What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2007 Mazda CX-9

No clear pattern

0% of complaints about the 2007 Mazda CX-9 arrived in its first year of service. That is an unusual figure for a 2007 vehicle, but with only 121 complaints on record the sample is too small to call it a pattern — the margin of error covers the range where ordinary vehicles sit. The figures below are reported without a verdict. The most-reported system is suspension (37 complaints), typically at 8.8 yr or about 94,000 miles.

Complaints
121
Median age at failure
8.8 yr
Median mileage
97,000 n=85
Crash / fire / tow
7.4% of reports
Safety recalls
5 3 do not drive

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Suspension
37 reports · 94,000 mi
8.8 yr
10.8%
Air bags
18 reports · 92,000 mi
9.9 yr
5.6%

Safety recalls — NHTSA campaigns

19V782000 2019-10-31 Do not drive
Air bags:frontal:passenger side:inflator module

Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

17V457000 2017-07-18 Do not drive
Air bags:frontal:passenger side:inflator module

Mazda North America Operations (Mazda) is recalling certain 2012 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Mazda is recalling certain 2009 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryla

An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

17V429000 2017-06-29 Do not drive
Air bags:frontal:passenger side:inflator module

Mazda North America Operations (Mazda) is recalling certain 2009-2011 Mazda6, and 2007-2011 CX-7 and CX-9 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

15V451000 2015-07-20
Suspension:front:control arm:lower ball joint

Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The affected vehicles have front suspension ball joints that may corrode from water leaking into the fitting.

Over time, the ball joint corrosion may result in the front lower control arm separating from the ball joint, causing a loss of steering control and increasing the risk of a crash.

09E011000 2009-04-02
Equipment

THULE, INC. IS RECALLING 2,323 OWNER-INSTALLED ROOF-MOUNTED FIT KITS, MODELS 3068 AND 3069, MANUFACTURED BETWEEN JANUARY 1, 2008 AND FEBRUARY 28, 2009 THAT ARE USED WITH THULE PODIUM FOOT PACKS, MODELS 460 AND 460R. THESE FIT KITS WERE SOLD AS AFTERMARKET EQUIPMENT FOR USE ON THE VEHICLES LISTED ABOVE. THE BOLT(S) USED TO SECURE THE FOOT TO THE VEHICLE WAS MANUFACTURED TO A HARDNESS THAT MAY CAUSE THE BOLT(S) TO BE BRITTLE AND POTENTIALLY BREAK UNDER STRESS.

THIS MAY RESULT IN THE BOLT(S) SNAPPING OFF DURING USE OR WITHOUT A LOAD. THE UNSECURED RACK AND LOAD CAN THEN COME LOOSE WHILE DRIVING CREATING A POTENTIAL ROAD HAZARD, POSSIBLY RESULTING IN A VEHICLE CRASH.

In owners’ own words

Suspension 5 mi 1.4 yr in service
SINCE THE FIRST DAY I HAD THE NEW CAR IT HAS PULLED TO THE LEFT, IT HAS BEEN IN THE SHOP 4 TIMES TO BE FIXED, EACH TIME I GET THE CAR BACK WITH THE SAME PULLING PROBLEM, ON THE FINAL TIME IT WAS IN THEY TRIED TO FIX IT 3 TIMES UNSUCCESSFULLY, THEY FINALLY CALLED ME AND TOLD ME THERE WAS NOTHING ELSE THEY COULD DO. LEMON MAZDA CX9 IS A LEMON. *TR
Suspension 117,866 mi 7.9 yr in service
THE PASSENGER FRONT WHEEL DISCONNECTED FROM THE LOWER CONTROL ARM, RESULTING IN IMMEDIATE LOSS OF CONTROL OF THE VEHICLE. FORTUNATELY THE VEHICLE WAS BEING DRIVEN THRU A RESIDENTIAL AREA AT A LOW SPEED. TWO MONTHS PRIOR TO THE FAILURE, THE CAR HAD A FRONT-WHEEL ALIGNMENT, AND THE MECHANIC ASSURED ME THAT THERE WAS NO DETECTION OF THE IMMINENT FAILURE. I CERTAINLY DO NOT WISH TO HAVE THIS OCCUR AT HIGHWAY SPEEDS. I HAD BOTH LOWER FRONT BALL JOINT/LOWER ARM ASSEMBLIES REPLACED. I STILL HAVE THE FAILED PART IN CASE YOU ARE INTERESTED. *JS
Suspension 90,000 mi 8.7 yr in service
WHILE BACKING OUT OF MY DRIVEWAY THE RIGHT FRONT BALL JOINT SEPARATED AND THEN THE PULLED WHEEL AWAY FROM THE VEHICLE, PULLING THE AXLE OUT. WE HAD TO REMOVE THE WHEEL, INSERT THE AXLE AND PUT THE WHEEL BACK ON BEFORE WE COULD EVEN MOVE THE CAR ONTO THE TOW TRUCK.
Air bags 120,000 mi 9.8 yr in service
TAKATA RECALL: GOT LETTER STATING NO ONE SHOULD RIDE IN FRONT PASSENGER SEAT UNTIL REPAIR DONE. YET REPAIR MAY NOT BE DONE FOR 10-15 YEARS!!!!!!! I CALLED RUSSELL MAZDA IN CATONSVILLE, MD & THEY CONCURRED. THIS IS RIDICULOUS: I HAVE FIVE PEOPLE NEEDING TO BE IN THE CAR: HOW CAN WE NOT USE THE FRONT SEAT FOR 10-15 YEARS?

Other CX-9 model years

20212019201820172016201520142013201220112010200920082007

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