2023 Chrysler Pacifica Plug-IN Hybrid

Typical pattern

7.8% of complaints about the 2023 Chrysler Pacifica Plug-IN Hybrid came in the first year, which is unremarkable for a 2023 vehicle — around the middle of the 177 model-years on record. The median complaint arrives at 1.8 yr in service. The most-reported system is engine (18 complaints), typically at 1.8 yr or about 9,545 miles.

Complaints: 77
Median age at failure: 1.8 yr
Median mileage: 10,000 n=11
Crash / fire / tow: 3.9% of reports
Safety recalls: 0

In owners’ own words

Engine mileage not reported 8 mo in service

I was driving the van a day after I bought it with only 42 miles on it, was going to make a turn onto a busy road and the car made a horrible noise and suddenly stopped. After a minute the 03A "fix" came on warning me to pull over safely but the car had stopped on it's own and would not restart, it was dead. Had I been on the highway when it happened it could have ended very badly.

Engine 500 mi 1.8 yr in service

The contact owns a 2023 Chrysler Pacifica Hybrid. The contact stated while driving on several occasions at various speeds, the message "Engine Will Shut Off - Please Stop Safely" message was displayed, and within 30 seconds the vehicle stalled. The contact observed a burning odor in the cabin of the vehicle. The vehicle was restarted after several minutes each time. The vehicle was taken to a dealer where the failure was not able to be replicated. The manufacturer was notified of the failure. The failure mileage was 500.

Engine mileage not reported 1.8 yr in service

Vehicle lost motive power while driving. Vehicle was new with less then 1,500 miles. After a full charge drove about 4 miles and received message "vehicle will shut down". Tried to pull into a gas station parking lot and only made it half way through the parking lot. Vehicle has been brought to dealer and a new Power Inverter Module is being installed.

Power train mileage not reported 1.7 yr in service

Engine stalled suddenly putting everyone in car at severe risk. Error "Stop safely Vehicle will shut off soon".

Other Pacifica Plug-IN Hybrid model years

How to read this

This is what owners reported, not a reliability rating. People file with NHTSA about alarming failures, not routine ones, and complaint volume tracks how many cars were sold.
Failure ages come from the incident date on each complaint, populated on about 83% of records. Mileage is shown where reported — NHTSA’s 2021 system change cut mileage capture to roughly 15%, so it thins out sharply after MY2020.
Every rank compares this vehicle only against others of the same model year. A 2025 car has not had time to accumulate five-year failures, so comparing early-failure share across years is meaningless.
Fourteen make-months distorted by media storms and mass recalls — Toyota in February 2010 ran 11× normal volume across 33 models — are excluded.
Recalls are manufacturer actions and authoritative; complaints are not. A recall listed here may already have been performed on any individual car. Check a specific VIN at nhtsa.gov/recalls.

2023 Chrysler Pacifica Plug-IN Hybrid

When each system is reported — middle 50% of complaints

In owners’ own words

Other Pacifica Plug-IN Hybrid model years

How to read this