What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2007 Toyota Prius

Typical pattern

3.1% of complaints about the 2007 Toyota Prius came in the first year, which is unremarkable for a 2007 vehicle — around the middle of the 268 model-years on record. The median complaint arrives at 4.8 yr in service. The most-reported system is exterior lighting (1000 complaints), typically at 3.3 yr or about 50,000 miles.

Complaints
2,081
Median age at failure
4.8 yr
Median mileage
57,000 n=1768
Crash / fire / tow
8.3% of reports
Safety recalls
4

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Exterior lighting
1000 reports · 50,000 mi
3.3 yr
0.5%
Electrical system
235 reports · 69,000 mi
7.0 yr
2.1%
Structure
186 reports · 69,000 mi
6.8 yr
7.5%
Service brakes
127 reports · 123,754 mi
11.8 yr
17.3%
Speed control
71 reports · 41,604 mi
4.3 yr
45.1%
Other
63 reports · 100,000 mi
8.9 yr
7.9%
Air bags
54 reports · 80,000 mi
6.7 yr
77.8%
Latches / locks
42 reports · 51,000 mi
4.8 yr
2.4%
Engine
37 reports · 112,000 mi
9.1 yr
8.1%
Service brakes, hydraulic
36 reports · 27,741 mi
3.3 yr
33.3%
Steering
30 reports · 66,081 mi
7.1 yr
20%
Power train
29 reports · 86,000 mi
6.8 yr
10.3%

Safety recalls — NHTSA campaigns

12V537000 2012-11-14
Steering

Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 5, 2003, through March 30, 2009. The affected vehicles have a steering intermediate extension shaft assembly built with metal splines that complete the connection from the steering wheel to the steering gear. These splines may have been manufactured with an insufficient hardness.

Over time, the splines may wear and eventually fail resulting in a loss of steering ability, increasing the risk of a vehicle crash.

12V536000 2012-11-14
Engine cooling

Toyota is recalling certain model year 2004-2009 Prius vehicles manufactured August 6, 2003, through March 30, 2009 and FCHV-adv vehicles manufactured December 12, 2008, through September 13, 2011. During manufacturing, a scratch may have occurred inside of the electrically driven water pump at the coil wire. The coil wire may corrode at the scratched portion.

The corroded coil wire may break and the water pump could stop. The corroded coil wire could cause a short circuit between coil wires and a possible open fuse, creating a stall-like condition of the hybrid system while the vehicle is being driven. This may increase the risk of a vehicle crash.

10V036000 2010-02-03
Equipment:other:labels

SOUTHEAST TOYOTA IS RECALLING CERTAIN MODEL YEAR 2005-2011 PASSENGER VEHICLES FOR FAILING TO COMPLY WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 110, "TIRE SELECTION AND RIMS." THESE VEHICLES WERE SOLD WITHOUT THE REQUISITE LOAD CARRYING CAPACITY MODIFICATION LABELS.

A DRIVER MAY OVERLOAD A VEHICLE WHICH MAY INCREASE THE RISK OF A CRASH.

09V388000 2009-10-05
Vehicle speed control:accelerator pedal

TOYOTA IS RECALLING CERTAIN MODEL YEAR 2004-2010 PASSENGER VEHICLES. THE ACCELERATOR PEDAL CAN GET STUCK IN THE WIDE OPEN POSITION DUE TO ITS BEING TRAPPED BY AN UNSECURED OR INCOMPATIBLE DRIVER'S FLOOR MAT.

A STUCK OPEN ACCELERATOR PEDAL MAY RESULT IN VERY HIGH VEHICLE SPEEDS AND MAKE IT DIFFICULT TO STOP THE VEHICLE, WHICH COULD CAUSE A CRASH, SERIOUS INJURY OR DEATH.

In owners’ own words

Equipment 12 mi 8 mo in service
TL*THE CONTACT OWNS A 2007 TOYOTA PRIUS. WHILE DRIVING LESS THAN 1 MPH, THE CD TRACK MENU WILL NOT DISPLAY, HOWEVER, THE DISC CHANGER COULD BE LOADED AND RADIO CHANNELS COULD BE ADJUSTED. THE DEALER STATED THAT THE VISIBILITY OF THE MENU WAS HIDDEN BECAUSE NHTSA STATED THAT VIEWING THE MENU WHILE DRIVING WAS A SAFETY RISK. THE CURRENT MILEAGE WAS 5,600 AND FAILURE MILEAGE WAS 12. UPDATED 10/24/07 *TR
Equipment mileage not reported 2.5 yr in service
2007 PRIUS HID HEADLIGHT FAILURE - DRIVERS SIDE HID BULB (PART # 90981-20015 AND COMPUTER SUB-ASSY 81107-47150 WAS REPLACED BY TOYOTA SANTA MONICA ON MARCH 26, 2009 @ 33,929 MILEAGE. & PASSENGER SIDE. FIRST INCIDENT (DRIVERS SIDE). *TR
Equipment 25,000 mi 1.4 yr in service
HEADLAMP BULBS BURN OUT VERY QUICKLY LEADING TO REPEATED CHANGE OF THE BULBS AT $250 A PIECE. *TR
Steering 99,000 mi 2.7 yr in service crash / fire / tow
TL* THE CONTACT OWNS A 2007 TOYOTA PRIUS. THE CONTACT STATED THAT WHILE DRIVING 45 MPH THE STEERING COLUMN LOCKED. AS A CONSEQUENCE HE CRASHED INTO A WALL. HE DID NOT SUSTAIN ANY INJURIES. THE INSURANCE COMPANY WILL REPAIR THE VEHICLE, AND INVESTIGATE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000. THE CURRENT MILEAGE WAS 110,000.

Other Prius model years

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