2014 Mercedes-Benz GLK

Typical pattern

6% of complaints about the 2014 Mercedes-Benz GLK came in the first year, which is unremarkable for a 2014 vehicle — around the middle of the 195 model-years on record. The median complaint arrives at 5.6 yr in service. The most-reported system is air bags (78 complaints), typically at 5.4 yr or about 37,000 miles.

Covers 2 variants: GLK350 (120), GLK250 (27)

Complaints: 150
Median age at failure: 5.6 yr
Median mileage: 52,000 n=58
Crash / fire / tow: 9.3% of reports
Safety recalls: 3

Safety recalls — NHTSA campaigns

19V787000 2019-11-01

Communication

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

19V010000 2019-01-09

Air bags:frontal:passenger side:inflator module

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabri

An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

17V627000 2017-10-06

Air bags:frontal

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet

If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

In owners’ own words

Air bags mileage not reported 5.3 yr in service

I WAS TOLD THERE IS AN AIRBAG RECALL. ASKED 1 DEALER LAST WEEK, AND THEY STATED THE PART IS NOT IN. LAST MONTH RECEIVED SEVERAL CALLS FROM DEALER WHERE I PURCHASED VEHICLE THAT A PART WAS IN. EACH TIME I CALLED THEM THEY STATED THEY HAD NO PART. IS THERE A RECALL ON AIRBAGS? IF SO WHO SHOULD I CONTACT TO HAVE THE AIRBAG REPLACED?

Air bags mileage not reported 5.3 yr in service

TL* TAKATA RECALL. THE CONTACT OWNS A 2014 MERCEDES-BENZ GLK250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). MERCEDES-BENZ OF FORT MYERS (15461 S TAMIAMI TRAIL, FORT MYERS, FL 33908, (800) 351-7403) WAS UNABLE TO PROVIDE A REASONABLE TIME FRAME TO ORDER THE PART AND RECEIVE IT FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED TO ADDRESS PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air bags mileage not reported 6.2 yr in service

TL* THE CONTACT OWNS A 2014 MERCEDES-BENZ GLK250. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 19V010000 (AIR BAGS). THE CONTACT CALLED MERCEDES-BENZ OF CARE (2400 OUTBURST BLVD, CARE, NC 27511, (919) 380-1800) AND WAS INFORMED THAT THE PARTS WERE PENDING AND UNAVAILABLE. THE CONTACT SPOKE WITH THE MANUFACTURER AND WAS PROVIDED THE SAME INFORMATION. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS UNKNOWN.*DT *JB

Other GLK model years

How to read this

This is what owners reported, not a reliability rating. People file with NHTSA about alarming failures, not routine ones, and complaint volume tracks how many cars were sold.
Failure ages come from the incident date on each complaint, populated on about 83% of records. Mileage is shown where reported — NHTSA’s 2021 system change cut mileage capture to roughly 15%, so it thins out sharply after MY2020.
Every rank compares this vehicle only against others of the same model year. A 2025 car has not had time to accumulate five-year failures, so comparing early-failure share across years is meaningless.
Fourteen make-months distorted by media storms and mass recalls — Toyota in February 2010 ran 11× normal volume across 33 models — are excluded.
Recalls are manufacturer actions and authoritative; complaints are not. A recall listed here may already have been performed on any individual car. Check a specific VIN at nhtsa.gov/recalls.

2014 Mercedes-Benz GLK

When each system is reported — middle 50% of complaints

Safety recalls — NHTSA campaigns

In owners’ own words

Other GLK model years

How to read this