2017 Chrysler Pacifica Plug-IN Hybrid
No clear pattern 15% of complaints about the 2017 Chrysler Pacifica Plug-IN Hybrid arrived in its first year of service. That is an unusual figure for a 2017 vehicle, but with only 127 complaints on record the sample is too small to call it a pattern — the margin of error covers the range where ordinary vehicles sit. The figures below are reported without a verdict. The most-reported system is electrical system (31 complaints), typically at 5.4 yr or about 16,240 miles.
- Complaints
- 127
- Median age at failure
- 5.4 yr
- Median mileage
- 11,500 n=60
- Crash / fire / tow
- 11.8% of reports
- Safety recalls
- 1 1 do not drive
24V536000 2024-07-18 Do not drive
Hybrid propulsion system
Chrysler (FCA US, LLC) is recalling certain 2017-2018 Pacifica Plug-In Hybrid Electric (PHEV) vehicles that received a software update remedy under NHTSA recall number 22V-077. The battery pack may cause a vehicle fire when parked, even with the ignition in the "Off" position.
A vehicle fire increases the risk of injury.
Engine 270 mi 8 mo in service
NEW 2017 CHRYSLER PACIFICA HYBRID WITH 270 MILES STALLED ON A BUSY INTERSECTION AND WON'T TURN ON. THE VEHICLE WAS IN MOTION WHEN IT LOST POWER AND CAME TO A COMPLETE STOP. THE ENGINE SIGN IS ON AND MESSAGE SAYS "PRESS BRAKE TO PREVENT ROLLONG". TURNING OFF AND TURNING THE IT BACK ON DOES NOT MAKE THE ISSUE GO AWAY.
Engine 3,800 mi 10 mo in service
THE VAN'S ENGINE STOPPED WHILE TRAVELING AT 30 MPH ON A CITY STREET. THE AC HAD BEEN RUNNING. THE HYBRID AND ENGINE LIGHT CAME ON. THE DAY BOARD STATED I NEEDED TO PUT VEHICLE IN PARK TO START VAN. AFTER COASTING TO A STOP THE VEHICLE DID NOT RESPOND TO TRYING TO USE GEAR SELECTOR. THIS CHANGED AFTER SITTING FOR 15 MINUTES. I DROVE THE VEHICLE WITH ENGINE LIGHT AND HYBRID LIGHT THE FINAL 1 MILE HOME....UPDATED 11/06/17 *BF UPDATED 11/09/2017*JS
Engine 8,000 mi 1.2 yr in service
VEHICLE LOST MOTIVE POWER WHILE ATTEMPTING TO EXCELERATE FROM A STOP ON A CITY STREET. VEHICLE WAS RESTARTED BUT LOUD CLUNKING NOISE AND VIOLENT SHAKING CAME FROM ENGINE COMPARTMENT. VEHICLE WAS TOWED AND HAS BEEN AT THE LOCAL DEALER SINCE WITH LITTLE COMMUNICATION ABOUT A PROGNOSIS OR PERMANENT FIX.
Power train 270 mi 8 mo in service
NEW 2017 CHRYSLER PACIFICA HYBRID WITH 270 MILES STALLED ON A BUSY INTERSECTION AND WON'T TURN ON. THE VEHICLE WAS IN MOTION WHEN IT LOST POWER AND CAME TO A COMPLETE STOP. THE ENGINE SIGN IS ON AND MESSAGE SAYS "PRESS BRAKE TO PREVENT ROLLONG". TURNING OFF AND TURNING THE IT BACK ON DOES NOT MAKE THE ISSUE GO AWAY.