What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2003 Toyota Prius

Typical pattern

7% of complaints about the 2003 Toyota Prius came in the first year, which is unremarkable for a 2003 vehicle — around the middle of the 228 model-years on record. The median complaint arrives at 7.1 yr in service. The most-reported system is steering (34 complaints), typically at 8.3 yr or about 88,000 miles.

Complaints
100
Median age at failure
7.1 yr
Median mileage
85,000 n=79
Crash / fire / tow
11% of reports
Safety recalls
1

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Steering
34 reports · 88,000 mi
8.3 yr
5.9%

Safety recalls — NHTSA campaigns

11V304000 2011-06-01
Steering:electric power assist system

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2001 THROUGH 2003 PRIUS PASSENGER CARS MANUFACTURED FROM JANUARY 28, 2000, THROUGH MAY 30, 2003. THE STEERING LINKAGE MAY LOOSEN, RESULTING IN REDUCED ELECTRIC STEERING ASSISTANCE WHEN MAKING A LEFT TURN.

LOSS OF POWER STEERING, PARTICULARLY WHEN AN OPERATOR IS ACTIVELY INTENDING TO STEER THE VEHICLE, MAY INCREASE THE RISK OF A CRASH.

In owners’ own words

Steering mileage not reported 4.4 yr in service crash / fire / tow
I WAS DRIVING EAST AT 50 MPH ON CALIFORNIA HWY 68 AT 0800. IT WAS RAINING BUT THERE WAS NO STANDING WATER. I WAS DRIVING A 2003 TOYOTA PRIUS. AS I CROSSED THE INTERSECTION WITH SAN BENANCIO ROAD THE CAR SLOWLY SWERVED TO THE LEFT ACROSS THE ROAD, ENTERING THE OPPOSITE SHOULDER SLIDING BROADSIDE. THE CAR CONTINUED THE ROTATION, COMING TO REST FACING EAST AGAIN. I DID NOTHING TO INITIATE THIS BIZARRE EVENT. *JB
Steering 100,970 mi 5.4 yr in service
THIS COMPLAINT CONCERNS THE FAILURE OF THE POWER ASSIST OPERATION OF THE ELECTRICAL POWER STEERING SYSTEM. THE POWER STEERING WARNING ICON IS DISPLAYED ON THE CENTRAL PANEL AND THE DRIVER EXPERIENCES AN ABNORMAL STEERING EFFORT. *TR
Steering 88,000 mi 5.8 yr in service
ERRATIC BEHAVIOR OF ELECTRIC POWER STEERING. UNCONTROLLABLE SHAKING OF STEERING WHEEL. AN UN SAFE CONDITION. THERE HAS TO BE A LOT THESE PROBLEMS BECAUSE REPLACEMENT STEERING RACKS ARE ON BACK ORDER AND NO PREDICTION OF WHEN THEY WILL AVAILABLE. WITH NO PARTS AVAILABLE AND CAR UN SAFE THEN CAR IS USELESS. *TR

Other Prius model years

20172016201520142013201220112010200920082007200620052004200320022001

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