What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2002 Dodge Grand Caravan

Typical pattern

11.9% of complaints about the 2002 Dodge Grand Caravan came in the first year, which is unremarkable for a 2002 vehicle — around the middle of the 230 model-years on record. The median complaint arrives at 3.3 yr in service. The most-reported system is air bags (61 complaints), typically at 3.8 yr or about 54,000 miles.

Complaints
396
Median age at failure
3.3 yr
Median mileage
50,045 n=269
Crash / fire / tow
10.9% of reports
Safety recalls
6

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Air bags
61 reports · 54,000 mi
3.8 yr
11.5%
Steering
53 reports · 35,000 mi
3.0 yr
5.7%
Power train
43 reports · 54,000 mi
2.8 yr
2.3%
Electrical system
38 reports · 67,360 mi
4.9 yr
26.3%
Service brakes, hydraulic
31 reports · 23,000 mi
2.6 yr
6.5%
Exterior lighting
21 reports · 77,000 mi
4.9 yr
0%
Seat belts
19 reports · 42,000 mi
1.8 yr
21.1%
Structure
18 reports · 90,000 mi
6.5 yr
22.2%
Fuel system
15 reports · 32,000 mi
2.8 yr
13.3%

Safety recalls — NHTSA campaigns

04V531000 2004-11-02
Equipment:electrical:radio/tape deck/cd etc.

ON CERTAIN MINI VANS, CONDENSATION FROM THE INSTRUMENT PANEL AIR CONDITIONING DUCTS MAY DROP THROUGH VENT HOLES IN THE TOP OF THE RADIO AND RESULT IN A SHORT CIRCUIT THAT SUBSEQUENTLY SENDS DIRECT CURRENT TO THE REAR SPEAKERS.

THIS COULD RESULT IN A SPEAKER FIRE.

04V386000 2004-08-05
Steering:hydraulic power assist:hose, piping, and connections

ON CERTAIN MINIVANS EQUIPPED WITH 3.3 OR 3.8L V-6 ENGINE, THE UPPER POWER STEERING COOLER HOSE MAY SPLIT AND CAUSE A FLUID LEAK.

POWER STEERING FLUID LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDER HOOD FIRE.

03E053000 2003-10-24
Fuel system

CERTAIN AFTERMARKET REPLACEMENT FUEL FILTERS, MODELS WIX FILTER PART NUMBERS 33576, 33577, 33734; NAPA FILTER PART NUMBERS 3576, 3577, 3734; AND CARQUEST FILTER PART NUMBERS 86576, 86577, 86734 USED ON 1996-2000 DAIMLERCHRYSLER TOWN & COUNTRY, DODGE CARAVAN, AND PLYMOUTH VOYAGER VEHICLES, CAN CAUSE THE FUEL LINES TO LEAK.

A POSSIBLE FIRE CAN OCCUR IN THE PRESENCE OF AN IGNITION SOURCE.

03V094000 2003-03-07
Structure

CERTAIN PICKUP TRUCK, VAN, AND MINI VAN CONVERSIONS EQUIPPED WITH SOUTHERN COMFORT BUILT RUNNING BOARDS THAT CONTAIN CERTAIN COURTESY LIGHTS MANUFACTURED BY AMERICAN TECHNOLOGY COMPONENTS, INC. THESE UNITS CONTAIN A COURTESY LIGHT OR LIGHTS THAT MIGHT OVERHEAT WHEN THE WIRE HARNESS IS EXPOSED TO EXCESSIVE MOISTURE AND ROAD SALT.

THIS OVERHEATING CONDITION CAN CAUSE THE RUNNING BOARD TO MELT OR CAUSE A FIRE.

02V274000 2002-10-08
Fuel system, gasoline:storage:tank assembly

ON CERTAIN MINI VANS, THE FUEL TANK CONTROL VALVE WELD JOINT COULD SEPARATE RESULTING IN A POSSIBLE FUEL LEAK.

FUEL LEAKAGE IN THE PRESENCE OF AN IGNITION SOURCE CAN RESULT IN AN UNDERBODY FIRE.

01V310000 2001-10-04
Child seat

VEHICLE DESCRIPTION: CERTAIN MINI VANS FAIL TO COMPLY WITH REQUIREMENTS OF FMVSS NO. 225, "CHILD RESTRAINT ANCHORAGE SYSTEMS." THE OWNER MANUALS SUPPLIED WITH THESE VEHICLES DO NOT INDICATE WHICH SEATING POSITIONS ARE EQUIPPED WITH TETHER ANCHORAGES AND CHILD RESTRAINT ANCHORAGE SYSTEMS AS REQUIRED BY THE STANDARD.

IN THE EVENT OF A CRASH, THE CHILD SEAT MAY NOT BE PROPERLY ATTACHED INCREASING THE RISK OF INJURY TO THE CHILD.

In owners’ own words

Fuel system mileage not reported 8 mo in service
THE TOP OF THE GAS TANK CAME OFF AND WITIN 40 MILES I LOST 10 GALONS OF GAS. *AK
Fuel system 6,500 mi 1.2 yr in service
CONSUMER STATES THAT VEHICLE'S GAS GAUGE READS INCORRECTLY WHICH CAUSES VEHICLE TO RUN OUT OF GAS WHILE DRIVING. DEALER CONTACTED. PLEASE PROVIDE ADDITIONAL INFORMATION. TS
Fuel system 45,000 mi 0 mo in service
CONSUMER NOTICED A GAS LEAK. THE MECHANIC STATED THAT O-RINGS WERE LEAKING. CAUSE UNKNOWN. PLEASE PROVIDE ANY FURTHER INFORMATION. PH...*AK
Structure mileage not reported 8 mo in service
BOTH POWER SLIDING DOORS WILL NOT STOP WHEN CONSUMER PUTS HAND IN PATH OF DOOR AT BOTTOM, IT SHUTS AUTOMATICALLY. DEALER ADMITTED THEY ARE MADE THIS WAY. *AK THE SLOT AT THE BOTTOM OF THE SLIDING DOOR WAS WIDE AND COULD CATCH HAND OR FOOT OF PASSENGER. *YH

Other Grand Caravan model years

2019201820172016201520142013201220112010200920082007200620052004200320022001200019991998

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