What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2023 Chrysler Pacifica

Typical pattern

7.7% of complaints about the 2023 Chrysler Pacifica came in the first year, which is unremarkable for a 2023 vehicle — around the middle of the 177 model-years on record. The median complaint arrives at 2.9 yr in service. The most-reported system is engine (47 complaints), typically at 2.6 yr or about 300 miles.

Complaints
248
Median age at failure
2.9 yr
Median mileage
20,000 n=21
Crash / fire / tow
2.8% of reports
Safety recalls
10 1 do not drive

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Engine
47 reports · 300 mi
2.6 yr
2.1%
Electrical system
41 reports · 51,416 mi
2.8 yr
2.4%
Power train
41 reports · 70,000 mi
2.8 yr
2.4%
Air bags
34 reports · 51,416 mi
3.0 yr
2.9%
Other
21 reports
2.6 yr
4.8%
Fuel / propulsion
16 reports
2.9 yr
0%

Safety recalls — NHTSA campaigns

23V753000 2023-11-09 Do not drive
Electrical system:12v/24v/48v battery

Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica plug-in hybrid electric vehicles. An electrical short may occur due to an incorrectly installed 12-volt battery isolator post, resulting in a fire while parked or driving.

A fire while parked or driving can increase the risk of injury.

26V358000 2026-06-02
Air bags:frontal

Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica and Voyager vehicles. The spring inside the front seat harness connector may contact electrical terminals.

The unintended connection may prevent the air bags from deploying, increasing the risk of injury during a crash.

26V327000 2026-05-21
Back over prevention: sensing system: camera

Chrysler (FCA US, LLC) is recalling certain 2019 and 2023 Chrysler Pacifica, 2024 Ram 1500, Ram 2500, and 2024-2025 Jeep Wrangler vehicles. Contamination in the central vision processing module or improper programming may cause the rearview camera image not to display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

A rearview image that does not display reduces the driver's view behind the vehicle, increasing the risk of a crash.

26V296000 2026-05-11
Equipment adaptive/mobility:wheelchair restraints/securement:critical fasteners

Braun Corporation (Braun) is recalling certain 2023-2026 Chrysler Pacifica vehicles. The retractors may not lock, preventing the wheelchair from being properly secured.

An unsecured wheelchair can move during transit, increasing the risk of injury.

26V189000 2026-03-26
Air bags:side/window:curtain

Chrysler (FCA US, LLC) is recalling certain 2022-2026 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

Air bags with insufficient pressure retention increase the risk of ejection and injury during a crash.

25V876000 2025-12-17
Equipment adaptive/mobility:wheelchair restraints/securement:latch/anchor:

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

An unsecured wheelchair can move during transit, increasing the risk of injury.

25V877000 2025-12-17
Equipment adaptive/mobility:wheelchair restraints/securement:latch/anchor:

Vantage Mobility, LLC (VM) is recalling certain 2021-2026 Honda Odyssey, 2021-2025 Chrysler Pacifica, and Toyota Sienna vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. The retractors may not lock, preventing the wheelchair from being properly secured.

An unsecured wheelchair can move during transit, increasing the risk of injury.

25V388000 2025-06-12
Back over prevention: sensing system: camera

Chrysler (FCA US, LLC) is recalling certain 2023 Chrysler Pacifica and Voyager vehicles. Due to a manufacturing error, the rearview camera image may not display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

A rearview image that does not display reduces the driver's view of what is behind the vehicle, increasing the risk of a crash.

25V302000 2025-05-08
Air bags:side/window:curtain

Chrysler (FCA US, LLC) is recalling certain 2022-2025 Pacifica and Voyager vehicles. The right and left side curtain air bags may have insufficient pressure retention from improperly sealed seams. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."

An air bag with insufficient pressure retention increases the risk of ejection and injury during a crash.

24V793000 2024-10-24
Air bags:side/window:curtain

Chrysler (FCA US, LLC) is recalling certain 2020-2023 Pacifica and 2020-2021, 2023 Voyager vehicles. An improperly secured connector for the side curtain air bags may prevent the air bags from deploying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 214, "Side Impact Protection" and 226, "Ejection Mitigation."

An air bag that does not deploy during a crash increases the risk of injury.

In owners’ own words

Other mileage not reported 4 mo in service
Purchased a brand new 2023 1/6 or 1/7 Jan 18 I ran over a speed bump and the the bottom of the van plastic cover was hit and had to take it into the dealership service center to have it re attached 1/24 family went on a 200+ mile trip and back with no problem 1/27 the van started to give me error msg Will add photo and video Unable to upload please provide me with email will send it
Other mileage not reported 2.3 yr in service
While driving on highway, message appeared on dashboard display "Stop Safely, Vehicle Will Shut Off Soon". This has happened on 2 separate occasions without cause. First time was 3/11/2024 and most recent was 12/1/2024. Vehicle was leased new by me. No incidents since then.
Other mileage not reported 3.3 yr in service
As I began driving errors popped up engine failure, electrical system and hybrid system errors, the gas pedal would not move beyond 10 miles per hour, the brakes made a weird noise as if were trying to start the car. This happened with no warning.
Engine mileage not reported 9 mo in service
1. Engine Light and the "A" warning light stay on while driving. 2. It's unsafe with family in the car; fear it will shut off on the highway. 3. yes, the dealer has agreed its a defeated part causing the engine to light to come on 4. No warning lights before driving a car for a week.

Other Pacifica model years

202320222021202020192018201720082007200620052004

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