What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2018 Chrysler Pacifica

Typical pattern

9% of complaints about the 2018 Chrysler Pacifica came in the first year, which is unremarkable for a 2018 vehicle — around the middle of the 182 model-years on record. The median complaint arrives at 5.0 yr in service. The most-reported system is engine (373 complaints), typically at 5.8 yr or about 11,127 miles.

Complaints
1,378
Median age at failure
5.0 yr
Median mileage
12,700 n=553
Crash / fire / tow
7.5% of reports
Safety recalls
10

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Engine
373 reports · 11,127 mi
5.8 yr
4%
Electrical system
287 reports · 13,000 mi
3.9 yr
9.4%
Steering
174 reports · 12,900 mi
7.3 yr
6.9%
Power train
155 reports · 15,000 mi
5.8 yr
4.5%
Other
111 reports · 16,500 mi
3.6 yr
5.4%
Fuel / propulsion
47 reports · 5,500 mi
5.9 yr
8.5%
Electronic stability control (esc)
37 reports · 12,100 mi
1.6 yr
5.4%
Speed control
35 reports · 25,000 mi
3.2 yr
11.4%
Service brakes
31 reports · 6,000 mi
2.9 yr
22.6%
Suspension
20 reports · 9,605 mi
3.8 yr
10%
Collision avoidance
19 reports · 1,200 mi
7.3 yr
5.3%
Structure
19 reports · 17,780 mi
2.5 yr
26.3%

Safety recalls — NHTSA campaigns

25V876000 2025-12-17
Equipment adaptive/mobility:wheelchair restraints/securement:latch/anchor:

Rollx Vans (Rollx) is recalling certain GMC Yukon, Sierra, Chevrolet Express 2500, Ford Transit, E-250, Toyota Sienna, Sienna Hybrid, Honda Odyssey, Chrysler Town and Country, Voyager, Pacifica, Dodge Grand Caravan, and Ram Promaster vehicles equipped with QRT-Deluxe and QRT-Max wheelchair restraints. Please refer to Rollx's recall report for specific model year information. The retractors may not lock, preventing the wheelchair from being properly secured.

An unsecured wheelchair can move during transit, increasing the risk of injury.

23V010000 2023-01-17
Electrical system:wiring:connectors/plugs/receptacles

Chrysler (FCA US, LLC) is recalling certain 2017-2023 Pacifica Plug-In Hybrid Electric vehicles (PHEVs). An internal transmission wiring connector may short circuit, resulting in an unexpected engine shutdown.

An unexpected engine shutdown can cause a loss of drive power, increasing the risk of a crash.

19V886000 2019-12-12
Back over prevention: sensing system: camera

Chrysler (FCA US LLC) is recalling certain 2018-2019 Pacifica vehicles equipped with an 8.4 inch radio display, 360 degree surround view camera system, and seat back video screens. A software error can cause the rearview camera image to remain displayed on the radio after the vehicle has been shifted out of reverse. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rearview Mirrors."

The lingering rearview image can distract the driver, increasing the risk of a crash.

19V348000 2019-05-09
Electrical system:12v/24v/48v battery

Chrysler (FCA US LLC) is recalling certain 2017-2019 Pacifica vehicles equipped with engine stop/start systems. A loose battery ground connection may result in an intermittent loss of power steering assist and/or a stall.

A loss of power steering assist or a stall can increase the risk of crash.

19V143000 2019-02-28
Suspension:front:control arm:lower arm

Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica and Pacifica hybrid vehicles. The right front lower control arm may separate from the steering knuckle.

A control arm separation could increase the risk of a crash.

18V524000 2018-08-09
Electrical system:wiring:front underhood

Chrysler (FCA US LLC) is recalling certain 2018 Jeep Renegade, Compass and Grand Cherokee, RAM 1500 and Promaster, Fiat 500x, Dodge Journey, Challenger, Charger and Durango and Chrysler 300x vehicles, 2017-2018 Jeep Wrangler, Dodge Grand Caravan and Chrysler Town and Country vehicles and 2018-2019 Jeep Cherokee and 2018 Chrysler Pacifica and Pacifica Hybrid vehicles. The powertrain control module may be equipped with a voltage regulator chip in the circuit board that may fail, causing a stall or a no start condition.

A vehicle stall can increase the risk of a crash.

18V492000 2018-07-26
Power train:automatic transmission

Chrysler (FCA US LLC) is recalling certain 2019 Jeep Cherokee vehicles and 2018 Chrysler Pacifica non-hybrid vehicles. A component in the transmission may not have been welded properly, possibly causing the transmission to not transmit engine power to the wheels.

If the transmission weld fails, the vehicle will stop moving, increasing the risk of a crash.

18V493000 2018-07-26
Power train:axle assembly:axle shaft

Chrysler (FCA US LLC) is recalling certain 2018 Chrysler Pacifica vehicles. The front axle halfshafts may have been incorrectly assembled, preventing the shaft from being properly secured to the constant-velocity (CV) joint.

If the axle shaft disengages from the CV joint, the vehicle will have a loss of drive or allow the vehicle to move while in the "Park" position. Either condition may increase the risk of a crash.

18V395000 2018-06-14
Electrical system:ignition:anti-theft:control module

Chrysler (FCA US LLC) is recalling certain 2017-2018 Chrysler Pacifica vehicles. The Manual Park Release (MPR) plug may be removed without a tool. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 114, "Theft Protection."

If the MPR is engaged unintentionally, the vehicle could roll away striking and injuring a bystander or cause a crash.

18V332000 2018-05-17
Electrical system:wiring

Chrysler (FCA US LLC) is recalling certain 2014-2018 Dodge Journey, Charger and Durango, RAM 2500, 3500, 3500 Cab Chassis (more than 10,000lb), 4500 Cab Chassis and 5500 Cab Chassis, Jeep Cherokee and Grand Cherokee and Chrysler 300, 2014-2019 RAM 1500, 2015-2018 Dodge Challenger, 2015-2017 Chrysler 200, 2016-2018 RAM 3500 Cab Chassis (less than 10,000 lb), 2017-2018 Chrysler Pacifica and 2018 Jeep Wrangler vehicles. These vehicles are being recalled to address a defect that could prevent the cruise control system from disengaging. If, when using cruise control, there is a short circuit with

If the vehicle maintains its speed or accelerates despite attempts to deactivate the cruise control, there would be an increased risk of a crash.

In owners’ own words

Electrical system 3,968 mi 3 mo in service
2018 TOURING L PLUS TOWED. WAS DRIVING ALONG AND STARTED LOSING ALL POWER, SYSTEMS STARTED TO SHUT DOWN, VAN WAS LIMITED IN SPEED AND FUNCTION. BY THE END ALL WARNING SYSTEMS HAD FAILED, POWER STEERING WAS GONE, ABS WAS GONE, AFTER THE BATTERY HIT 8.9 VOLTS WE LOST CONTROL OF THE TRANSMISSION, THE "D" ON THE DISPLAY STARTED FLASHING AND THE VAN SHUT OFF 15 SECONDS LATER. ONCE THE VAN WAS OFF I WAS UNABLE TO PUT IT IN PARK OR APPLY THE PARKING BRAKE DUE TO THE LOSS OF POWER.
Electrical system 1,500 mi 7 mo in service crash / fire / tow
WITHIN 2 MONTHS OF BUYING THE VEHICLE, THE MINIVAN STALLED AND DIED ON A HIGHWAY (I-80). LUCKILY IT WAS EARLY MORNING (6 AM) AND THERE WASN'T ANYONE BEHIND ME OR NEXT TO ME. SO WAS ABLE TO MANEUVER TO THE RIGHT SHOULDER. CAR WAS TOWED TO LOCAL DEALERSHIP. PROBLEM WAS SUPPOSEDLY FIXED, BUT NOT ASSURANCE FROM CHRYSLER. DID I GET A LEMON? ARE THERE OTHERS WHO HAVE HAD SIMILAR ISSUES WITH THIS MINIVAN? *TT *JS *TR
Electrical system 300 mi 7 mo in service
POWER STEERING GOES OUT WHILE DRIVING IN SERVICE FOR SECOND TIME WITH ONLY 800 MILES ON IT PASSENGER FRONT WINDOW ROLLS DOWN WHILE DRIVING BY ITS SELF PASSENGER AUTO SIDE DOOR WOULD OPEN ONE DAY VEHICLE SHUT OFF AND CAME TO A COMPLETE STOP IN A PARKING LOT WITH NO NOTICE OR REASON. *TT *TR
Engine 3,968 mi 3 mo in service
2018 TOURING L PLUS TOWED. WAS DRIVING ALONG AND STARTED LOSING ALL POWER, SYSTEMS STARTED TO SHUT DOWN, VAN WAS LIMITED IN SPEED AND FUNCTION. BY THE END ALL WARNING SYSTEMS HAD FAILED, POWER STEERING WAS GONE, ABS WAS GONE, AFTER THE BATTERY HIT 8.9 VOLTS WE LOST CONTROL OF THE TRANSMISSION, THE "D" ON THE DISPLAY STARTED FLASHING AND THE VAN SHUT OFF 15 SECONDS LATER. ONCE THE VAN WAS OFF I WAS UNABLE TO PUT IT IN PARK OR APPLY THE PARKING BRAKE DUE TO THE LOSS OF POWER.

Other Pacifica model years

202320222021202020192018201720082007200620052004

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