What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2010 Mazda CX-9

Typical pattern

1.7% of complaints about the 2010 Mazda CX-9 came in the first year, which is unremarkable for a 2010 vehicle — around the middle of the 203 model-years on record. The median complaint arrives at 6.8 yr in service. The most-reported system is service brakes (88 complaints), typically at 7.0 yr or about 83,600 miles.

Complaints
229
Median age at failure
6.8 yr
Median mileage
77,200 n=170
Crash / fire / tow
7% of reports
Safety recalls
6 4 do not drive

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Service brakes
88 reports · 83,600 mi
7.0 yr
5.7%
Power train
23 reports · 77,200 mi
8.3 yr
17.4%
Engine
23 reports · 90,000 mi
9.5 yr
8.7%
Air bags
18 reports · 70,000 mi
6.8 yr
11.1%
Suspension
16 reports · 125,000 mi
7.4 yr
0%

Safety recalls — NHTSA campaigns

19V782000 2019-10-31 Do not drive
Air bags:frontal:passenger side:inflator module

Mazda North American Operations (Mazda) is recalling certain 2007-2012 CX-7, CX-9, and 2009-2012 Maza6 vehicles. These vehicles had their passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

18V717000 2018-10-12 Do not drive
Air bags:frontal:passenger side:inflator module

Mazda North American Operations (Mazda) is recalling certain 2014-2015 Mazda CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2011-2013 Mazda6, 2011-2012 CX-7, and 2011-2015 CX-9 sold, or ever registered in the states of Arizona, Arkansas, Delaware, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebra

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

18V018000 2018-01-09 Do not drive
Air bags:frontal:passenger side:inflator module

Mazda North American Operations (Mazda) is recalling certain 2013 Mazda6 and CX-9 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A." Additionally, unless covered in "Zone A," Mazda is recalling certain 2010 Mazda6, CX-7 and CX-9 vehicles sold, or ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri,

An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

17V429000 2017-06-29 Do not drive
Air bags:frontal:passenger side:inflator module

Mazda North America Operations (Mazda) is recalling certain 2009-2011 Mazda6, and 2007-2011 CX-7 and CX-9 vehicles. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

15V451000 2015-07-20
Suspension:front:control arm:lower ball joint

Mazda North American Operations (Mazda) is recalling certain model year 2007-2014 CX-9 vehicles manufactured October 24, 2006, to December 28, 2013. The affected vehicles have front suspension ball joints that may corrode from water leaking into the fitting.

Over time, the ball joint corrosion may result in the front lower control arm separating from the ball joint, causing a loss of steering control and increasing the risk of a crash.

10V051000 2010-02-19
Seats:front assembly:seat heater/cooler

MAZDA IS RECALLING CERTAIN MODEL YEAR 2010 CX-9 VEHICLES EQUIPPED WITH ELECTRICALLY HEATED FRONT SEATS. THERE IS A POSSIBILITY UNDER EXTREMELY COLD CONDITIONS FOR THE SEAT HEATER CONTROL CIRCUIT TO OVERHEAT AND FAIL DUE TO INSUFFICIENT ELECTRICAL GROUNDING.

THIS MAY CAUSE BURN DAMAGE OF THE SEAT CUSHION SURFACE, OR A RISK OF SMOKE/FIRE.

In owners’ own words

Service brakes 50,000 mi 2.9 yr in service
TL* THE CONTACT OWNS A 2010 MAZDA CX-9. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THERE WAS A DELAY IN STOPPING DISTANCE ONCE THE BRAKES WERE ENGAGED. THE CONTACT MENTIONED THAT HE HAD TO DEPRESS THE BRAKES REPEATEDLY IN ORDER TO BRING THE VEHICLE TO A COMPLETE STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE VACUUM BOOSTER AND MASTER CYLINDER WERE DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 50,040.
Service brakes 36,400 mi 3.7 yr in service
CATASTROPHIC BRAKE FAILURE. BRAKES WOULD NOT STOP VEHICLE. VEHICLE TOWED FOR REPAIR. *TR
Service brakes 52,000 mi 3.8 yr in service crash / fire / tow
BRAKE SYSTEM FAILURE INVOLVING MASTER CYLINDER AND BOOSTER. LEAKING INTERNALLY. REPLACEMENT COST OF $1500 RESEARCHED CX9 AND FOUND THIS PROBLEM IS WIDESPREAD AND NOT BEING ADDRESSED.WE HAD A MINOR FENDER BENDER THAT COULD HAVE BEEN MUCH WORSE. MAZDA USA HAS NOT ISSUED ANY BULLETINS AS OF YET. *TR
Power train 98,000 mi 2.3 yr in service
TELL US WHAT HAPPENED: TRANSFER CASE IS BAD. DEALER SAYS THIS IS A KNOWN PROBLEM AND THAT MAZDA HAS THIS ISSUE WITH CARS DIRECTLY FROM THE FACTORY. KNOWN ISSUES SHOULD BE RECALLED! I BRING MY VEHICLE IN FOR REGULAR MAINTENANCE, I SHOULD NOT HAVE TO BREAK DOWN WITH CHILDREN IN THE CAR FOR A PROBLEM THAT MAZDA KNOWS MY CAR HAS! THE FAILURE IS SO WIDESPREAD THERE IS A NATION WIDE SHORTAGE. *TR

Other CX-9 model years

20212019201820172016201520142013201220112010200920082007

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