What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2013 Mazda CX-9

Typical pattern

5% of complaints about the 2013 Mazda CX-9 came in the first year, which is unremarkable for a 2013 vehicle — around the middle of the 210 model-years on record. The median complaint arrives at 5.5 yr in service. The most-reported system is engine (17 complaints), typically at 8.6 yr or about 88,950 miles.

Complaints
80
Median age at failure
5.5 yr
Median mileage
53,000 n=51
Crash / fire / tow
13.8% of reports
Safety recalls
4 2 do not drive

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Engine
17 reports · 88,950 mi
8.6 yr
11.8%
Service brakes
16 reports · 66,000 mi
5.4 yr
12.5%

Safety recalls — NHTSA campaigns

18V717000 2018-10-12 Do not drive
Air bags:frontal:passenger side:inflator module

Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebra

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

18V018000 2018-01-09 Do not drive
Air bags:frontal:passenger side:inflator module

Mazda North American Operations (Mazda) is recalling certain 2013 Mazda6 and CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2010 Mazda6, CX-7 and CX-9 vehicles sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri,

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

16V203000 2016-04-11
Steering

Mazda North American Operations (Mazda) is recalling certain model year 2016 CX-3 vehicles manufactured June 1, 2015, to December 2, 2015, 2013-2014 Mazda2 vehicles manufactured July 3, 2013, to August 8, 2014, 2014-2016 CX-5 vehicles manufactured January 19, 2013, to December 2, 2015, and 2013-2015 CX-9 vehicles manufactured December 6, 2012, to July 31, 2015. The lower mounting nuts and bolts that attach the front strut assembly to the steering knuckle may loosen, allowing the steering knuckle to separate.

If the steering knuckle separates from the strut assembly, it can cause a loss of steering control, increasing the risk of a crash.

15V451000 2015-07-20
Suspension:front:control arm:lower ball joint

Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The affected vehicles have front suspension ball joints that may corrode from water leaking into the fitting.

Over time, the ball joint corrosion may result in the front lower control arm separating from the ball joint, causing a loss of steering control and increasing the risk of a crash.

In owners’ own words

Service brakes 21,000 mi 1.7 yr in service
WHILE DRIVING MY 2013 CX9 I NOTICED THE BRAKES REQUIRED EXTREME FORCE TO ENGAGE AND I HEARD A HISSING SOUND WHEN I ENGAGED MY BRAKES. SINCE I HAD THE SAME ISSUE WITH THE BRAKES ON MY 2010 MODEL, I IMMEDIATELY CONTACTED THE DEALERSHIP WHERE THEY ARE CURRENTLY REPAIRING THE BRAKES UNDER WARRANTY. *TR
Service brakes 32,885 mi 3.1 yr in service
TL* THE CONTACT OWNS A 2013 MAZDA CX-9. WHILE DRIVING 40 MPH, THE BRAKES MADE A HISSING SOUND WHEN ENGAGED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 32,885.
Service brakes 30,000 mi 3.1 yr in service crash / fire / tow
LOST CONTROL OF VEHICLE COMING DOWN A RAMP IN A PARKING GARAGE, CAUSING ME TO STRIKE POLE IN GARAGE, OR WOULD HAVE CAREENED OVER 6TH FL RAILING DOWN 6 STORIES TO STREET. VEHICLE IN MOTION.
Engine 88,950 mi 7.1 yr in service
WATER PUMP CAUSED ANTIFREEZE TO MIX WITH MOTOR OIL CAUSING THE ENGINE TO HAVE TO BE REPLACE ON THREE OCCASIONS WITHIN 6 MONTHS

Other CX-9 model years

20212019201820172016201520142013201220112010200920082007

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