What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2011 Mercedes-Benz GLK

Typical pattern

0.8% of complaints about the 2011 Mercedes-Benz GLK came in the first year, which is unremarkable for a 2011 vehicle — around the middle of the 203 model-years on record. The median complaint arrives at 7.7 yr in service. The most-reported system is air bags (74 complaints), typically at 6.3 yr or about 40,000 miles.

Covers 1 variant: GLK350 (151)
Complaints
131
Median age at failure
7.7 yr
Median mileage
65,786 n=36
Crash / fire / tow
8.4% of reports
Safety recalls
0

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Air bags
74 reports · 40,000 mi
6.3 yr
5.4%
Fuel / propulsion
21 reports · 100,000 mi
9.4 yr
4.8%

In owners’ own words

Fuel / propulsion 50,000 mi 7.8 yr in service
THE FUEL FILTER HAS A CRACK THAT RESULTS IN LEAKING GASOLINE WHEN THE FUEL TANK IS FULL. I FOUND THAT THERE IS A RECALL FOR 2011 GLKS ALREADY IN PLACE FOR THIS ISSUE, BUT OUR GLK WAS BUILT A FEW MONTHS PRIOR TO THOSE REPORTED AS AFFECTED. HOWEVER, I AM CERTAIN THIS IS THE SAME ISSUE WITH OUR VEHICLE BASED ON THE DESCRIPTION OF THAT RECALL. NHTSA ID: 12V557000. IF THERE ARE OTHER SIMILAR ISSUES WITH THE SAME EXACT MODEL YEAR CAR, JUST DIFFERENT BUILD DATES, I BELIEVE THIS SHOULD BE COVERED BY THE RECALL. HOWEVER WHEN I CALL DEALERSHIPS WITH MY VIN THEY DENY THAT RECALL EXISTS.
Fuel / propulsion 52,700 mi 8.0 yr in service crash / fire / tow
I'VE BEEN SMELLING GAS AN FUMES FIELD ABOUT 3 MONTHS AND NOTICED THATLAYELY IVE BEEN LOSING GAS AND MILEAGE AT FIRST I THOUGHT IT JUST BE OVER FLOW BUT IT'S GOTTEN WORSE.IM NOW HAVING TROUBLE GETTING MY CAR INTO THT RIGHT GEAR I CAN ONLY THINK THAT MY GAS AND TRANSMISSION IS FAULTERING SOMEHOW THOUGH I HAVEN'T TAKEN IT IN DUE TO MONEY ISSUES AT THIS TIME. MY STEERING COLUMN AND HANDLING SEEMS OUT OF ALIGNMENT COLUMN FEELS SHAKEN AND FAULTY AND DIFFICULT TO HANDLE AT TIMES AT OTHERS TIMES
Fuel / propulsion 3 mi 8.5 yr in service
GASOLINE SMELL WHEN FUEL TANK IS FULL. I REMOVED MY REAR SEATS AND REMOVED ACCESS PANELS TO FUEL FILTER/PUMPS...AND DISCOVERED THE PASSENGER SIDE ACCESS PANEL HAD GASOLINE ON THE UNIT AND SURROUNDING AREA. SOMEHOW, THERE IS A GASOLINE LEAK COMING FROM THAT PASSENGER SIDE UNIT. I DID NOT TAKE ANY PHOTOS SINCE I DID NOT WANT ANY ACTIVE ELECTRONICS NEAR THE GASOLINE AND GASOLINE FUMES.
Air bags mileage not reported 5.4 yr in service
TL* TAKATA RECALL. THE CONTACT OWNS A 2011 MERCEDES-BENZ GLK350. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V081000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Other GLK model years

201520142013201220112010

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