What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2012 Mazda CX-9

Typical pattern

0.8% of complaints about the 2012 Mazda CX-9 came in the first year, which is unremarkable for a 2012 vehicle — around the middle of the 201 model-years on record. The median complaint arrives at 5.1 yr in service. The most-reported system is service brakes (139 complaints), typically at 4.8 yr or about 56,622 miles.

Complaints
263
Median age at failure
5.1 yr
Median mileage
55,000 n=205
Crash / fire / tow
8.7% of reports
Safety recalls
4 3 do not drive

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Service brakes
139 reports · 56,622 mi
4.8 yr
4.3%
Engine
25 reports · 72,000 mi
6.3 yr
12%
Air bags
23 reports · 75,000 mi
5.5 yr
17.4%
Power train
18 reports · 58,000 mi
5.2 yr
5.6%

Safety recalls — NHTSA campaigns

19V782000 2019-10-31 Do not drive
Air bags:frontal:passenger side:inflator module

Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

18V717000 2018-10-12 Do not drive
Air bags:frontal:passenger side:inflator module

Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebra

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

17V457000 2017-07-18 Do not drive
Air bags:frontal:passenger side:inflator module

Mazda North America Operations (Mazda) is recalling certain 2012 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered, in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Additionally, unless included in "Zone A" above, Mazda is recalling certain 2009 CX-7, CX-9 and Mazda6 vehicles sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryla

An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

15V451000 2015-07-20
Suspension:front:control arm:lower ball joint

Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The affected vehicles have front suspension ball joints that may corrode from water leaking into the fitting.

Over time, the ball joint corrosion may result in the front lower control arm separating from the ball joint, causing a loss of steering control and increasing the risk of a crash.

In owners’ own words

Engine 15,049 mi 1.3 yr in service crash / fire / tow
I HAD AN INCIDENT YESTERDAY RESULTING IN A MINOR COLLISION. MY ACCELERATOR STUCK, MY ENGINE KEPT REVVING, AND I COULD NOT STOP. I KEPT APPLYING THE BRAKES BUT IT FELT AS IF EVERYTHING LOCKED UP. I REARENDED THE PERSON IN FRONT OF ME NO DAMAGE TO THEIR CAR AND ONLY MINOR TO MINE. I AM NOW AFRAID TO DRIVE THE VEHICLE. MY HUSBAND CONTACTED THE DEALERSHIP AND THEY ARE WAITING TO HEAR BACK FROM MAZDA CORPORATE. *TR
Engine 900 mi 1.4 yr in service
TL* THE CONTACT OWNS A 2012 MAZDA CX-9. THE CONTACT STATED THAT THE VEHICLE WOULD CONSUME EXCESSIVE OIL WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNABLE TO BE REPLICATED. THE CONTACT STATED THAT THE TECHNICIAN MENTIONED THAT THE CONSUMPTION OF OIL WAS UNUSUAL AND COULD CAUSE THE ENGINE TO FAIL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 900 AND THE CURRENT MILEAGE WAS 42,000. *TR
Engine 12,000 mi 1.8 yr in service
INCIDENT -1 TRAVELING ABOUT 45 MPH DECELERATING TO MAKE A RIGHT TURN, THE CAR STALLS OUT LEAVING ME WITH NO CONTROL OF STEERING AND LITTLE ABILITY TO BRAKE. INCIDENT 2- MAKING RIGHT TURN (DECELERATING) CAR STALLS OUT LEAVING ME WITH NO STEERING AND LITTLE BRAKING CONTROL. INCIDENT 3- PULLED UP INTO DRIVEWAY ON SLOPE. PUT THE CAR IN REVERSE TO BACK OUT, CAR STALLED OUT LEAVING ME WITH VERY LITTLE ABILITY TO BRAKE. *TR
Service brakes 15,049 mi 1.3 yr in service crash / fire / tow
I HAD AN INCIDENT YESTERDAY RESULTING IN A MINOR COLLISION. MY ACCELERATOR STUCK, MY ENGINE KEPT REVVING, AND I COULD NOT STOP. I KEPT APPLYING THE BRAKES BUT IT FELT AS IF EVERYTHING LOCKED UP. I REARENDED THE PERSON IN FRONT OF ME NO DAMAGE TO THEIR CAR AND ONLY MINOR TO MINE. I AM NOW AFRAID TO DRIVE THE VEHICLE. MY HUSBAND CONTACTED THE DEALERSHIP AND THEY ARE WAITING TO HEAR BACK FROM MAZDA CORPORATE. *TR

Other CX-9 model years

20212019201820172016201520142013201220112010200920082007

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