What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2015 Mercedes-Benz GLK

Typical pattern

8.2% of complaints about the 2015 Mercedes-Benz GLK came in the first year, which is unremarkable for a 2015 vehicle — around the middle of the 195 model-years on record. The median complaint arrives at 4.5 yr in service. The most-reported system is air bags (90 complaints), typically at 4.4 yr or about 48,000 miles.

Covers 2 variants: GLK350 (135), GLK250 (25)
Complaints
159
Median age at failure
4.5 yr
Median mileage
30,000 n=49
Crash / fire / tow
8.2% of reports
Safety recalls
3

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Air bags
90 reports · 48,000 mi
4.4 yr
3.3%

Safety recalls — NHTSA campaigns

19V787000 2019-11-01
Communication

Mercedes-Benz USA, LLC. (MBUSA) is recalling certain 2013-2017 vehicles due to a software fault that may cause the date and time for the emergency call system (eCall) to differ from the actual date and time, potentially relaying an inaccurate vehicle location. For a full list of the affected models visit: https://static.nhtsa.gov/odi/rcl/2019/RMISC-19V787-4620.pdf

An inaccurate vehicle location may delay emergency responders, increasing the risk of injury.

19V010000 2019-01-09
Air bags:frontal:passenger side:inflator module

Mercedes-Benz USA, LLC (MBUSA) is recalling certain 2014 C250, C300 4Matic, C350, C63 AMG, E350 4Matic Coupe, E350 Cabrio, E350 Coupe, SLS AMG Cabrio, SLS AMG Coupe, 2014-2015 C250 Coupe, C350 4Matic Coupe, C350 Coupe, C63 AMG Coupe, GLK 350, GLK250 BlueTec 4Matic, GLK350 RWD, 2015-2017 E400 4Matic Coupe, E400 Cabrio, E400 Coupe, 2014-2017 E550 Cabrio, and 2014-2016 E550 Coupe vehicles sold, or ever registered, in the states of AL, CA, FL, GA, HI, LA, MS, SC, TX, PR, AS, GU, the MP, and VI or "Zone A." Additionally, MBUSA is recalling certain 2012-2014 C250, E350 4Matic Coupe, SLS AMG Cabri

An inflator explosion may result in sharp metal fragments striking the passenger or other occupants resulting in serious injury or death.

17V627000 2017-10-06
Air bags:frontal

Mercedes-Benz USA, LLC. (MBUSA) is recalling these vehicles: 2014-2018 CLA250, CLA250 4Matic, CLA45 AMG 4Matic, 2015-2018 GLA250, GLA250 4Matic, GLA45 AMG 4Matic, C300 4Matic, C63S AMG, 2012-2014 C250, C350, C300 4Matic, E550 4Matic, 2013-2014 C63 AMG, 2012-2015 C250 Coupe, C350 Coupe, C63 AMG Coupe, 2013-2015 C350 4Matic Coupe, GLK250 4Matic BlueTec, GLK350, GLK350 4Matic, 2016-2017 C350e, C43 AMG, 2015 C400 4Matic, 2016-2018 C63 AMG, GLC300, GLC300 4Matic, 2017-2018 C300 Coupe, C300 4Matic Coupe, C43 AMG, C63 AMG Coupe, C63S AMG Coupe, C300 Cabriolet, C300 4Matic Cabriolet, C43 AMG Cabriolet

If the driver air bag inadvertently deploys, it can increase the risk of injury and a crash.

In owners’ own words

Air bags mileage not reported 4.4 yr in service
TAKATA RECALL FILING A COMPLAINT TO STATE THAT THE PROJECTED REPAIR DATE FOR MY VEHICLE IS IN AN UNREASONABLE AMOUNT OF TIME. I WAS GIVEN THE DATE OF MAY 2020 FOR A FIX TO OUR VEHICLES ISSUE. THIS MAKES DRIVING THE VEHICLE CHALLENGING AS I HAVE A FAMILY AND YOUNG CHILDREN.
Air bags mileage not reported 4.3 yr in service
TL* TAKATA RECALL. THE CONTACT OWNS A 2015 MERCEDES-BENZ GLK250. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: TBD, MANUFACTURER RECALL NUMBER: 2019010001 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED REGARDING PART AVAILABILITY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT KNOW WHEN THE PARTS WOULD BE AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Air bags mileage not reported 4.4 yr in service
TAKATA AIRBAG RECALL. MERCEDES IS NOT SCHEDULED TO REPLACE TAKATA RECALLED AIRBAGS IN UTAH UNTIL MAY OF 2020. THIS IS OVER ONE YEAR AWAY. WE HAVE A SUBARU THAT IS HAVING AIRBAGS REPLACED IMMEDIATELY. WHAT IS THE DISCONNECT WITH MERCEDES GETTING AVAILABLE PARTS AND WHY ARE THEY MAKING THEIR VEHICLE OWNERS WAIT SO LONG?

Other GLK model years

201520142013201220112010

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