What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2010 Mercedes-Benz GLK

Typical pattern

3.5% of complaints about the 2010 Mercedes-Benz GLK came in the first year, which is unremarkable for a 2010 vehicle — around the middle of the 203 model-years on record. The median complaint arrives at 7.3 yr in service. The most-reported system is air bags (125 complaints), typically at 6.9 yr or about 68,000 miles.

Covers 1 variant: GLK350 (280)
Complaints
255
Median age at failure
7.3 yr
Median mileage
68,000 n=81
Crash / fire / tow
10.6% of reports
Safety recalls
0

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Air bags
125 reports · 68,000 mi
6.9 yr
3.2%
Fuel / propulsion
25 reports · 91,574 mi
8.9 yr
8%

In owners’ own words

Air bags 11,000 mi 1.3 yr in service crash / fire / tow
TL*THE CONTACT OWNS A 2010 MERCEDES BENZ GLK350. UPON SHIFTING THE VEHICLE INTO DRIVE IT LUNGED FORWARD. HE APPLIED PRESSURE TO THE BRAKE PEDAL BUT THE BRAKES DID NOT FUNCTION. THE VEHICLE CONTINUED MOVING FORWARD UNTIL IT CRASHED. A POLICE REPORT WAS FILED AND THE DRIVER SUFFERED MINOR INJURIES. THE AIR BAGS DID NOT DEPLOY DURING THE CRASH. THE VEHICLE WAS TOWED TO A BODY SHOP AND THE FAILURE WAS NOT DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 11,000.
Air bags 53,315 mi 3.5 yr in service crash / fire / tow
DRIVING 45 MPH AND WAS STRUCK BY A VEHICLE THAT PULLED INTO TRAFFIC ILLEGALLY. AIRBAGS DID NOT DEPLOY. BACK AND NECK INJURIES RESULTED FROM THE ACCIDENT. MERCEDES DID NOT ALERT CAR OWNERS THAT A "SERVICE BULLETIN" WAS ISSUED NOVEMBER 1, 2010 REGARDING A FLAW IN THE AIRBAG SYSTEM. OVER 130 MERCEDES MODELS ARE AFFECTED BY BULLETIN SB-91-60-193. *TR
Air bags mileage not reported 6.2 yr in service
I RECEIVED THE RECALL INFORMATION (SEE ATTACHED) AND MY VEHICLE LISTED AS ONE OF THE RECALL VEHICLE ON THE LETTER SO I CALLED THE DEALER TO REQUEST FOR AN APPOINTMENT TO INSPECT THE AIR BAG CONTROL UNIT AND REPLACE IT IF NECESSARY BUT HE STATED ACCORDING TO HIS RECORD, THIS VEHICLE VIN: [XXX] IS NOT SHOWN ON HIS RECORD AS BEING RECALLED. PLEASE LET ME KNOW WHAT CAN I DO TO FIX THE PROBLEM? THANK YOU IN ADVANCE FOR YOUR HELP. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Fuel / propulsion 83,000 mi 5.8 yr in service
FUEL LEAKING/DRIPPING AFTER FILLING UP WITH GAS. THE SMELL OF GAS PROMPTED ME TO LOOK UNDER THE VEHICLE AND IT WAS THEN THAT I SAW A SMALL POOL OF GAS ON THE DRIVEWAY. THE LEAKING STOPPED WHEN THE TANK WAS LESS THAN FULL AND RECURRED WHEN FILLING THE GAS TANK. NO DAMAGE YET, GOING TO THE DEALER FOR THEIR ASSESMENT.

Other GLK model years

201520142013201220112010

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