mo in service
LEFT SLIDING DOOR WILL, WHEN DOOR HANDLE IS PULLED WILL CLOSE AND IMMEDIATELY OPEN AGAIN ON IT'S OWN. BUT NOT EVERY TIME. YOU CAN'T MAKE IT DO IT. JUST WHEN IT WANTS TOO. DID IT ON 4/20/2017, 6/8/2017, 6/28/2017, 3025 MILES, 7/7/2017 3310 MILES, 8/4//2017, 4518 MILES, 9/21/2017.ONLY 5984 MILES . IT HAPPENED IS THE GARAGE, IN PARKING LOT, AT THE INDIANAPOLIS AIRPORT. STATIONARY EACH TIME. SEE ALSO 11032749
Electrical system mileage not reported 0 mo in service
SPEEDOMETER NOT REPORTING CORRECT VEHICLE SPEED. WHILE BARELY TOUCHING ACCELERATOR VEHICLE REPORTED ME DRIVING 67 MPH. I WAS DRIVING ACCORDING TO SPEEDOMETER 47 MPH, I WAS PULLED OVER BY AN OFFICER WHO STATED I WAS CLOCKED AT 67 MPH.

Other Pacifica model years

202320222021202020192018201720082007200620052004

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