What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2014 Toyota Prius

Typical pattern

12.8% of complaints about the 2014 Toyota Prius came in the first year, which is unremarkable for a 2014 vehicle — around the middle of the 195 model-years on record. The median complaint arrives at 6.6 yr in service. The most-reported system is service brakes (93 complaints), typically at 11.0 yr or about 21,000 miles.

Complaints
282
Median age at failure
6.6 yr
Median mileage
29,000 n=141
Crash / fire / tow
19.5% of reports
Safety recalls
3

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Service brakes
93 reports · 21,000 mi
11.0 yr
17.2%
Electrical system
33 reports · 19,483 mi
4.3 yr
9.1%
Other
25 reports · 53,101 mi
5.3 yr
8%
Engine
17 reports · 63,000 mi
5.8 yr
11.8%

Safety recalls — NHTSA campaigns

20V369000 2020-06-24
Hybrid propulsion system: inverter

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2013-2015 Prius and 2014-2017 Prius V vehicles not included in recall 18V-684. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

An unexpected hybrid power system shut down may increase the risk of a crash.

18V684000 2018-10-04
Hybrid propulsion system

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2014 Toyota Prius and 2012-2014 Toyota Prius V vehicles. Excessive voltage in the Intelligent Power Module (IPM) within the inverter may cause the hybrid system to shut down, causing the vehicle to stall while being driven.

If the hybrid system shuts down unexpectedly, it can increase the risk of a crash.

14V053000 2014-02-12
Hybrid propulsion system: inverter

Toyota is recalling certain model year 2010 through 2014 Prius vehicles. In the affected vehicles, the Intelligent Power Module (IPM) inside the inverter module (a component of the hybrid system) contains transistors that may become damaged from high operating temperatures. If this occurs, various warning lamps will be illuminated on the instrument panel and the vehicle will have reduced power allowing it to only drive a short distance.

The vehicle may enter a fail-safe/limp-home mode that limits the drivability of the vehicle. The hybrid system could also shut down completely resulting in a vehicle stall, increasing the risk of a crash.

In owners’ own words

Engine 19,483 mi 2.8 yr in service
HEADLIGHTS AND CABIN LIGHTS FAILED TO TURN OFF WHEN REMOTE LOCK WAS ACTIVATED. LIGHTS WERE THEN TURNED OFF MANUALLY. FIVE HOURS LATER, IN THE PARKING LOT, THE CAR WAS NEARLY COMPLETELY DEAD. LAST TIME IT HAPPENED, WE LEFT IT AND IT RECHARGED ITSELF. THIS TIME, IT DID NOT RECHARGE ITSELF; IT WAS COMPLETELY DEAD THE NEXT DAY. WE HAD TO HAVE IT TOWED TO THE DEALERSHIP, WHO "JUMPED" IT AND LET IT SIT OVERNIGHT. THEY SAY IT NOW HAS NO PROBLEM.
Engine mileage not reported 3.2 yr in service
RODENTS CHEWED THROUGH MAJORITY OF THE WIRING UNDER THE HOOD AND BUILD NESTS IN THE ENGINE. THIS HAS HAPPENED TWICE AND I HAVE ONLY OWNED THE CAR FOR 5 MONTHS AND COST ME A LOT OF MONEY FOR REPAIRS WHICH TOYOTA WILL NOT COVER AND SAID IT IS NOT THEIR RESPONSIBILITY FOR USING THESE SOY BASED WIRES THAT ATTRACTS RODENTS.
Engine 66,000 mi 4.8 yr in service
I WAS GOING DOWN THE HIGHWAY AT ABOUT 70 MPH WHEN ALL THE SUDDEN THE PRIUS LOST POWER. THE PRIUS DROPPED DOWN TO ABOUT 55 MPH. AFTER A SHORT PERIOD OF TIME THE POWER PICKED UP. I GOT OFF THE HIGHWAY AND TOOK THE BACK ROADS. IT WAS A VERY HOT DAY.
Other mileage not reported 8 mo in service
2014 TOYOTA PRIUS. CONSUMER WRITES IN REGARDS TO VEHICLE SAFETY FEATURES. *SMD THE CONSUMER BELIEVED BACK-UP CAMERAS SHOULD COME STANDARD ON VEHICLE. HE ALSO BELIEVED AUTO BRAKING SHOULD BE A STANDARD FEATURE. *JB

Other Prius model years

20172016201520142013201220112010200920082007200620052004200320022001

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