What Owners Report NHTSA ODI · 2,175,102 complaints · MY1998–2026

2024 Chrysler Pacifica Plug-IN Hybrid

Early-defect pattern

81.2% of complaints about the 2024 Chrysler Pacifica Plug-IN Hybrid came in its first year of service — a higher share than 99% of the 178 2024 model-years on record. That points to problems present from new rather than wear. The most-reported system is engine (17 complaints), typically at 10 mo or about 12,791 miles.

Complaints
48
Median age at failure
10 mo
Median mileage
9,000 n=3
Crash / fire / tow
2.1% of reports
Safety recalls
0

When each system is reported — middle 50% of complaints

System
0y2y4y6y8y10y12y14y
Engine
17 reports · 12,791 mi
10 mo
5.9%

In owners’ own words

Engine 12,791 mi 8 mo in service
The contact rented a 2024 Chrysler Pacifica Hybrid. The contact stated the message "Stop Safely- The Vehicle Will Shut-off Soon" was displayed. The contact stated while driving uphill at an unknown speed, there was a loss in automotive power. The check engine warning light remained illuminated. After restarting the vehicle and proceeding to drive up the hill, the failure occurred. The vehicle was able to be restarted. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 12,791.
Engine mileage not reported 9 mo in service
Vehicle shut down without enough notice IN TRAFFIC and could not be started for several minutes, causing a safety hazard for me and backing traffic up. Once I was able to restart, check engine light was illuminated. This was a rental and on the way to their location, the vehicle failed as described at least 5 more times.
Engine 9,000 mi 9 mo in service crash / fire / tow
The contact rented a 2024 Chrysler Pacifica. The contact stated while driving 20 MPH on a two-way highway in traffic in a construction zone, the vehicle stalled in the passing lane. The message drive to a safe location, the engine would shut off soon message was displayed. The vehicle was towed to a truck stop. The vehicle was then towed by the rental company. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 9,000. The VIN was not available.

Other Pacifica Plug-IN Hybrid model years

2024202320222020201920182017

How to read this