What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2015 Toyota Prius

Typical pattern

6% of complaints about the 2015 Toyota Prius came in the first year, which is unremarkable for a 2015 vehicle — around the middle of the 195 model-years on record. The median complaint arrives at 7.2 yr in service. The most-reported system is service brakes (87 complaints), typically at 10.8 yr or about 35,000 miles.

Complaints
215
Median age at failure
7.2 yr
Median mileage
25,000 n=95
Crash / fire / tow
27.4% of reports
Safety recalls
1

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Service brakes
87 reports · 35,000 mi
10.8 yr
12.6%
Electrical system
27 reports · 21,000 mi
5.7 yr
25.9%

Safety recalls — NHTSA campaigns

20V369000 2020-06-24
Hybrid propulsion system: inverter

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

An unexpected hybrid power system shut down may increase the risk of a crash.

In owners’ own words

Electrical system 2,000 mi 1.0 yr in service
THE NAVIGATION AND AUDIO SCREENS ARE MOSTLY UNREADABLE IN BRIGHT SUNLIGHT. IN ORDER TO ATTEMPT TO SEE THE SCREENS IN THESE CONDITIONS SOME OPERATORS MAY BE DISTRACTED FROM THE ROADWAY IN ORDER TO READ THE SCREEN INFORMATION. THESE DISTRACTIONS MAY INCLUDE MOVING HEADS AWAY FROM THE WHEEL AREA IN ORDER TO GET A BETTER VIEW OF THE SCREEN OR ATTEMPTING TO HOLD OBJECTS ABOVE THE SCREEN IN ORDER TO MINIMIZE THE GLARE FROM THE SUNLIGHT. COMPLAINANT HAS OWNED PREVIOUS MODELS OF TOYOTA PRIUS WHICH DID NOT HAVE THIS PROBLEM.
Electrical system 4,580 mi 1.3 yr in service
CAR WAS STATIONARY IN DRIVEWAY CAR WOULD NOT START AND MASTER WARNING LIGHT WAS ON IN ADDITION TO A WARNING SAYING "SHIFT MALFUNCTION. WHEN PARKING, PARK IN FLAT PLACE AND APPLY PARKING BRAKE SECURELY" A BUZZER WAS SOUNDING. THIS INDICATES A SHIFT CONTROL SYSTEM ERROR. THE CAR WOULD NOT START. NOTIFIED DEALER AND THE CAR WAS TOWED. NO ERROR CODES WERE FOUND. THE CAR STARTED FOR THE DEALER.
Electrical system 33,888 mi 1.4 yr in service
RANDOM ELECTRICAL PROBLEMS STARTED HAPPENING. BLUETOOTH WOULD NOT ALLOW ME TO ANSWER INCOMING PHONE. I COULD NOT CALL OUT. UNABLE TO CHANGE RADIO STATION, TURN ON/OFF RADIO. UNABLE TO TURN ON CD, OR EJECT DISK. THEN RADIO WILL START WORKING AND AM ABLE TO USE BLUETOOTH IF I DIAL FROM MY CELL PHONE. ALL WITHIN A WEEK. LAST NIGHT ,I DROVE IN SILENCE. NO RADIO, CD, BLUETOOTH. HAVE MAINTENANCE APPT. TUES., AND STATED PROBLEMS W/ ELECTRICAL SYSTEM. DIDN'T MATTER IF CAR WAS MOVING OR STOPPED.
Service brakes 8,000 mi 1.1 yr in service crash / fire / tow
I HAVE NOTICED THAT THE BRAKES SOMETIMES DO NOT APPEAR TO WORK PROPERLY, AND ONCE I WAS INVOLVED IN AN ACCIDENT DUE TO THE POOR BRAKING PERFORMANCE. ONCE I QUICKLY TRANSITIONED FROM THROTTLE TO FULL BRAKING AND THE CAR DIDN'T SEEM LIKE IT WAS APPLYING FULL BRAKING. IT DIDN'T SEEM TO DECELERATE LIKE IT SHOULD HAVE. I REAR ENDED A VEHICLE BECAUSE OF THE BRAKING PERFORMANCE. ANOTHER TIME I HAD TO SLAM ON THE BRAKES COMING OFF AN INTERSTATE AND THE BRAKES ALSO DIDN'T SEEM POWERFUL ENOUGH. IT'S AS IF THE BRAKES DON'T FULLY "CATCH" UNTIL THE LAST MINUTE. BOTH TIMES WEATHER CONDITIONS WERE DRY.

Other Prius model years

20172016201520142013201220112010200920082007200620052004200320022001

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